You know, when
you're working the dream,
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the struggle is oh-so real.
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You have to be determined,
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you have to work hard,
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you need to be compassionate,
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set goals, and be timely,
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stay focused, and reach high.
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You need all this and
the Lord to come together
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to make you a better person
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while you're working the dream.
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Hello and welcome
to Workin' the Dream.
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I am your host Eric Kelly.
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And today, we are
going to share tips
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on what can be some of
the most challenging parts
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of all of our jobs,
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and that is dealing with bosses,
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the one person at
work that seems to have
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the most impact on us
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is the person we
report directly to,
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our supervisor.
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Now how many people go home
every day dreading returning
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the next day simply
because the relationship
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that they have with
their manager is so poor.
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Well, today, we're
gonna share proven techniques
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on how you can deal
with the power-mad boss,
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the evil boss, and
still enjoy your job.
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Now if you've worked one
day already in your career,
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you've probably realize
that the basic workplace
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is based loosely
on military hierarchy.
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There are layers of leaders
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with various ranks
passing on directives
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are the most senior
leaders to those of less rank.
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In a military system,
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the general
would give directives
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to the colonel,
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who would then give
directives to the major,
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who would direct the captain,
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who would direct the lieutenant,
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down through the
sergeant to the private.
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Now to follow the same structure
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in our corporate model,
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let's use the
positions that are most common
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in the business organization.
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First, there is the
chairman of the board
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who will give leadership
and directives to the CEO,
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who will then do that
to the company president,
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who will then
direct to vice presidents,
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who then will tell
the directors what to do,
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who will then tell the
senior managers what to do,
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who will then
direct the managers,
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and they will direct
the frontline supervisors
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all the way down to
the frontline employee.
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Now you may be
blessed to have a supervisor
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that is a true Christian.
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Now don't get that confused
when somebody goes to church,
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going to church
doesn't make one a Christian
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anymore than sitting in a garage
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makes them a Ferrari.
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A true Christian
will strive to be fair
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and above board in
all their dealings.
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They're going to be honest,
they're going to be forthright,
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they'll probability
be able to correct you
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and coach you
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without making you
feel like two cents
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waiting on change.
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You will be able to see
their relationship to God
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by the way they treat people.
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That's how it works.
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Some of the rest of us,
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however, may report to someone
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who demonstrates
a lot more intimacy
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with the dark side,
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they may employ yelling
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and belittling
and rude put downs
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as a tool for
controlling their team.
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Either way, you are going
to need divine wisdom to deal
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with everyone on your work team.
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Now while you may think
good bosses are a breeze,
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the danger is sometimes
when you have a good boss,
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you may take things for granted.
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For granted you
ask, yes, for granted.
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When you have a great boss,
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you are not daily reminded
of how bad a boss can treat you
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so you may not stay motivated
to strengthen your daily
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devotional life,
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you may be tempted
to say to yourself that,
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everything is
gonna be good today,
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its gonna be cool, so
maybe it will never end.
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Wrong, recess
does not lasts all day.
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Now for those of us whose boss
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seems to have
ingested large quantities
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of Mini Beings,
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we've got some help
for you, so hang on.
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I would like to introduce a word
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that explains some behaviors
that drive us nuts at work.
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The word is ego.
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The challenge with our
egos is that sometimes our egos
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are not supported in reality.
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When this is the case,
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it impacts negatively
everyone that surrounds us,
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it unleashes a
destructive force,
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in fact the most
destructive force
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to all
relationships, that's pride.
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The Bible has a lot to tell us
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on how this
disease ultimately ends.
00:04:13.45\00:04:16.58
In Galatians 6:3, it says,
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"For if anyone
thinks he is something,
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when he is nothing,
he deceives himself."
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In proverbs 27:2, it says,
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"Let another praise
you, and not your own mouth.
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A stranger, and
not your own lips."
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You know, for
those who like bragging.
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In Proverbs 16:05, it says,
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"Everyone who is
arrogant in his heart
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is an abomination to the Lord.
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Be assured, he
will not go unpunished."
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I don't want to get punished
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by the almighty
God for being arrogant.
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It doesn't make sense
how we can be arrogant
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for some skill or talent or gift
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that we have when it's God
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who decides that
we wake up every day
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and use the abilities.
00:05:03.83\00:05:05.17
By the way,
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He gave us the
talent in the first place.
00:05:06.57\00:05:08.94
So here is the
multimillion-dollar question,
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how can you
survive your boss's ego
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when it needs an 18
wheeler to get it into the room?
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And that's been said
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that some
people become dictators
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after they get promoted.
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Let me challenge
that a little bit.
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They were always dictators.
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Yeah, nothing new,
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they just got
promoted and they were giving
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an elevated platform
from which to better display
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their dictator-ish-ness.
