On Take it to the Bank, 00:00:01.36\00:00:02.70 you'll find ways to get out of debt. 00:00:02.73\00:00:06.27 Solve your credit card problems. 00:00:09.50\00:00:12.04 How to make and stick with the budget? 00:00:14.51\00:00:16.98 Simple ways to save. 00:00:19.65\00:00:21.78 Buying or selling a home 00:00:24.82\00:00:26.76 and many more financial matters on Take it to the Bank. 00:00:26.79\00:00:31.86 Hi, My name is Cordell Thomas 00:00:31.89\00:00:33.76 and this is Take It to the Bank. 00:00:33.80\00:00:35.76 We're gonna talk today a little about 00:00:35.80\00:00:37.43 the introduction to critical thinking. 00:00:37.47\00:00:39.07 It's a... 00:00:39.10\00:00:40.44 we have changed our lecture series 00:00:40.47\00:00:42.60 to the point that we have changed it 00:00:42.64\00:00:44.77 from calling it financial literacy 00:00:44.81\00:00:47.41 to the concept of thinking critically. 00:00:47.44\00:00:50.28 We got to critical think on money 00:00:50.31\00:00:52.01 and people tend to gravitate to that a little bit more. 00:00:52.05\00:00:55.82 We ask people this question in some of our lectures, 00:00:55.85\00:00:59.39 "Would you open up a bald, a barber shop for bald people?" 00:00:59.42\00:01:04.66 Would you do that? I don't know. 00:01:04.69\00:01:07.26 Based on the economy, 00:01:07.30\00:01:08.76 based on people's need to shave their heads, 00:01:08.80\00:01:11.43 there are a couple of things you should look at. 00:01:11.47\00:01:13.47 But when you think about it critically, 00:01:13.50\00:01:15.57 do bald people need a barber? 00:01:15.60\00:01:17.64 And when you ask that simple question, 00:01:17.67\00:01:19.74 your answer typically comes out to what it needs to be. 00:01:19.77\00:01:22.98 And the same thing comes out to any type of money question 00:01:23.01\00:01:25.71 that comes your way. 00:01:25.75\00:01:27.22 We have... 00:01:27.25\00:01:28.58 are being inundated by so many different emails, 00:01:28.62\00:01:32.99 voice mails, tweets. 00:01:33.02\00:01:35.02 We got people hitting us via social networks. 00:01:35.06\00:01:38.43 We got things hitting us in so many different ways 00:01:38.46\00:01:41.26 and still our physical mail box is full of stuff 00:01:41.30\00:01:45.03 and we can't tend to get rid of it. 00:01:45.07\00:01:47.14 But there are different tools that you can use 00:01:47.17\00:01:49.67 to get rid of people giving you calls 00:01:49.70\00:01:52.94 when you don't want them too. 00:01:52.97\00:01:54.31 They call you typically at dinner time, 00:01:54.34\00:01:55.78 because they know you are home. 00:01:55.81\00:01:57.21 Or sending you mail in your mail box 00:01:57.25\00:02:00.08 that you don't necessarily have... 00:02:00.12\00:02:02.28 necessarily need. 00:02:02.32\00:02:03.65 And then we think about what it is to be a consumer. 00:02:03.69\00:02:08.46 And there are several things 00:02:08.49\00:02:09.99 I'd like to chat with you about today 00:02:10.03\00:02:12.26 as we look about thinking... 00:02:12.29\00:02:14.50 at the issue of thinking critically. 00:02:14.53\00:02:17.70 Okay, so I asked the question, 00:02:17.73\00:02:19.07 "Would you open up a barber shop for bald people?" 00:02:19.10\00:02:21.34 I'm not criticizing the bald people in the world 00:02:21.37\00:02:23.47 because technically, I have bald parts in my head. 00:02:23.51\00:02:27.18 And I got to keep my hair cut short. 00:02:27.21\00:02:29.31 That's just a little insight for you. 00:02:29.34\00:02:31.41 But if you look at the question that I'm asking 00:02:31.45\00:02:35.68 about a barber shop 00:02:35.72\00:02:38.52 for individuals that don't need haircuts, 00:02:38.55\00:02:41.26 the critical think falls into place 00:02:41.29\00:02:43.39 and you ask the question, "Why would I?" 00:02:43.43\00:02:47.36 So let me ask other questions about how we consume. 00:02:47.40\00:02:51.20 Did you know, out there in... on YouTube, 00:02:51.23\00:02:54.24 there are several videos that you can look up 00:02:54.27\00:02:57.27 about the consumer mentality. 00:02:57.31\00:02:58.87 Now, when we talk about a consumer mentality, 00:02:58.91\00:03:01.11 what are we talking about? 00:03:01.14\00:03:04.08 It's quite simple 00:03:04.11\00:03:06.11 when you take a look at what consumerism is all about. 00:03:06.15\00:03:09.55 Consumerism basically tells us that you and I 00:03:09.58\00:03:13.15 have been conditioned to be 00:03:13.19\00:03:15.72 individuals that like to buy things. 00:03:15.76\00:03:18.19 Since 1984, we have seen our personal savings 00:03:18.23\00:03:21.63 drop significantly even down to a negative savings rate, 00:03:21.66\00:03:24.90 which means we're spending more than we make. 00:03:24.93\00:03:28.47 One of the simple things that we hear about 00:03:28.50\00:03:31.34 from the wealthy is that 00:03:31.37\00:03:32.81 they always spend less than what they bring in. 00:03:32.84\00:03:35.61 And that's when the major concepts 00:03:35.64\00:03:36.98 I'd like you to think about 00:03:37.01\00:03:38.51 when we're looking at critical thinking. 