On Take it to the Bank,
00:00:01.36\00:00:02.70
you'll find ways
to get out of debt.
00:00:02.73\00:00:06.17
Solve your credit card problems.
00:00:09.40\00:00:11.94
How to make and
stick with the budget?
00:00:14.41\00:00:16.88
Simple ways to save.
00:00:19.55\00:00:21.68
Buying or selling a home
00:00:24.72\00:00:26.65
and many more financial
matters on Take it to the Bank.
00:00:26.69\00:00:31.93
Welcome back to another
segment of Take it to the bank.
00:00:31.96\00:00:35.10
We are so happy
you're here with us
00:00:35.13\00:00:36.90
and we have some
wonderful things to talk about.
00:00:36.93\00:00:39.47
Well, technically,
they are not wonderful
00:00:39.50\00:00:41.74
because they have
to do with your privacy
00:00:41.77\00:00:43.57
and your safety
and your security.
00:00:43.61\00:00:45.31
There are so many things
that are going on out there
00:00:45.34\00:00:47.58
when you take a look at
the technology that we have.
00:00:47.61\00:00:50.48
Some of you may
have a smart phone,
00:00:50.51\00:00:52.61
some of you may have a tablet.
00:00:52.65\00:00:55.05
There are many different pieces
of technology that are there
00:00:55.08\00:00:58.39
and they provide
us different benefits.
00:00:58.42\00:01:00.66
But what is really
going on behind the scenes.
00:01:00.69\00:01:04.19
We've talked about
how information is used
00:01:04.23\00:01:06.93
and how
information is taken from you.
00:01:06.96\00:01:10.93
As a consumer, we need to be
aware of what that's all about.
00:01:10.97\00:01:14.70
When I talk about consumer,
00:01:14.74\00:01:16.07
let's make it as
simple as possible,
00:01:16.10\00:01:17.54
you and I are individuals
that are in a market place.
00:01:17.57\00:01:21.11
In that market place,
you and I have an opportunity
00:01:21.14\00:01:23.78
to go at to different
locations and purchase things.
00:01:23.81\00:01:27.62
We consume those things.
00:01:27.65\00:01:29.18
So I go to grocery store
00:01:29.22\00:01:30.75
and I buy groceries to
put on the table at night,
00:01:30.79\00:01:33.49
I've consumed that.
00:01:33.52\00:01:34.92
I've become the
consumer of those products
00:01:34.96\00:01:37.16
at that specific retail outlet.
00:01:37.19\00:01:39.39
So that's key to understand.
00:01:39.43\00:01:40.76
You as a consumer have been
conditioned to be a consumer.
00:01:40.80\00:01:45.07
Did you know that since 1984,
00:01:45.10\00:01:48.50
the regulation of
advertising has offered
00:01:48.54\00:01:50.84
an opportunity for media giants,
00:01:50.87\00:01:53.71
advertising agents to
come after you as a target?
00:01:53.74\00:01:57.98
Did you know that there
are different demographics?
00:01:58.01\00:02:00.62
You make up a demographic
that's quite interesting.
00:02:00.65\00:02:03.75
I make up a demographic
based on my age, my age range,
00:02:03.79\00:02:07.46
I make up a demographic
based on my ethnicity,
00:02:07.49\00:02:09.82
I make up a demographic
based on how much I make,
00:02:09.86\00:02:12.36
I make up a
demographic in how I use credit,
00:02:12.39\00:02:15.86
how I use different
sources of technology.
00:02:15.90\00:02:19.53
And that
technology that's out there
00:02:19.57\00:02:22.74
is something that is
used to get information.
00:02:22.77\00:02:27.58
Corporations are not just
there to give you a benefit.
00:02:27.61\00:02:31.31
Corporations are there to
develop resources of revenue
00:02:31.35\00:02:36.35
and also data, data on
how you consume things,
00:02:36.38\00:02:40.72
how you buy things,
what you do with things.
00:02:40.76\00:02:43.96
And so we begin the
process of trying to understand
00:02:43.99\00:02:47.86
how do we fit into this
whole new era of technology
00:02:47.90\00:02:53.23
and how we utilize
00:02:53.27\00:02:54.80
the technology that
we have available to us.
00:02:54.84\00:02:57.24
We had the opportunity to ask
00:02:57.27\00:02:59.17
a couple of young
people this question
00:02:59.21\00:03:01.94
about how you
identify a scam or a fraud.
00:03:01.98\00:03:06.11
Here is what they say.