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Years ago, I ran
a training division
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in large company
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and we were
instituting a new process,
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and this was smiled upon
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and directed by our
senior executive team.
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So we went out
to various locations
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and we went to one
particular plant manager
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and we told him
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the changes that
were coming down,
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and our group was to train
it and bring his people along.
00:06:04.16\00:06:07.26
So as we're halfway
going through this thing,
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there's a part in it
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where the senior managers wanted
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to be apprised of every change
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that was going on
in all of the plants
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because executives want to know
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what's going on or
else how can they lead.
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When we got to this one part
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and we said and
the plant managers
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will report this
up through the lines
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of the organization, and
he sat back in his chair,
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he says, "Excuse me, sir.
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I'm god in this organization."
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Well, we responded
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that we were not challenging
his exalted position,
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but your bosses
want your support
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in rolling out this program.
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Wow!
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This person actually
in their mind came up
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with saying I am god?
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When this guy
comes back to reality,
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his god complex just
got knocked down a peg
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by what his
superiors were directing.
00:07:01.82\00:07:05.19
First of all, let's
start with a couple of facts
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about all bosses no matter
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how they act and
how they treat you,
00:07:09.66\00:07:11.39
they are not god.
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Let's compare.
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God has always
been and will always be.
00:07:15.50\00:07:21.10
Your boss on the other hand,
00:07:21.14\00:07:22.60
they were born, and
one day, they will die.
00:07:22.64\00:07:27.08
God is all knowing, everything.
00:07:27.11\00:07:32.08
Now your boss may know a lot
00:07:32.11\00:07:34.38
about a lot of different things
00:07:34.42\00:07:37.12
but ask him how many hairs are
00:07:37.15\00:07:40.96
on your head, God knows.
00:07:40.99\00:07:44.33
Your boss may have stock options
00:07:44.36\00:07:46.09
and a hefty bonus,
00:07:46.13\00:07:48.96
but God's got all the
wealth of the universe.
00:07:49.00\00:07:52.50
Now let's look at a situation
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where the boss absolutely
has an exalted view of himself.
00:07:55.17\00:08:00.94
Let me simplify
this for the simple.
00:08:00.98\00:08:03.75
In most areas of this company,
00:08:03.78\00:08:07.05
it is lead, follow,
or get out of the way,
00:08:07.08\00:08:09.68
but not in this department,
not in my department.
00:08:09.72\00:08:12.55
In my department,
00:08:12.59\00:08:13.92
it's follow or
get out of the way.
00:08:13.96\00:08:17.03
And the reason why is
because I am the king,
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I am the king of this department
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and all of the
employees are like little ants
00:08:22.60\00:08:25.17
in my yard that bother me.
00:08:25.20\00:08:28.07
I am like Mufasa, the Lion King.
00:08:28.10\00:08:32.34
I am as sure as
I'm standing here,
00:08:32.37\00:08:36.48
Michael Jermaine Jackson taken,
00:08:36.51\00:08:41.12
and I am the boss here,
00:08:41.15\00:08:43.59
and you will do
what I tell you to do
00:08:43.62\00:08:47.19
because I am
00:08:47.22\00:08:50.13
the master of efficiency.
00:08:50.16\00:08:56.26
You got it?
00:08:56.30\00:08:57.63
Float like a
butterfly, sting like a bee,
00:08:57.67\00:09:00.20
I'm the master of efficiency.
00:09:00.24\00:09:03.91
You got a question? No,
it's more like a statement.
00:09:03.94\00:09:07.18
Oh, good, because
questions bother me,
00:09:07.21\00:09:09.04
questions question my authority.
00:09:09.08\00:09:14.78
Wow, went from one
crazy boss to another.
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I just got promoted,
00:09:17.55\00:09:18.89
so you're
saying this is the norm
00:09:18.92\00:09:20.26
for bosses around here?
00:09:20.29\00:09:21.62
I hope not.
00:09:21.66\00:09:22.99
I don't know
what's going on here,
00:09:23.02\00:09:24.36
but I don't like talking,
00:09:24.39\00:09:25.73
when I am doing a
meeting, I don't like talking.
00:09:25.76\00:09:28.06
Where you talking about me?
00:09:28.10\00:09:29.43
If you were talking about me,
00:09:29.46\00:09:31.33
then you're in
some kind of trouble.
00:09:31.37\00:09:34.30
What is your name? Maleek.
00:09:34.34\00:09:37.37
Are you new here?
00:09:37.41\00:09:39.57
Actually, we're
all new to your group.
00:09:39.61\00:09:41.51
What happen to the rest of it,
00:09:41.54\00:09:42.88
what happened to the other guys?
00:09:42.91\00:09:44.51
I have taken few days off in...