00:03:38.55\00:03:40.38 How are we able to spend less than we bring in. 00:03:40.42\00:03:43.59 In our lecture series, we talk to people 00:03:43.62\00:03:45.22 about the necessity of a budget. 00:03:45.25\00:03:47.72 And we actually go through a class in developing a budget 00:03:47.76\00:03:50.76 and the budget you can find on our website. 00:03:50.79\00:03:52.39 It's a free download. 00:03:52.43\00:03:53.76 And it gives you pretty much 00:03:53.80\00:03:55.13 every different element that goes into a budget 00:03:55.16\00:03:56.63 but the critical issue here is, 00:03:56.67\00:03:59.03 if you make a certain amount of money, 00:03:59.07\00:04:02.47 how are you going to monitor the outflow of those funds 00:04:02.50\00:04:06.74 and make sure that you have funds to go into savings, 00:04:06.78\00:04:09.71 funds to go into investments? 00:04:09.74\00:04:11.41 Because if you don't have a budget, 00:04:11.45\00:04:13.01 you're typically spending what you make. 00:04:13.05\00:04:16.22 And the example is given time after time, after time 00:04:16.25\00:04:19.49 as we go through a specific budget 00:04:19.52\00:04:22.02 with the individuals we're talking to. 00:04:22.06\00:04:23.83 And every single time, 00:04:23.86\00:04:25.36 I actually push the individuals, 00:04:25.39\00:04:28.53 "I say, look, 00:04:28.56\00:04:29.90 how much do you want to make on a monthly basis?" 00:04:29.93\00:04:31.70 The last time we did this they said let's... 00:04:31.73\00:04:33.40 "We make $6,000 every month." "Okay, we make $6,000 a month." 00:04:33.44\00:04:36.91 "Great. Do you have any part-time income?" 00:04:36.94\00:04:38.87 "Oh, no, we don't need it because $6,000 is enough." 00:04:38.91\00:04:41.58 I said, "Why don't I just throw in an extra $1,000 00:04:41.61\00:04:44.35 of part-time income for you, that you just make 7000. 00:04:44.38\00:04:47.15 It's not major issue. 00:04:47.18\00:04:48.52 It means that you'll just have an extra $1,000 to save." 00:04:48.55\00:04:51.15 Do you know that, 00:04:51.19\00:04:52.52 every single time you go through mortgage 00:04:52.55\00:04:54.49 and go through household needs 00:04:54.52\00:04:56.83 and go through groceries and go through gas 00:04:56.86\00:04:59.19 and go through every specific element 00:04:59.23\00:05:01.10 that can go on a budget sheet. 00:05:01.13\00:05:03.20 At the end of that budget sheet, 00:05:03.23\00:05:05.63 we have individuals that are spending $7,500 a month. 00:05:05.67\00:05:11.47 And they're in the negative, in the red. 00:05:11.51\00:05:13.04 It's interesting. 00:05:13.07\00:05:14.41 You laugh at it sometimes 00:05:14.44\00:05:15.78 because you come down to the bottom 00:05:15.81\00:05:17.15 and you know what's going to happen, 00:05:17.18\00:05:18.51 they're in the red. 00:05:18.55\00:05:19.88 Many different things come to play as you look 00:05:19.91\00:05:21.85 at the decisions people make about their personal finances. 00:05:21.88\00:05:25.42 For example, 00:05:25.45\00:05:26.79 some individuals have extra, high-speed bandwidth 00:05:26.82\00:05:31.09 that they have coming in their house. 00:05:31.13\00:05:32.53 So they feel they need to have a voice-over IP-type of system 00:05:32.56\00:05:37.30 to answer phone calls. 00:05:37.33\00:05:38.73 Because they actually have it, 00:05:38.77\00:05:40.10 they're paying a little extra for it. 00:05:40.14\00:05:41.47 It's not a big deal. 00:05:41.50\00:05:42.84 And then, they also have their cell phone, 00:05:42.87\00:05:44.34 which also brings in phone calls to them. 00:05:44.37\00:05:47.14 And all of them seem to have a landline also. 00:05:47.18\00:05:50.28 So you have three different resources 00:05:50.31\00:05:52.95 that give you telecommunications access. 00:05:52.98\00:05:56.99 Do you really need all of that access? 00:05:57.02\00:06:00.36 Additionally, take a look at the fact 00:06:00.39\00:06:02.36 that you as an individual have Internet now. 00:06:02.39\00:06:06.06 So you have people sending you emails. 00:06:06.09\00:06:08.70 They are sending you tweets. 00:06:08.73\00:06:10.07 They are sending you 00:06:10.10\00:06:11.43 connections through social networks. 00:06:11.47\00:06:13.17 All of these have access to you, 00:06:13.20\00:06:15.10 so you can communicate via that way also. 00:06:15.14\00:06:18.24 You have individuals who are spending money on groceries. 00:06:18.27\00:06:21.21 We ask the question, how much you spend on groceries? 00:06:21.24\00:06:23.45 A lot of people don't know 00:06:23.48\00:06:24.81 how much money goes out on groceries. 00:06:24.85\00:06:27.62 When we asked a young lady that question 00:06:27.65\00:06:28.98 in one of our programs, 00:06:29.02\00:06:30.35 she said, "Oh, I think we spend $75 a month." 00:06:30.39\00:06:33.36 The mom in the back of the room, 00:06:33.39\00:06:34.72 she says, "Oh, no, we don't. We spend about $750 a month." 00:06:34.76\00:06:39.09 I can tell you by that number, 00:06:39.13\00:06:41.03 750, how many people are pretty much in that family. 00:06:41.06\00:06:45.07 It was about five. 00:06:45.10\00:06:46.43 I said, "You have five or six people in your family." 00:06:46.47\00:06:48.30 She says, "You're right. 