00:03:06.15\00:03:09.22
I identify a scam
or a fraud when one,
00:03:09.25\00:03:11.75
they ask you
personal information
00:03:11.79\00:03:13.66
without providing their name
00:03:13.69\00:03:16.96
or what company
they are calling from
00:03:16.99\00:03:19.69
or even sometimes, you know,
they'll call you during work
00:03:19.73\00:03:22.30
and you'll ask them,
00:03:22.33\00:03:23.67
"Oh, you know, I
don't have time right now,
00:03:23.70\00:03:25.03
can I have your number
and I'll call you back."
00:03:25.07\00:03:27.10
And they refuse that or saying
this is the one time thing,
00:03:27.14\00:03:30.44
then that kind of check,
00:03:30.47\00:03:32.97
a little check
marks should come up.
00:03:33.01\00:03:36.31
That one could be a
little tricky sometimes
00:03:36.34\00:03:38.21
because a lot of companies
and a lot of people nowadays
00:03:38.25\00:03:40.88
they try to look
as much as legitimate
00:03:40.92\00:03:42.68
as they can as possible.
00:03:42.72\00:03:44.42
But good thing to
try to get what it says,
00:03:44.45\00:03:47.66
If somebody is
offering you a service,
00:03:47.69\00:03:49.02
you want to know,
like what's the company,
00:03:49.06\00:03:50.63
how many years it
has been in business,
00:03:50.66\00:03:52.76
I mean, and then you want to see
00:03:52.79\00:03:54.16
if they are part of
the better business bureau
00:03:54.20\00:03:56.56
to make sure that they
actually are reliable company.
00:03:56.60\00:03:59.13
If it's a place where
you're buying appliances
00:03:59.17\00:04:02.30
or you're buying
just stuff for your house,
00:04:02.34\00:04:04.47
you got to make sure
like if you're not gonna get,
00:04:04.51\00:04:08.21
be victim of fraud
in this in a sense of,
00:04:08.24\00:04:11.01
they offer you a credit
card with certain interest
00:04:11.05\00:04:13.21
and you didn't
read the fine print
00:04:13.25\00:04:14.58
and then it's not really fraud
00:04:14.62\00:04:16.45
but it could be
considered fraud to you.
00:04:16.48\00:04:18.72
Also, be careful when you use,
00:04:18.75\00:04:21.09
I mean, your
pin card some times.
00:04:21.12\00:04:23.09
'Cause when you,
you put your pin number
00:04:23.12\00:04:25.09
for your bank card when
you're buying something,
00:04:25.13\00:04:27.60
you gonna make sure
you're at the good establishment
00:04:27.63\00:04:29.73
because if you are like
in a place where, you know,
00:04:29.76\00:04:31.93
there's not many cameras,
or there's not much security,
00:04:31.97\00:04:34.30
then you can get information
taking away from you.
00:04:34.34\00:04:37.77
It's interesting when
you look at scams and frauds.
00:04:41.64\00:04:44.78
There are
demographics that are targeted.
00:04:44.81\00:04:47.02
I'll give you an example.
00:04:47.05\00:04:48.75
One of the targets they go after
00:04:48.78\00:04:50.15
are specific to income brackets.
00:04:50.19\00:04:52.09
So 35 to 40,000
dollar a year wage earners
00:04:52.12\00:04:55.69
are typically targeted.
00:04:55.72\00:04:57.39
Those that are
of ethnic minorities
00:04:57.43\00:05:00.13
such as African-Americans
and Hispanics are targeted.
00:05:00.16\00:05:03.67
And of course, there are those
that are 65 plus are elderly
00:05:03.70\00:05:07.07
that are targeted
and these are big issues.
00:05:07.10\00:05:10.41
We have no idea the
level that is actually,
00:05:10.44\00:05:14.91
scams that are
actually going on out there.
00:05:14.94\00:05:16.75
I know of a family that
told me of their elderly parent
00:05:16.78\00:05:19.81
that was being
scammed by someone.
00:05:19.85\00:05:21.72
They were asking them
to go to Western Union
00:05:21.75\00:05:24.95
and make a payment to help out
00:05:24.99\00:05:27.99
a friend that was
in another country
00:05:28.02\00:05:30.06
or in this case,
00:05:30.09\00:05:31.63
they were asking him to pay
for a lottery that he had won.
00:05:31.66\00:05:36.77
Always a warning sign.
00:05:36.80\00:05:38.13
If you don't
remember entering a lottery,
00:05:38.17\00:05:40.87
there is
something that you have to,
00:05:40.90\00:05:42.34
that's the first
thing you should question.
00:05:42.37\00:05:44.14
I don't remember
entering any type of lottery.
00:05:44.17\00:05:46.78
But they don't think that way.
00:05:46.81\00:05:48.14
It's whoa, I've
won a lot of money.