00:09:44.55\00:09:46.58
Never mind.
00:09:46.61\00:09:48.02
You're all blessed to be
able to be working under me
00:09:48.05\00:09:52.65
as me as the leader
and you as the followers,
00:09:52.69\00:09:55.86
so what I suggest
00:09:55.89\00:09:57.23
that you to do is
you start following
00:09:57.26\00:10:00.10
and I am gonna go to my office
00:10:00.13\00:10:02.16
and I am going to get some rest.
00:10:02.20\00:10:06.17
Chop-chop.
00:10:06.20\00:10:07.67
Well, there is only
one problem with that.
00:10:16.95\00:10:19.45
If we push the
schedule server maintenance up
00:10:19.48\00:10:21.35
by two days, that interferes
00:10:21.38\00:10:23.12
with our normal reporting cycle.
00:10:23.15\00:10:24.85
And at the moment,
00:10:24.89\00:10:26.22
we really can't
afford to risk that.
00:10:26.25\00:10:28.89
Mm-hm.
00:10:28.92\00:10:31.63
Okay, so let's do this,
00:10:31.66\00:10:34.30
we can bump up reports
one and two up by a day
00:10:34.33\00:10:36.93
and then if you
guys can hold off
00:10:36.97\00:10:38.30
on the last server
maintenance until 8pm,
00:10:38.33\00:10:41.67
then we can get our
other reports done before then.
00:10:41.70\00:10:45.91
Sounds great, all right.
00:10:45.94\00:10:48.14
Bye-bye.
00:10:48.18\00:10:50.35
That is not the
best way to do this.
00:10:50.38\00:10:52.51
That's not the best plan.
Can you announce yourself?
00:10:52.55\00:10:55.02
I don't need to announce myself.
00:10:55.05\00:10:56.65
You should sense my presence
when I come into this room.
00:10:56.69\00:10:59.95
I need a cologne.
00:10:59.99\00:11:01.42
Listen, I could not help,
00:11:01.46\00:11:02.96
but overhear
what you were saying,
00:11:02.99\00:11:06.70
and I want you to
know that that is not
00:11:06.73\00:11:09.03
the most efficient way to do it.
00:11:09.06\00:11:11.63
What do you suggest?
00:11:11.67\00:11:13.00
I suggest that you do it
all, every bit of it in one day.
00:11:13.03\00:11:17.91
That's not even
possible and feasible.
00:11:17.94\00:11:19.41
Why is not possible?
00:11:19.44\00:11:21.08
Because we have other tasks
that are equally as important
00:11:21.11\00:11:23.98
and those reports
take at least two days
00:11:24.01\00:11:25.98
to produce and analyze.
00:11:26.01\00:11:27.48
That's the way that
I want you to do it.
00:11:27.52\00:11:29.35
It doesn't matter
what programs we got,
00:11:29.38\00:11:31.95
what files we
got, and everything,
00:11:31.99\00:11:34.16
I am the MOE.
00:11:34.19\00:11:38.26
MOE?
00:11:38.29\00:11:39.79
Master of efficiency.
00:11:39.83\00:11:43.26
I think I'll stick
00:11:43.30\00:11:44.63
to the original
agreement, I'm...
00:11:44.67\00:11:46.00
No, I don't think you will.
00:11:46.03\00:11:47.37
I think you would do it the
way that I tell you to do it.
00:11:47.40\00:11:50.04
Ah, I'm gonna stick with that.
00:11:50.07\00:11:52.31
No, you won't.
00:11:52.34\00:11:57.28
Yes, I will. Do
you like your job?
00:11:57.31\00:12:00.52
Do you like working here?
00:12:00.55\00:12:02.28
Would you like to
continue to work here?
00:12:02.32\00:12:05.15
All right.
00:12:05.19\00:12:06.52
Then do it the way
that I say to do it.
00:12:06.55\00:12:07.89
Okay, all right.
00:12:07.92\00:12:10.29
Oh, I see this is
how you're doing this.
00:12:36.62\00:12:39.45
Oh, my goodness, you
got to be kidding me.
00:12:39.49\00:12:41.92
How can I help you Mr. Tiakor?
00:12:41.96\00:12:44.03
I was just observing
what was taking place,
00:12:44.06\00:12:46.23
observing you work
here, and I just have to say,
00:12:46.26\00:12:48.93
there is a much more
efficient way of doing this.
00:12:48.96\00:12:51.93
But I am just putting
numbers into a spreadsheet,
00:12:51.97\00:12:54.14
how much more
efficient can that be?
00:12:54.17\00:12:55.70
Yes, but there is a more
efficient way to do this.
00:12:55.74\00:13:00.24
How much more
efficient can it be?