00:06:48.34\00:06:49.74 And we spend about $750 just on groceries alone." 00:06:49.77\00:06:54.14 And you get down to gas. 00:06:54.18\00:06:55.51 Nobody knows how much you spend on gas. 00:06:55.54\00:06:57.78 Do you know what you bring in 00:06:57.81\00:07:00.12 to how much you put into your gas tanks in your cars 00:07:00.15\00:07:04.22 on a monthly basis? 00:07:04.25\00:07:05.59 People didn't know that. 00:07:05.62\00:07:06.96 And you had to ask them to go home 00:07:06.99\00:07:08.52 and track their spending and come back with a number. 00:07:08.56\00:07:12.89 And typically that number is between $250 to $400 a month 00:07:12.93\00:07:17.33 spend on a monthly basis on gas. 00:07:17.37\00:07:20.77 People are saying that, 00:07:20.80\00:07:22.14 "Oh, yes, we have a newspaper that comes in." 00:07:22.17\00:07:24.01 Well, why do you need the newspaper 00:07:24.04\00:07:26.78 when you have access to online news information? 00:07:26.81\00:07:30.15 And that's one of the critical things you think about. 00:07:30.18\00:07:32.11 Do you need to pay for both of those? 00:07:32.15\00:07:33.98 Or do you need one source for your information? 00:07:34.02\00:07:37.29 And you go to things like, care for your pets 00:07:37.32\00:07:41.02 and electricity, water bill. 00:07:41.06\00:07:43.46 It's another big issue that people are not aware of. 00:07:43.49\00:07:45.73 Water, sewage, and those types of elements 00:07:45.76\00:07:49.26 are a part of a package that people don't know. 00:07:49.30\00:07:52.70 "I don't know, I think I spend $100 dollars. I spend 75." 00:07:52.73\00:07:56.84 I know exactly how much money I spend on water and gas, 00:07:56.87\00:07:59.71 and water and sewage each month. 00:07:59.74\00:08:01.58 It comes to $110 a month. 00:08:01.61\00:08:03.85 And I can save if I don't sprinkle the lawns 00:08:03.88\00:08:06.98 as frequently as I need to. 00:08:07.02\00:08:08.98 But these are things that people don't know. 00:08:09.02\00:08:10.85 And they typically have this mindset that 00:08:10.89\00:08:14.09 they've been told that it took 33 to 35 percent rule 00:08:14.12\00:08:17.83 of how much money you should be spending 00:08:17.86\00:08:19.79 on your mortgage or rent based on your income. 00:08:19.83\00:08:23.47 So people automatically assume would be $7,000 now an income. 00:08:23.50\00:08:27.77 I can spend $2,500 to $3,000 a month on mortgage or rent. 00:08:27.80\00:08:34.04 Is that really the way you should approach it? 00:08:34.08\00:08:36.61 Many people who get increases in pay from their work 00:08:36.64\00:08:41.12 typically think they need to improve 00:08:41.15\00:08:43.12 their living settings or buy a new car. 00:08:43.15\00:08:47.22 It's just this innate mindset 00:08:47.26\00:08:49.72 that we've been told by the media 00:08:49.76\00:08:51.53 that we need to be consumers. 00:08:51.56\00:08:53.53 Because since they have been able to come at us 00:08:53.56\00:08:57.57 in every different way, 00:08:57.60\00:08:58.93 we have capitulated and said, "Okay, no problem. 00:08:58.97\00:09:02.00 I am going to be that individuals that buy, 00:09:02.04\00:09:04.47 that individual that buys things." 00:09:04.51\00:09:06.21 They have targeted the middle class 00:09:06.24\00:09:08.31 because they know 00:09:08.34\00:09:09.68 that when we talk about a tax incentive 00:09:09.71\00:09:11.51 or giving you a tax break at, at tax time, 00:09:11.55\00:09:15.48 you get an extra $2,000 or $2,500. 00:09:15.52\00:09:18.62 "Wonderful. They're giving me some money back. 00:09:18.65\00:09:20.82 They're finally taking, taking care 00:09:20.86\00:09:23.09 of we as a hardworking middle class Americans." 00:09:23.12\00:09:26.46 Do you know why they give you the $2,500? 00:09:26.49\00:09:29.63 Because they know 00:09:29.66\00:09:31.27 you are going to spur the economy 00:09:31.30\00:09:32.80 by spending every penny. 00:09:32.83\00:09:34.74 They know that so they give you that money 00:09:34.77\00:09:37.47 to go out and buy 00:09:37.51\00:09:39.11 the next best item at your retailer, 00:09:39.14\00:09:41.31 the next best car, the next best thing. 00:09:41.34\00:09:44.28 And these are things that we need to be aware of 00:09:44.31\00:09:46.11 that we cannot physically get into this... 00:09:46.15\00:09:50.29 consumerist mindset 00:09:50.32\00:09:51.75 because we're...they're not doing anything for us. 00:09:51.79\00:09:54.42 Every time we buy something, 00:09:54.46\00:09:55.79 they get more information about us. 00:09:55.82\00:09:57.16 Every time we buy something, 00:09:57.19\00:09:58.53 we help spur the economy and guess what? 00:09:58.56\00:10:00.13 We're still paying the same amount in taxes. 00:10:00.16\00:10:02.93 So there are many things that you should be aware of, 00:10:02.96\00:10:05.10 that they're not out there looking to take care of you. 00:10:05.13\00:10:09.30 They're looking, to get money from you 00:10:09.34\00:10:12.07 because that's what business is about. 00:10:12.11\00:10:15.71 I was sitting in a meeting with some young people 00:10:15.74\00:10:18.65 who had just gotten summer jobs. 00:10:18.68\00:10:21.08 It was at the beginning of the summer back in June. 00:10:21.12\00:10:24.75 And we had 00:10:24.79\00:10:26.35 about 50 young people sitting in the room 00:10:26.39\00:10:28.86 and it was quite interesting. 