00:05:48.18\00:05:50.68
Let me pay the fees.
00:05:50.71\00:05:52.35
One thing you need to know
00:05:52.38\00:05:53.72
is, when you're
working with the banks,
00:05:53.75\00:05:56.48
and you're working
with these type of funds
00:05:56.52\00:05:58.95
that can come into
your, into your care,
00:05:58.99\00:06:01.82
you don't have to pay a
fee to get to your funds.
00:06:01.86\00:06:06.80
There are other scams such
as hey, you have won a lottery
00:06:06.83\00:06:11.00
and the check is in the mail
00:06:11.03\00:06:12.37
so they send you a check
and you have to go to the bank
00:06:12.40\00:06:15.20
and you cash the check
00:06:15.24\00:06:17.17
but then, they ask
you to write a check
00:06:17.21\00:06:20.31
or an amount back to them
00:06:20.34\00:06:22.44
to cover the fees of sending it.
00:06:22.48\00:06:24.58
Now what is the problem there?
00:06:24.61\00:06:26.72
Let me advise you of how
the bank system actually works.
00:06:26.75\00:06:30.82
When you go to a bank teller,
you provide them that check.
00:06:30.85\00:06:35.36
It's a document,
00:06:35.39\00:06:37.33
a document that
carries cash along with it.
00:06:37.36\00:06:40.50
Meaning that there
has to be some funds
00:06:40.53\00:06:43.43
at the bank that
it's been given from.
00:06:43.47\00:06:47.14
In many situations,
00:06:47.17\00:06:48.84
these frauds mean
that these tellers
00:06:48.87\00:06:51.97
at the banks
should be able to pick up
00:06:52.01\00:06:54.51
if a check is not accurate.
00:06:54.54\00:06:58.35
But these new
checks that are coming out,
00:06:58.38\00:07:01.08
look so much like the real thing
00:07:01.12\00:07:02.92
that in many situations,
they get beyond the teller.
00:07:02.95\00:07:06.12
And that's when we get
into the danger situation
00:07:06.15\00:07:07.99
because you now
have cash to check.
00:07:08.02\00:07:10.06
The bank in and out of itself
00:07:10.09\00:07:11.93
is mandated by law
to give you a portion
00:07:11.96\00:07:14.06
of that check back.
00:07:14.10\00:07:15.43
They don't
necessarily clear the full check
00:07:15.46\00:07:17.77
but you have access to
certain amount of funds.
00:07:17.80\00:07:20.84
What we have now is
an interesting situation
00:07:20.87\00:07:22.57
because you have
deposited a check,
00:07:22.60\00:07:25.04
possibly a fraudulent check.
00:07:25.07\00:07:26.57
They've given you
access to some of those funds,
00:07:26.61\00:07:28.94
the bank has not caught
the situation or scenario
00:07:28.98\00:07:32.21
and then you go now and
start spending the money
00:07:32.25\00:07:35.35
that you had in the bank.
00:07:35.38\00:07:36.95
And as a matter of fact,
00:07:36.99\00:07:38.32
you actually start
writing those checks
00:07:38.35\00:07:40.76
that they've asked
you to send over to them
00:07:40.79\00:07:43.22
or what in some cases they do,
00:07:43.26\00:07:45.06
they'd ask you to
actually take the cash
00:07:45.09\00:07:47.20
out of your bank account
00:07:47.23\00:07:48.63
and go to a Western
Union and send the money.
00:07:48.66\00:07:51.17
Now there's many warning signs
that are going on right now,
00:07:51.20\00:07:53.70
should be going
off in your mind.
00:07:53.74\00:07:55.20
Western Union, when you
send some thing to somebody
00:07:55.24\00:07:57.61
that you've never met,
that's very, very dangerous.
00:07:57.64\00:08:01.38
Number two, Western
Union, when the money is gone,
00:08:01.41\00:08:04.71
it's gone and once the
individuals pick it up,
00:08:04.75\00:08:08.82
there is no way you
can get access to it back.
00:08:08.85\00:08:10.95
So the care that you
need to take in substantiating
00:08:10.99\00:08:13.69
that that check is good,
00:08:13.72\00:08:17.49
is something that
is difficult to do
00:08:17.53\00:08:20.90
if you don't know the
person sending you the check.
00:08:20.93\00:08:22.76
So, if you receive
the check in the mail,
00:08:22.80\00:08:24.40
and you don't
look, know the person
00:08:24.43\00:08:25.77
that sent you the check,
00:08:25.80\00:08:27.24
that should also be
some type of warning sign
00:08:27.27\00:08:30.01
and you should
take some due diligence
00:08:30.04\00:08:31.77
in checking on that.