00:13:00.28\00:13:02.58
Who is that guy?
What's his name over there?
00:13:02.61\00:13:05.81
Maleek. Maleek, come over here.
00:13:05.85\00:13:07.95
Come over here now.
00:13:07.98\00:13:09.35
We're wasting time,
we're wasting money,
00:13:14.26\00:13:16.26
we're wasting energy.
00:13:16.29\00:13:18.79
This is almost like
an old fashioned process
00:13:18.83\00:13:22.30
even though it is
up to date equipment.
00:13:22.33\00:13:26.47
Let me explain
to you what happens
00:13:26.50\00:13:28.30
when you do it this way.
00:13:28.34\00:13:30.07
Now pay attention,
00:13:30.11\00:13:31.81
you have to look
at the spreadsheet,
00:13:31.84\00:13:34.11
you have to
look at the computer,
00:13:34.14\00:13:35.88
your eyes go back,
00:13:35.91\00:13:37.25
your eyes go forth,
00:13:37.28\00:13:39.08
back and forth,
back, and it takes up time.
00:13:39.11\00:13:41.25
I mean, it could be
seconds, it could be minutes,
00:13:41.28\00:13:42.95
it could be hours,
00:13:42.98\00:13:44.32
but if we speed everything up,
00:13:44.35\00:13:46.22
we will make this department
00:13:46.25\00:13:48.39
working at the top of
the line in this company.
00:13:48.42\00:13:50.99
Do you understand me? Do
you have an adding machine?
00:13:51.03\00:13:55.56
You must not use it if
you don't know where it is.
00:13:55.60\00:13:59.73
Surely, there is...
00:13:59.77\00:14:01.20
Aha!
00:14:01.24\00:14:02.57
Now here's what's gonna happen.
00:14:06.64\00:14:11.15
You're going to
take the calculator
00:14:11.18\00:14:15.98
and you are gonna
call out the numbers
00:14:16.02\00:14:19.32
and you are gonna put
them in the adding machine,
00:14:19.35\00:14:21.86
and this is going to save
cutting eyes back and forth,
00:14:21.89\00:14:25.43
taking up too much time.
00:14:25.46\00:14:26.93
Two people can do this.
00:14:26.96\00:14:29.00
Are you serious? I
am serious, I'm serious.
00:14:29.03\00:14:31.40
It's a heart attack.
Okay, now here is the deal.
00:14:31.43\00:14:36.40
My way is the only way.
00:14:36.44\00:14:41.11
My way or the highway
00:14:41.14\00:14:44.01
because I am the genius
and the genius teaches those
00:14:44.05\00:14:48.08
that are not-so genius,
that's why I am the MOE.
00:14:48.12\00:14:53.96
Read my lips.
00:14:53.99\00:14:56.99
MOE?
00:14:57.03\00:14:58.43
Once again, the
master of efficiency.
00:14:58.46\00:15:04.43
Right. My work's done here.
00:15:04.47\00:15:06.20
Chop-chop.
00:15:06.23\00:15:07.57
Do it the way I
told you to do it.
00:15:07.60\00:15:09.10
Didn't ask you, I told you.
00:15:09.14\00:15:11.77
No questions.
00:15:11.81\00:15:13.14
Five thousand three hundred.
00:15:20.55\00:15:22.52
Five thousand...
00:15:22.55\00:15:25.72
This key keeps getting stuck.
00:15:25.75\00:15:28.32
Okay, five thousand...
00:15:31.56\00:15:33.70
This is so dumb.
00:15:33.73\00:15:37.03
What are you guys doing?
Who uses calculators anymore?
00:15:37.07\00:15:39.90
Wouldn't it be
easier to just enter
00:15:39.93\00:15:41.27
into a spreadsheet?
00:15:41.30\00:15:42.64
Yeah, that would make
00:15:42.67\00:15:44.01
all the sense in
the world, right?
00:15:44.04\00:15:45.47
Tell that to the
master of efficiency.
00:15:45.51\00:15:47.64
Oh, he hit you
with that one, too, huh?
00:15:47.68\00:15:50.81
It's only been a week
and he's already starting
00:15:50.85\00:15:52.61
to get on my nerves.
00:15:52.65\00:15:53.98
We got to do something,
00:15:54.02\00:15:55.72
maybe we can
just go to his boss.
00:15:55.75\00:15:57.32
No, no, no, no, man,
00:15:57.35\00:15:59.32
that's not a how a
corporate game works.
00:15:59.35\00:16:01.02
We do that, we might all
end up in the unemployment line.
00:16:01.06\00:16:03.59
But we got to do something.