00:10:28.89\00:10:30.36 I was following the presentation with the bank. 00:10:30.39\00:10:33.06 The bank came in and made this comment to the kids. 00:10:33.09\00:10:37.57 "Hey guys, 00:10:37.60\00:10:38.93 we have a limited offer for each one of you. 00:10:38.97\00:10:41.80 We're offering each one of you young people, 00:10:41.84\00:10:44.14 as long as you sign up for direct deposit, 00:10:44.17\00:10:48.28 we're gonna give you a free checking account." 00:10:48.31\00:10:51.95 Oh, the kids loved it. It was signed right up. 00:10:51.98\00:10:54.62 And now they're depositing 00:10:54.65\00:10:55.98 all of their cash into that bank. 00:10:56.02\00:10:58.89 And the banker says, "Thank you very much." 00:10:58.92\00:11:01.22 Signs them up and leaves. 00:11:01.26\00:11:02.86 My first comment to the kids was, "A bank is a business. 00:11:02.89\00:11:08.46 A business is in business to make money." 00:11:08.50\00:11:12.57 You're getting a free checking account, 00:11:12.60\00:11:15.27 but is it really free? 00:11:15.30\00:11:17.71 Because once you don't monitor your account as you should 00:11:17.74\00:11:22.68 and you bounce a check or overspend 00:11:22.71\00:11:25.35 or swipe your debit card. 00:11:25.38\00:11:28.08 And you don't have enough funds in there, 00:11:28.12\00:11:30.02 do you know what happens? 00:11:30.05\00:11:31.65 Because of course, 00:11:31.69\00:11:33.02 you'd expect that if you don't have any money in your account, 00:11:33.05\00:11:35.76 and you swipe your debit card, 00:11:35.79\00:11:38.19 you're not going to have any transaction. 00:11:38.23\00:11:40.33 It'll deny your transaction. And you can set it up that way. 00:11:40.36\00:11:43.20 But typically, the bank will set it up in a way 00:11:43.23\00:11:45.43 that it will still pay for it 00:11:45.47\00:11:48.37 and charge you an insufficient funds fee. 00:11:48.40\00:11:51.97 They are going to make money one way or the other. 00:11:52.01\00:11:55.24 And you know what the fees are for insufficient funds today? 00:11:55.28\00:11:59.41 In many areas, it's about $35. 00:11:59.45\00:12:02.08 And there in 00:12:02.12\00:12:03.45 is a key to understanding how the systems work. 00:12:03.49\00:12:05.65 But it's not only just the fact that 00:12:05.69\00:12:07.49 if you don't monitor your account in the right way, 00:12:07.52\00:12:09.62 it comes back to a simple issue. 00:12:09.66\00:12:12.56 That issue has to do with your money. 00:12:12.59\00:12:15.06 The bank is going to give you a simple interest fee 00:12:15.10\00:12:16.83 on your money in your checking account. 00:12:16.87\00:12:18.37 Give one or two percent. 00:12:18.40\00:12:19.73 You feel comfortable, 'cause it's your money 00:12:19.77\00:12:21.50 is in a safe environment. 00:12:21.54\00:12:23.10 That's a good thing. 00:12:23.14\00:12:24.64 But do you know that they take your money 00:12:24.67\00:12:27.84 and reinvest your money? 00:12:27.88\00:12:29.84 They leverage the cash that you put in the account 00:12:29.88\00:12:31.91 and reinvest it. 00:12:31.95\00:12:33.28 And they get a return rate of between 20... 00:12:33.31\00:12:36.18 can be between 20 and 25 percent 00:12:36.22\00:12:39.05 on the money you've put in. 00:12:39.09\00:12:40.42 So yes, they want you to put money into their accounts. 00:12:40.46\00:12:42.49 Yes, it is a safe environment to have your money in 00:12:42.52\00:12:46.59 but if you don't understand the environment, 00:12:46.63\00:12:49.56 you can have a major ordeal to deal 00:12:49.60\00:12:52.87 with when you bounce a variety of checks, 00:12:52.90\00:12:54.54 you don't have sufficient funds, 00:12:54.57\00:12:55.90 and they charge you 35, 50, 70, 00:12:55.94\00:12:58.81 how many hundreds of dollars that could be charged you 00:12:58.84\00:13:01.74 for not having the correct funds 00:13:01.78\00:13:04.48 in your account. 00:13:04.51\00:13:06.25 These are significant issues, about how we need to begin 00:13:06.28\00:13:09.82 thinking critically about what we do. 00:13:09.85\00:13:13.46 And beyond that, your money is, is, 00:13:13.49\00:13:17.63 is something that is a draw for other type of individuals. 00:13:17.66\00:13:22.73 And I will show you something right now in a video 00:13:22.76\00:13:25.33 that I think will be quite interesting to you. 00:13:25.37\00:13:27.67 It is one of our lottery scam videos 00:13:27.70\00:13:30.81 that we have approval to use for educational purposes. 00:13:30.84\00:13:33.81 And we'll take you there right now. 00:13:33.84\00:13:36.41 Coming. 00:13:36.44\00:13:37.81 Good afternoon, Mr. Thomas. 00:13:37.85\00:13:39.68 I'm from your credit card company. 00:13:39.71\00:13:41.62 We suspect several unauthorized transactions on your card. 00:13:41.65\00:13:44.72 Really? My credit card company? 00:13:44.75\00:13:46.49 Yes. And we care about your security. 00:13:46.52\00:13:48.69 So, we make house calls. 00:13:48.72\00:13:50.46 Good news is you give me your social security number 00:13:50.49\00:13:53.26 and we'll take care of you. 00:13:53.29\00:13:54.63 Is that all you need? 00:13:54.66\00:13:56.20 Not quite. We also need your pin number. 00:13:56.23\00:13:58.70 I forgot. 00:13:58.73\00:14:00.24 What's that on your back? 00:14:00.27\00:14:02.04 Nothing. 00:14:02.07\00:14:03.41 Oh, I get it. 00:14:03.44\00:14:04.77 You're phishing for my personal information, 00:14:04.81\00:14:06.51 right? 00:14:06.54\00:14:07.88 No. 00:14:07.91\00:14:09.24 So you can steal my identity, right? 00:14:09.28\00:14:10.61 No. 00:14:10.65\00:14:11.98 Then how come you have a fin sticking out of your back? 00:14:12.01\00:14:13.35 Honey, get my tackle box and rod. 00:14:15.85\00:14:18.35 OnGuardOnline.gov 00:14:20.26\00:14:21.99 has tips to help you guard against Internet fraud 00:14:22.02\00:14:24.33 to secure your computer 00:14:24.36\00:14:25.69 and protect your personal information. 00:14:25.73\00:14:28.66 To be more secure online, log on to OnguardOnline.gov. 00:14:28.70\00:14:33.23 Stop. Think. Click. 00:14:33.27\00:14:35.27 Phishing. P-H-I-S-H-I-N-G. 00:14:39.11\00:14:43.95 Takes off of the word "fishing" 00:14:43.98\00:14:45.85 when you actually go out on a boat 00:14:45.88\00:14:47.52 and you through out a rod. 00:14:47.55\00:14:48.88 That's actually what's happening 00:14:48.92\00:14:50.45 and that's how they refer to it as phishing where... 00:14:50.49\00:14:53.62 and someone will send you some information to your inbox 00:14:53.66\00:14:57.53 and ask you for personal information. 00:14:57.56\00:14:59.83 Now it gets...it's not just as simple as that. 00:14:59.86\00:15:02.66 Because what they're doing 00:15:02.70\00:15:04.43 is they have a link in the website 00:15:04.47\00:15:07.37 that leads you back to a site, your banker site. 00:15:07.40\00:15:10.51 Well, it's not really your bank site, 00:15:10.54\00:15:11.87 it's just a replicated site of your bank site 00:15:11.91\00:15:14.04 that looks just like 00:15:14.08\00:15:15.54 whatever bank your banker you're at. 00:15:15.58\00:15:17.71 And so now, how... I ask the question, 00:15:17.75\00:15:20.38 "How did they know what bank you utilize 00:15:20.42\00:15:23.05 to save your money or put your money in, 00:15:23.08\00:15:25.95 so much so that they can replicate your bank's website 00:15:25.99\00:15:29.92 for the sole purpose of you going to the website 00:15:29.96\00:15:32.09 and putting in personal information? 00:15:32.13\00:15:33.80 Number one 00:15:33.83\00:15:35.80 your banker has certain tools in place 00:15:35.83\00:15:39.37 where they never have to ask you 00:15:39.40\00:15:41.54 for personal information 00:15:41.57\00:15:42.90 when they send it to you via internet. 00:15:42.94\00:15:45.34 Typically they have your information 00:15:45.37\00:15:46.88 and they just give you updates 00:15:46.91\00:15:48.24 and ask you to call in or go to the website of, 00:15:48.28\00:15:52.61 of whichever bank you use 00:15:52.65\00:15:54.12 and check and or update your information. 00:15:54.15\00:15:57.32 But you should never be asked for personal information. 00:15:57.35\00:16:02.62 Who's a target, target demographic of all of this? 00:16:02.66\00:16:05.43 Well, they are targeting people who are... 00:16:05.46\00:16:08.26 make between $40,000 to $45,000 a year or less. 00:16:08.30\00:16:11.73 And they're typically I think, minorities or individuals, 00:16:11.77\00:16:14.54 that they have been able to find information on 00:16:14.57\00:16:17.21 through the database. 00:16:17.24\00:16:18.57 Now, what is a database? 00:16:18.61\00:16:20.08 What does a database have in it? 00:16:20.11\00:16:22.44 It's quite interesting when you take a look 00:16:22.48\00:16:24.58 at some of that information that is in a database. 00:16:24.61\00:16:27.02 For example, 00:16:27.05\00:16:28.38 types of information that's generally available 00:16:28.42\00:16:30.75 to the general public 00:16:30.79\00:16:32.12 or information such as demographic information 00:16:32.15\00:16:34.32 that's typically taken via the census. 00:16:34.36\00:16:37.13 Information such are in the telephone directories, 00:16:37.16\00:16:39.93 phone numbers of your business or your or your residence, 00:16:39.96\00:16:43.16 birth, marriage, divorce records, 00:16:43.20\00:16:45.70 voter registration information 00:16:45.73\00:16:47.40 and as well as campaign contributions. 00:16:47.44\00:16:49.80 Driver's license information, 00:16:49.84\00:16:51.71 licensing and permit information 00:16:51.74\00:16:54.18 and legal information such as judgments bankruptcies 00:16:54.21\00:16:56.91 as well as real estate titles and the like. 00:16:56.95\00:16:59.58 Now, private databases available to only those 00:16:59.61\00:17:03.39 that need that information and for legitimate purposes. 00:17:03.42\00:17:07.22 These private databases and have in, in, in them, 00:17:07.26\00:17:11.09 employment information, credit reports, 00:17:11.13\00:17:14.80 tax information, criminal records 00:17:14.83\00:17:16.90 as well as social service records, 00:17:16.93\00:17:18.80 school records and others like medical records. 