00:16:03.63\00:16:05.93
I say we get a
bag of pepper powder
00:16:05.96\00:16:08.23
and put it in his drawer,
00:16:08.26\00:16:10.03
then it will
explode all over him,
00:16:10.07\00:16:11.70
and then cause him to sneeze
00:16:11.73\00:16:13.30
and then we don't have
to hear his mouth anymore.
00:16:13.34\00:16:16.77
Any other ideas?
00:16:16.81\00:16:19.04
Well, why don't
we go to his house
00:16:19.07\00:16:20.78
and put sugar in his gas tank?
00:16:20.81\00:16:23.21
From that point on, he
can't come to work anymore.
00:16:23.24\00:16:25.68
Haven't you ever
heard of Uber? Oh, yeah.
00:16:25.71\00:16:31.29
I got an idea. Come with me.
00:16:31.32\00:16:33.56
Now our view of our boss
can give them too much power
00:16:44.67\00:16:48.14
over our lives if
we fail to recognize
00:16:48.17\00:16:50.91
who it is that gave us
the job in the first place.
00:16:50.94\00:16:53.91
Who do you give
credit for your job?
00:16:53.94\00:16:56.44
Is it you or is
it the divine hand
00:16:56.48\00:16:59.08
that allowed
you to get that job?
00:16:59.11\00:17:01.65
I'm gonna ask for a
couple of my friends
00:17:01.68\00:17:03.39
to help me out and
illustrate this point.
00:17:03.42\00:17:08.39
We're going to say
that my friend Brian here,
00:17:08.42\00:17:10.59
we're going to
call him the source.
00:17:10.63\00:17:12.69
This is the divine hand
that makes everything work.
00:17:12.73\00:17:16.20
We're going to
have my friend Jason
00:17:16.23\00:17:18.33
be the resource.
00:17:18.37\00:17:19.83
That's my supervisor.
00:17:19.87\00:17:21.74
Now I need to recognize
who is really in control here.
00:17:21.77\00:17:25.97
However, here is where
things get to be a bit muddy.
00:17:26.01\00:17:29.71
You see, I get
paid maybe once a week
00:17:29.74\00:17:32.51
or once a month or
twice a month or whatever,
00:17:32.55\00:17:35.55
I get paid from my boss.
00:17:35.58\00:17:37.12
That's a really cool thing.
00:17:41.66\00:17:42.99
I now go pay bills, buy gas,
00:17:43.02\00:17:45.79
keep the lights on,
and all that good stuff.
00:17:45.83\00:17:48.63
Now this happens
every week or every month.
00:17:48.66\00:17:54.47
I get paid again.
00:17:54.50\00:17:56.27
Now the interesting thing
here is I cannot see the source
00:17:56.30\00:18:01.64
unless I'm spiritually connected
00:18:01.68\00:18:03.41
but I can
definitely see the resource.
00:18:03.45\00:18:05.81
So I'm ready for my pay
again, and at this point,
00:18:05.85\00:18:09.98
I give credit to my
resource for everything good
00:18:10.02\00:18:14.89
that's happening.
00:18:14.92\00:18:16.26
In fact, I work harder
00:18:16.29\00:18:17.79
and my resource
decides I'm due for a raise.
00:18:17.83\00:18:23.83
Whoa! I am getting more money.
00:18:23.87\00:18:26.90
But I see my resource.
00:18:26.94\00:18:30.67
And if I have not
talked to my source,
00:18:30.71\00:18:34.11
then I have a problem.
00:18:34.14\00:18:35.98
Now here's sometimes
what God allows to happen.
00:18:36.01\00:18:39.55
Sometimes, the divine hand,
00:18:39.58\00:18:43.42
God's divine hand is
in control of my blessing.
00:18:43.45\00:18:47.19
And sometimes
He lets my resource
00:18:47.22\00:18:49.32
get moved out of the way.
00:18:49.36\00:18:51.56
And I am so used to
dealing with my resource,
00:18:51.59\00:18:54.46
well, is my life over?
00:18:54.50\00:18:56.77
Maybe you lose a job,
00:18:56.80\00:18:58.80
maybe you get transferred,
00:18:58.83\00:19:00.64
maybe whatever is going
on in your life goes bad
00:19:00.67\00:19:03.87
and there's a change here.
00:19:03.91\00:19:06.07
Now I'll tell you personally
what happens, at that point,
00:19:06.11\00:19:08.58
I generally get on my knees
00:19:08.61\00:19:10.41
and I get
really, really connected
00:19:10.45\00:19:13.65
to my source.
00:19:13.68\00:19:15.22
And here is what God does,
00:19:15.25\00:19:16.79
once we know where
the power comes from,
00:19:16.82\00:19:20.72
He says, "Okay, I
think I can bless you again."
00:19:20.76\00:19:23.43
He'll let another
resource come back
00:19:23.46\00:19:25.93
into your life and
the blessings flow.