00:17:18.83\00:17:22.00 People aren't aware that this information is out there 00:17:22.04\00:17:24.84 and if it's hacked into then, of course, 00:17:24.87\00:17:27.94 your information is now available to many. 00:17:27.98\00:17:31.11 So we ask the question, 00:17:31.15\00:17:32.48 how do they get this information? 00:17:32.51\00:17:34.28 Well, as asked, 00:17:34.32\00:17:36.08 what's information of you is in a typical database profile? 00:17:36.12\00:17:40.86 Did you know that your address, your phone fax numbers, 00:17:40.89\00:17:45.06 your social security number, your credit card numbers, 00:17:45.09\00:17:48.13 your driver's license number, your bank account information, 00:17:48.16\00:17:51.50 your student loan history, 00:17:51.53\00:17:53.07 information such as medical, driving records, 00:17:53.10\00:17:55.77 workers' compensation, tax records, 00:17:55.80\00:17:57.81 political affiliations, spending patterns 00:17:57.84\00:18:01.34 and of course, estimated income. 00:18:01.38\00:18:04.25 All of that information is available in these databases 00:18:04.28\00:18:09.08 and they are out there 00:18:09.12\00:18:10.95 and once hacked into can create a lot of problems 00:18:10.99\00:18:14.86 if they get to your access to your information. 00:18:14.89\00:18:17.16 So it is very, very important 00:18:17.19\00:18:21.83 that you do the right thing in protecting your information, 00:18:21.86\00:18:25.57 protecting the credibility of your information 00:18:25.60\00:18:28.20 and making sure that you have passwords 00:18:28.24\00:18:30.71 that are not easy to figure out for those that are out there 00:18:30.74\00:18:34.88 looking for that type of information. 00:18:34.91\00:18:38.61 Now there are many things that you can do 00:18:38.65\00:18:41.45 if you're interested in protecting yourself 00:18:41.48\00:18:43.42 from all of these individuals 00:18:43.45\00:18:44.85 who are looking to get information about you 00:18:44.89\00:18:47.12 and then target you as a potential victim. 00:18:47.16\00:18:49.32 One of those things you can do is use the Opt-out Services 00:18:49.36\00:18:52.79 that are available for you online 00:18:52.83\00:18:55.26 and which we'll make available to you on our website. 00:18:55.30\00:18:57.90 The key to this 00:18:57.93\00:18:59.27 is understanding that you should not offer out 00:18:59.30\00:19:02.70 any private information for someone, 00:19:02.74\00:19:04.44 from someone that send you an email. 00:19:04.47\00:19:06.54 We've seen so many different times 00:19:06.57\00:19:08.54 that people are... have been asked to provide 00:19:08.58\00:19:11.35 specific detailed information 00:19:11.38\00:19:13.88 and that information can be used 00:19:13.92\00:19:16.65 to be sold out there in the marketplace, 00:19:16.69\00:19:19.42 on a global marketplace, 00:19:19.45\00:19:20.92 for individual who put... 00:19:20.96\00:19:22.29 individuals who'll pay as little as $35 00:19:22.32\00:19:26.13 for your personal information 00:19:26.16\00:19:27.76 and your bank account information. 00:19:27.80\00:19:29.73 And then you have a whole new list of problems to deal with. 00:19:29.76\00:19:34.20 Now, I have a short video I'd like to show to you 00:19:34.24\00:19:36.94 that will talk to you about some other type of scams 00:19:36.97\00:19:40.21 that are out there and it will be very revealing 00:19:40.24\00:19:42.74 to see how they target their victims. 00:19:42.78\00:19:48.38 Crooks are always looking for new ways 00:19:48.42\00:19:50.59 to get their victims' money. 00:19:50.62\00:19:52.02 Now some fraudsters are targeting 00:19:52.05\00:19:53.86 unsuspecting MoneyPak customers. 00:19:53.89\00:19:56.32 Don't be scammed like Coco and Mike. 00:19:56.36\00:20:00.46 While shopping online, 00:20:00.50\00:20:01.86 Coco has found the perfect pair of boots 00:20:01.90\00:20:04.40 that are sure to get her noticed. 00:20:04.43\00:20:06.60 "These boots were made for me." She contacts the seller. 00:20:06.63\00:20:10.27 Meanwhile, Mike is having the best day of his life. 00:20:10.31\00:20:13.78 With bills to pay, he just found out 00:20:13.81\00:20:15.61 he won a sweepstakes worth $3 million. 00:20:15.64\00:20:19.45 Hello. 00:20:19.48\00:20:21.18 "This is going to change my life!" 00:20:21.22\00:20:24.29 Even though Mike has never entered a sweepstakes, 00:20:24.32\00:20:27.06 he's excited to get all the details 00:20:27.09\00:20:28.92 on how to collect his cash. 00:20:28.96\00:20:30.73 The sweepstakes official 00:20:30.76\00:20:32.09 tells him he's required to pay the taxes on his winnings, 00:20:32.13\00:20:34.66 $1,000 before they can release any of the money to him. 00:20:34.70\00:20:38.63 He was told to put the 1,000 on a MoneyPak. 00:20:38.67\00:20:41.70 Then just call me back, 00:20:41.74\00:20:43.07 with the MoneyPak number on the back 00:20:43.10\00:20:44.61 and your fees are paid. 00:20:44.64\00:20:46.24 We'll, send you the $3 million immediately." 00:20:46.27\00:20:49.24 What you're going to do with all that money, Mike? 00:20:49.28\00:20:53.38 Coco gets an email response. In stock and ready to ship. 00:20:53.42\00:20:56.75 Yay! 00:20:56.79\00:20:58.12 They explain the quickest and safest way 00:20:58.15\00:20:59.89 for her to pay for her hot boots 00:20:59.92\00:21:01.39 is through a MoneyPak. 00:21:01.42\00:21:02.76 It's the only payment that they accept. 00:21:02.79\00:21:04.66 Unfortunately, 00:21:04.69\00:21:06.39 Coco doesn't check if the online seller 00:21:06.43\00:21:08.26 is an approved MoneyPak partner. 00:21:08.30\00:21:10.07 And also buys a MoneyPak, 00:21:10.10\00:21:12.17 loads it with $120 to pay for her hot boots 00:21:12.20\00:21:15.74 and gives the MoneyPak number to the seller. 00:21:15.77\00:21:17.61 "That was easy. I can't wait for my hot boots!" 00:21:17.64\00:21:22.01 Well, Coco, you'll be waiting a long time 00:21:22.04\00:21:24.98 because you'll never get those hot boots. 00:21:25.01\00:21:27.62 But the sellers got your money. 00:21:27.65\00:21:30.19 And yes, Mike's life did change. 00:21:30.22\00:21:33.25 His $1,000 in the hole 00:21:33.29\00:21:35.26 and spends most of his days looking in the mailbox 00:21:35.29\00:21:38.36 for a check that will never come. 00:21:38.39\00:21:40.43 Don't let a few minutes with the scammer 00:21:40.46\00:21:41.90 separate you from what's taken days, 00:21:41.93\00:21:44.40 weeks or even a lifetime to work. 00:21:44.43\00:21:46.94 Consumer Federation of America reminds you, 00:21:46.97\00:21:49.54 your MoneyPak number is the same as cash. 00:21:49.57\00:21:52.67 Use it only to transfer money to a prepaid card, pay bills, 00:21:52.71\00:21:56.28 or add money to an account with one of the companies 00:21:56.31\00:21:58.65 that partners with MoneyPak. 00:21:58.68\00:22:00.65 If someone who isn't on the approved 00:22:00.68\00:22:02.28 MoneyPak partner list 00:22:02.32\00:22:03.65 wants your MoneyPak number for any other reason, 00:22:03.69\00:22:05.99 such as to pay taxes on money you supposedly won, 00:22:06.02\00:22:09.09 it's a scam! 00:22:09.12\00:22:10.73 You can protect yourself from fraud. 00:22:10.76\00:22:12.93 Learn how at consumerfed.org/fraud 00:22:12.96\00:22:15.60 or moneypak.com. 00:22:15.63\00:22:17.63 Is that something you've been aware of? 00:22:21.04\00:22:22.37 Have you gotten a call one time and ask for something? 00:22:22.40\00:22:25.61 I just experienced it recently. 00:22:25.64\00:22:27.71 I think one of my pastors, 00:22:27.74\00:22:29.54 previous pastor's accounts were hacked into 00:22:29.58\00:22:32.15 and all of his contacts were emailed saying, 00:22:32.18\00:22:35.18 "Hey, I am stuck in a specific country 00:22:35.22\00:22:39.12 and I have had my information stolen from me. 00:22:39.15\00:22:42.62 Can you send me some money, so I can get my passport, 00:22:42.66\00:22:47.06 documents paid for and get back to the mainland?" 00:22:47.10\00:22:50.20 I got that. So what did I do? 00:22:50.23\00:22:52.73 Did I send it immediately? I asked one critical question. 00:22:52.77\00:22:57.77 By picking up the phone and calling him, 00:22:57.81\00:22:59.84 and saying, "Hey, how you doing in this country?" 00:22:59.87\00:23:02.54 He said, "I'm not there, I'm still in Riverside." 00:23:02.58\00:23:05.55 Well, that told me something. 00:23:05.58\00:23:07.12 Someone hacked into his account 00:23:07.15\00:23:08.68 and basically was asking all of his friends and contacts 00:23:08.72\00:23:13.05 to help him out. 00:23:13.09\00:23:14.42 Now, there's something you should be aware of here, 00:23:14.46\00:23:16.66 that in business, we've learned that, there's a way 00:23:16.69\00:23:22.06 to market to people. 00:23:22.10\00:23:23.43 One is just direct mail. 00:23:23.47\00:23:24.80 Direct mail is sending a piece of mail 00:23:24.83\00:23:26.53 to people you don't even know. 00:23:26.57\00:23:28.24 In sending a piece of mail to people I don't know, 00:23:28.27\00:23:30.97 the typical response rate in those type of, 00:23:31.01\00:23:33.94 of mechanisms of reaching out to individuals is pretty much 00:23:33.98\00:23:37.78 one to maybe three percent on a on a good day. 00:23:37.81\00:23:41.18 So, we typically expect that if we sent out 100,000 flyers, 00:23:41.22\00:23:45.59 we're going to get maybe 3,000 in response back 00:23:45.62\00:23:49.82 on the specific offer that we're making. 00:23:49.86\00:23:51.96 The same goes to what these individuals do. 00:23:51.99\00:23:54.33 They send out a bulk of information 00:23:54.36\00:23:57.50 to as many people as they possibly can 00:23:57.53\00:23:59.33 in their list. 00:23:59.37\00:24:00.70 And typically, it has to be people that you know 00:24:00.74\00:24:03.00 or you're associated it with. 00:24:03.04\00:24:04.47 Because that's the way you are brought into the, the fraud. 00:24:04.51\00:24:10.45 The one thing that comes to mind is, Ransomware. 00:24:10.48\00:24:13.15 Have you heard of this? 00:24:13.18\00:24:14.52 Ransomware is an interesting thing 00:24:14.55\00:24:16.65 that has just popped up over the past couple of years. 00:24:16.69\00:24:19.29 But it's changed a little bit and you should be aware of it. 00:24:19.32\00:24:22.79 Watch where you go on the Internet. 