00:19:25.96\00:19:30.57
And that's how we're blessed.
00:19:30.60\00:19:32.17
That's really where
the power comes from.
00:19:32.20\00:19:34.80
Now here is an issue.
00:19:34.84\00:19:36.44
As my source uses my
resource to bless me,
00:19:36.47\00:19:42.41
God wants to make
sure that my relationship
00:19:42.44\00:19:45.01
with my resource is kosher,
something that he can bless.
00:19:45.05\00:19:50.05
I cannot worship my resource.
I can only worship my source.
00:19:50.09\00:19:55.86
So this flow,
00:19:55.89\00:19:57.56
this is how our careers
go when they're blessed,
00:19:57.59\00:20:00.90
this is how our lives
go when they're blessed,
00:20:00.93\00:20:03.20
when we
understand the power of God
00:20:03.23\00:20:05.60
to use channels to bless us,
00:20:05.63\00:20:09.10
and it all begins
with understanding
00:20:09.14\00:20:12.17
who our source
is, and that's God.
00:20:12.21\00:20:14.21
Thank you guys very much.
00:20:14.24\00:20:15.91
Can I have my
money back, please?
00:20:15.94\00:20:18.08
Thank you.
00:20:18.11\00:20:19.95
I love the things that
the source does for us.
00:20:19.98\00:20:22.92
Now sometimes our
problems with our boss
00:20:22.95\00:20:24.95
is based on a age old ailment,
00:20:24.99\00:20:28.56
a disease, if you will, an itis,
00:20:28.59\00:20:31.23
it's called the I
disease or I-itis.
00:20:31.26\00:20:34.93
And the issue is that
may be our egos are at war.
00:20:34.96\00:20:40.00
Am I letting their
I be bigger than my I?
00:20:40.04\00:20:43.61
Let me give you a secret.
00:20:43.64\00:20:44.97
Any time there is a
conflict between the boss
00:20:45.01\00:20:48.41
and the direct report,
00:20:48.44\00:20:50.15
and the issue is
one of I and ego,
00:20:50.18\00:20:53.95
almost every time
the direct report loses.
00:20:53.98\00:20:57.52
Sometimes I'm just gonna
have to let my boss be the boss,
00:20:57.55\00:21:01.29
it's the way it is.
00:21:01.32\00:21:02.86
And by the way, I
have a divine comforter
00:21:02.89\00:21:04.89
that can keep me at
peace while I'm doing that.
00:21:04.93\00:21:07.83
So how do you
handle a challenging boss?
00:21:07.86\00:21:10.70
Well, first of all,
find out who they really are.
00:21:10.73\00:21:14.50
We all come to
work, we fight traffic,
00:21:14.54\00:21:16.40
we go through whatever,
00:21:16.44\00:21:17.77
you need to know
who your boss is.
00:21:17.81\00:21:19.77
So the better
that you understand
00:21:19.81\00:21:21.98
how your boss thinks
and what your boss does
00:21:22.01\00:21:24.65
and why, the better situated
00:21:24.68\00:21:27.05
you're going to be to deliver
the results that they want.
00:21:27.08\00:21:29.52
You're going to be better able
to manage their expectations
00:21:29.55\00:21:32.72
and avoid those
no-win positions.
00:21:32.75\00:21:35.52
Now this might be
difficult especially
00:21:35.56\00:21:38.46
if your boss gets
on your last nerve.
00:21:38.49\00:21:41.96
But if you're
able to put yourself
00:21:42.00\00:21:43.37
in their shoes and see the world
00:21:43.40\00:21:45.37
and your work place as they do,
00:21:45.40\00:21:47.70
the leverage that
you will have in dealing
00:21:47.74\00:21:49.80
with them will be immeasurable.
00:21:49.84\00:21:53.04
Here's what you need to
know, what do they care about?
00:21:53.07\00:21:56.14
I mean, really,
at the gut level,
00:21:56.18\00:21:58.08
what keeps them up at night?
00:21:58.11\00:22:00.62
What frightens them?
00:22:00.65\00:22:01.98
No matter how they
try to convince you,
00:22:02.02\00:22:03.35
they are superhuman,
things do bother them.
00:22:03.39\00:22:06.45
How much
importance do they place
00:22:06.49\00:22:09.49
on impressing others?
00:22:09.52\00:22:11.09
Every boss has a
boss and they have a boss,
00:22:11.13\00:22:14.60
are they trying to work
00:22:14.63\00:22:15.96
the corporate ladder themselves?
00:22:16.00\00:22:17.73
How do they measure success?
00:22:17.77\00:22:20.67
And what do they
think about failure?
00:22:20.70\00:22:23.71
When you know
what drives your boss,
00:22:23.74\00:22:25.84
even if your boss
00:22:25.87\00:22:27.21
may not be fully
conscious of what it is,
00:22:27.24\00:22:29.88
you can speak
to their listening,
00:22:29.91\00:22:31.78
you can speak to their insides
when you're talking to them,
00:22:31.81\00:22:34.65
you can frame opinions
and use language in ways
00:22:34.68\00:22:37.82
that line up with their values,
00:22:37.85\00:22:40.59
mellows out their
fears, and helps them know
00:22:40.62\00:22:43.86
that you
understand their priorities.
00:22:43.89\00:22:46.16
In other words,
you'll be able to know
00:22:46.19\00:22:48.80
what's really
going on in their heads.
00:22:48.83\00:22:51.63
You also want to
support their successes
00:22:51.67\00:22:54.64
and you want to work
around their weaknesses.
00:22:54.67\00:22:57.57
Yes, everybody
has got weaknesses,
00:22:57.61\00:22:59.64
and this boss that may
bug you has weaknesses.
00:22:59.67\00:23:02.44
Now it might sound
a bit counterintuitive
00:23:02.48\00:23:05.25
to support a bad boss in
becoming more successful.
00:23:05.28\00:23:09.38
But there's absolutely nothing
to be gained by making them
00:23:09.42\00:23:12.55
look bad or going to war
00:23:12.59\00:23:14.92
or attempting to
facilitate their failure.
00:23:14.96\00:23:18.99
If they are as bad as
you think and you say,
00:23:19.03\00:23:22.03
they will likely
do a pretty good job
00:23:22.06\00:23:23.97
of messing things
up all by themselves.
00:23:24.00\00:23:27.67
Now exposing your
boss's incompetence
00:23:27.70\00:23:30.77
will only compound your misery,
00:23:30.81\00:23:33.58
and it might
damage your reputation,
00:23:33.61\00:23:35.88
it might even damage good job.
00:23:35.91\00:23:39.08
One way to help your boss
focus on their natural strengths
00:23:39.11\00:23:43.32
is to be proactive
about how you help them
00:23:43.35\00:23:46.82
deal with their weaknesses.
00:23:46.86\00:23:48.56
If you know for
instance that you have a boss
00:23:48.59\00:23:50.96
who is disorganized,
00:23:50.99\00:23:52.33
I mean, he can't
find papers on their desk,
00:23:52.36\00:23:54.20
doesn't know where
the next project is,
00:23:54.23\00:23:56.60
then help them
be on top of things
00:23:56.63\00:23:58.33
rather than whining
00:23:58.37\00:23:59.70
about their lack of
organizational skills.
00:23:59.73\00:24:02.64
I mean, if they've got
a problem, be a helper.
00:24:02.67\00:24:06.07
If you know your boss
is often late to meetings,
00:24:06.11\00:24:09.44
offer to kickoff the
next meeting for them.
00:24:09.48\00:24:12.51
If he tends to
change his mind frequently
00:24:12.55\00:24:14.58
or is outright forgetful,
00:24:14.62\00:24:15.95
be sure to
document all communication
00:24:15.98\00:24:17.92
so you can refer it back to them
00:24:17.95\00:24:19.59
if he ever contradicts himself.
00:24:19.62\00:24:21.62
If you know your
boss is slow to respond
00:24:21.66\00:24:23.53
to continue working on a project
00:24:23.56\00:24:25.46
while you wait to
hear back from him,
00:24:25.49\00:24:27.26
be proactive and contact him.
00:24:27.30\00:24:29.43
Making yourself indispensable
and someone your boss
00:24:29.46\00:24:32.70
can really rely
on to do their job
00:24:32.73\00:24:34.60
is a valuable asset
when you start to look
00:24:34.64\00:24:37.67
at what's the next
thing on your plate
00:24:37.71\00:24:39.74
for your career.
00:24:39.77\00:24:41.31
By doing what you can
to help your boss succeed,
00:24:41.34\00:24:43.55
you lay a solid foundation
00:24:43.58\00:24:45.21
for greater
successes for yourself.
00:24:45.25\00:24:47.45
Now it may not be
an immediate reward.
00:24:47.48\00:24:49.32
But in the long run,
00:24:49.35\00:24:50.69
you can never
lose by helping others.
00:24:50.72\00:24:52.52
Do better than
they would otherwise.
00:24:52.55\00:24:55.76
Take the high road.
00:24:55.79\00:24:57.13
Your personal
brand is riding on it.
00:24:57.16\00:24:59.59
Never let your
boss's bad behavior
00:24:59.63\00:25:01.70
be an excuse for your own.
00:25:01.73\00:25:04.17
All too often, people start
to feel entitled to slack off
00:25:04.20\00:25:07.37
or take longer lunches
00:25:07.40\00:25:09.60
or lose interest
in performing well
00:25:09.64\00:25:11.81
because they have a bad boss.