00:24:22.82\00:24:25.36 Be very careful where you go. 00:24:25.39\00:24:27.00 And if you go to places you're not supposed to be, 00:24:27.03\00:24:29.43 that's one of the ways they target individuals. 00:24:29.46\00:24:32.20 So if you go to a site that you're not supposed to be at, 00:24:32.23\00:24:35.60 you get an email that comes into your system 00:24:35.64\00:24:38.27 saying, "Hey, we know...", 00:24:38.31\00:24:42.34 and they, they provide themselves as, 00:24:42.38\00:24:45.91 as federal employees 00:24:45.95\00:24:47.88 or part of the government policing society. 00:24:47.92\00:24:51.55 And they say, "Hey, 00:24:51.59\00:24:52.92 we caught you at this specific website, 00:24:52.95\00:24:54.49 and we know that that's not really supposed to be 00:24:54.52\00:24:56.32 and we're going to have to fine you 00:24:56.36\00:24:58.46 for what you've done. 00:24:58.49\00:24:59.83 But click on this link and we'll help you." 00:24:59.86\00:25:01.26 Well, you click on the link and what happens? 00:25:01.30\00:25:03.60 It takes you to, 00:25:03.63\00:25:06.53 it, while it opens up a virus in your computer. 00:25:06.57\00:25:09.54 And that virus locks down your computer. 00:25:09.57\00:25:13.21 And as it locks it down, up pops a message saying that, 00:25:13.24\00:25:16.04 "We'll, be able to help you 00:25:16.08\00:25:17.41 if you pay a fee of $500 on average." 00:25:17.45\00:25:21.72 Do you know how much money these people made 00:25:21.75\00:25:23.39 over the past couple of weeks alone? 00:25:23.42\00:25:26.59 They were averaging $2,000 to $4, 000 on revenue 00:25:26.62\00:25:30.73 on a weekly basis. 00:25:30.76\00:25:32.09 This thing started in Europe 00:25:32.13\00:25:34.00 and it's impacting many different people 00:25:34.03\00:25:36.36 because they get access to databases of information 00:25:36.40\00:25:40.27 of, of email addresses and the like. 00:25:40.30\00:25:43.51 So you get caught in this situation 00:25:43.54\00:25:46.04 where you know you've been someplace 00:25:46.07\00:25:48.24 that you're not supposed to go on the World Wide Web. 00:25:48.28\00:25:50.85 They targeted you 00:25:50.88\00:25:52.21 because somehow they've gotten information 00:25:52.25\00:25:54.68 because, again, 00:25:54.72\00:25:56.25 there's nothing hidden on the World Wide Web. 00:25:56.28\00:25:58.92 So where you go, what you do, how you act, 00:25:58.95\00:26:02.06 what you say in social networks, 00:26:02.09\00:26:04.33 is all monitored. 00:26:04.36\00:26:06.90 And then the moment you do something, 00:26:06.93\00:26:08.96 someone is out there trying to leverage that action, 00:26:09.00\00:26:11.83 and finding a way to get access to your cash. 00:26:11.87\00:26:14.97 This is called Ransomware. 00:26:15.00\00:26:16.77 These are things that you and I, 00:26:16.81\00:26:18.87 all need to be made aware of 00:26:18.91\00:26:20.44 because these are things that are going on all around us 00:26:20.48\00:26:23.18 and as we are not able 00:26:23.21\00:26:25.45 to protect our information as we should, 00:26:25.48\00:26:27.98 we should do everything we can to limit access to who we are. 00:26:28.02\00:26:32.55 Because as we talked about, people are targeting you. 00:26:32.59\00:26:37.43 They're targeting your information, 00:26:37.46\00:26:39.36 they're targeting databases. 00:26:39.39\00:26:41.23 They're looking at how you spend your money. 00:26:41.26\00:26:43.60 They're looking at different patterns in your life 00:26:43.63\00:26:45.80 so they can basically begin the process 00:26:45.83\00:26:49.10 of, of, of targeting how they talk to you. 00:26:49.14\00:26:54.08 And how they talk to you 00:26:54.11\00:26:55.94 is different than how they talk to everyone else 00:26:55.98\00:26:57.95 because it's information. 00:26:57.98\00:26:59.98 The information they have is detailed enough to tell you 00:27:00.02\00:27:03.49 how I can speak to a specific demographic. 00:27:03.52\00:27:06.09 They know your consumption patterns. 00:27:06.12\00:27:07.52 They know what you do. 00:27:07.56\00:27:08.89 They know how much money you make. 00:27:08.92\00:27:10.26 They know the fact that, 00:27:10.29\00:27:11.63 I want to win a lottery and make some a lot of money. 00:27:11.66\00:27:14.96 Here's a key. 00:27:15.00\00:27:16.90 In this specific fraud called Ransomware, 00:27:16.93\00:27:20.94 guess what the response rate was? 00:27:20.97\00:27:23.00 The response rate was 2.9 percent response. 00:27:23.04\00:27:27.14 So, regardless of how many people they sent it, 00:27:27.18\00:27:29.54 to which I believe they said they sent it 00:27:29.58\00:27:31.18 to well over 500,000 to 600,000 people, 00:27:31.21\00:27:35.28 2.9 percent of those responded 00:27:35.32\00:27:37.49 and were willing to pay the $400 00:27:37.52\00:27:40.96 to get access to their computer again. 00:27:40.99\00:27:43.56 And they never got access to their computers 00:27:43.59\00:27:46.16 because again, the 400 was a fraud to get their money 00:27:46.19\00:27:50.27 and they took it in to get a fix. 00:27:50.30\00:27:52.47 These are things you should know 00:27:52.50\00:27:54.40 as you Take It to the Bank. 00:27:54.44\00:27:56.74 God bless you. 00:27:56.77\00:27:58.11