00:25:11.84\00:25:13.38
Don't do it.
00:25:13.41\00:25:14.74
Keep your mind
focused on top performance.
00:25:14.78\00:25:18.15
Complaining to your
spouse or your friends,
00:25:18.18\00:25:20.95
do that all you want,
00:25:20.98\00:25:22.32
but when you're in the
office or the workplace,
00:25:22.35\00:25:24.59
stay upbeat, stay engaged,
00:25:24.62\00:25:27.52
and actually
handling a difficult boss
00:25:27.56\00:25:29.86
can really set you
apart if you do it well.
00:25:29.89\00:25:32.43
You never know who is
watching or listening.
00:25:32.46\00:25:34.26
But be assured
people can open up
00:25:34.30\00:25:37.07
or close future opportunities
00:25:37.10\00:25:39.27
based on what you're doing.
00:25:39.30\00:25:41.10
They are watching.
00:25:41.14\00:25:42.47
While it may be easy to succumb
to resentment or resignation
00:25:42.50\00:25:45.47
and mentally checked
out of doing your job,
00:25:45.51\00:25:47.28
don't do that.
00:25:47.31\00:25:48.64
That undermines your integrity,
00:25:48.68\00:25:50.38
but it can also put you at risk
of being branded as a whiner,
00:25:50.41\00:25:53.72
a slacker, or both.
00:25:53.75\00:25:55.72
So if your boss is a shouter,
don't react by shouting back.
00:25:55.75\00:25:59.42
If they're
petty or small minded,
00:25:59.45\00:26:01.56
don't descend to
smallness yourself
00:26:01.59\00:26:03.73
however tempting it may
be, rather with God's help,
00:26:03.76\00:26:07.23
maintain a calm
professional demeanor
00:26:07.26\00:26:09.80
in dealing with your boss.
00:26:09.83\00:26:11.23
Gandhi wrote,
00:26:11.27\00:26:12.60
"Be the change you
want to see in the world."
00:26:12.63\00:26:14.60
In this case,
act like the leader
00:26:14.64\00:26:17.04
you wish your boss was.
00:26:17.07\00:26:19.14
If you feel you've
run out of options,
00:26:19.17\00:26:20.84
don't go rumor-mongering
00:26:20.88\00:26:22.21
or bad mouthing
them to everybody,
00:26:22.24\00:26:24.11
rather follow proper procedures
00:26:24.15\00:26:25.71
for registering
complaints with HR
00:26:25.75\00:26:27.92
or with higher level superiors,
00:26:27.95\00:26:29.78
documenting
each step of the way.
00:26:29.82\00:26:32.75
Speak up.
00:26:32.79\00:26:34.12
Give your boss a
chance to respond,
00:26:34.16\00:26:35.89
have the courage to speak up
00:26:35.92\00:26:37.36
rather than cower
in silence with fear.
00:26:37.39\00:26:39.09
So just because it may
be easier to say nothing
00:26:39.13\00:26:42.43
don't suffer
quietly or complain.
00:26:42.46\00:26:45.00
Pray for them and trust God
00:26:45.03\00:26:46.63
to take care of you
in all work situations.
00:26:46.67\00:26:48.90
Proverbs 3:5 says,
00:26:48.94\00:26:51.01
"Trust in the Lord
with all your heart,
00:26:51.04\00:26:52.91
and do not lean on
your own understanding."
00:26:52.94\00:26:55.51
Show Christ living in you
by interacting pleasantly,
00:26:55.54\00:27:00.28
yeah, even with a rough boss.
00:27:00.32\00:27:02.18
Don't forget your daily
spiritual routine, every day,
00:27:02.22\00:27:05.15
wake up, spend time
in God's Word, pray,
00:27:05.19\00:27:07.59
listen for His voice.
00:27:07.62\00:27:09.42
My scripture for
this is Deuteronomy 1:30,
00:27:09.46\00:27:12.19
"The Lord your God,
who is going before you,
00:27:12.23\00:27:14.50
will fight for you,
even as He did in Egypt,
00:27:14.53\00:27:17.37
before your very eyes."
00:27:17.40\00:27:19.27
Remember, no matter what,
00:27:19.30\00:27:21.50
you may be
powerless over what they,
00:27:21.54\00:27:24.14
even a bad boss, can do to you.
00:27:24.17\00:27:27.21
But they are
absolutely powerless
00:27:27.24\00:27:29.74
over what God will do for you.
00:27:29.78\00:27:32.71
So until next
time, this is Eric Kelly.
00:27:32.75\00:27:36.75
Keep Workin' the Dream.
00:27:36.79\00:27:38.12