00:08:31.81\00:08:33.14
Your, that check
that you have deposited
00:08:33.17\00:08:35.54
goes through bank
00:08:35.58\00:08:36.91
and that bank then sends it off
00:08:36.95\00:08:38.28
to a regional
clearing house for the bank.
00:08:38.31\00:08:41.38
That regional clearing
house works on the check.
00:08:41.42\00:08:43.55
It takes, that puts the
funds into your bank account
00:08:43.59\00:08:46.25
and they take that check
and wire it to the other bank,
00:08:46.29\00:08:50.76
the sender's
bank's clearing house.
00:08:50.79\00:08:53.80
If that clearing
house doesn't exist,
00:08:53.83\00:08:55.63
then the bank goes elsewhere
and it eventually ends up
00:08:55.66\00:08:59.43
back in the hands
of another bank teller,
00:08:59.47\00:09:02.94
local teller that basically
says this check is a fraud
00:09:02.97\00:09:06.61
and then they go
back to your account
00:09:06.64\00:09:09.04
and pull that
funds from your account.
00:09:09.08\00:09:12.05
And then of course,
because it's a fraudulent check
00:09:12.08\00:09:14.72
and the fact that
you've probably used the money
00:09:14.75\00:09:17.75
that has been
deposited to your account.
00:09:17.79\00:09:20.32
Now you are in arrears
00:09:20.36\00:09:21.69
for the full
amount of the check,
00:09:21.72\00:09:23.06
plus whatever you sent over
00:09:23.09\00:09:24.89
to that individual
asking for the funds.
00:09:24.93\00:09:27.00
These are typical
type of scams that happen
00:09:27.03\00:09:29.76
on an ongoing basis.
00:09:29.80\00:09:31.13
And did you know the time frame
that it takes for that check
00:09:31.17\00:09:36.14
to go through the initial system
00:09:36.17\00:09:37.77
and through the clearing house
00:09:37.81\00:09:39.14
is about two to
two and half weeks.
00:09:39.17\00:09:41.68
If you know the system
00:09:41.71\00:09:44.25
and you don't know
the sender of the check,
00:09:44.28\00:09:47.32
you have to think twice
00:09:47.35\00:09:48.78
about the fraud that could
happen to your specific account.
00:09:48.82\00:09:53.52
You are held to a
higher level of understanding
00:09:53.56\00:09:55.89
because many people aren't aware
00:09:55.92\00:09:57.99
of how these things
can impact their credit,
00:09:58.03\00:10:00.60
can impact their
ability to open up
00:10:00.63\00:10:02.80
of the checking account
00:10:02.83\00:10:04.17
and all it takes is
just one specific situation
00:10:04.20\00:10:07.90
that you aren't quite aware of
00:10:07.94\00:10:10.11
and fraud happens all the time.
00:10:10.14\00:10:14.48
The individual that have
been sending this money out
00:10:14.51\00:10:17.28
because he was told that he
was getting about a 250,000 plus
00:10:17.31\00:10:22.32
lottery win.
00:10:22.35\00:10:23.69
He had sent out in the tune
of almost 10 to 15,000 dollars
00:10:23.72\00:10:27.29
before his family members,
caught the situation and asked
00:10:27.32\00:10:30.79
and held the
grandfather accountable
00:10:30.83\00:10:32.59
and said, "Hey,
what are you doing?
00:10:32.63\00:10:34.93
Why are you sending this money,
who are you sending it to?
00:10:34.96\00:10:38.07
One of the things
we do in our lectures
00:10:38.10\00:10:40.60
that we provide
00:10:40.64\00:10:41.97
to many different
organizations is this.
00:10:42.00\00:10:43.84
We talk about financial literacy
00:10:43.87\00:10:46.64
as the critical think on money.
00:10:46.68\00:10:50.08
Every element of your
life, the time that you wake up
00:10:50.11\00:10:52.41
to the time that you go to sleep
00:10:52.45\00:10:53.78
is time that is allotted to you
00:10:53.82\00:10:55.75
either making
money or wasting time.
00:10:55.78\00:10:58.35
Time is money.
00:10:58.39\00:11:00.39
And the care that
you take in understanding
00:11:00.42\00:11:03.96
how you use your
time is critical.
00:11:03.99\00:11:06.16
It is critical
that you understand
00:11:06.19\00:11:07.93
the different
schemes that are out there,
00:11:07.96\00:11:10.13
the fact that you are
a targeted demographic
00:11:10.17\00:11:12.50
and knowing when something
is too good to be true,
00:11:12.53\00:11:16.10
it typically is
too good to be true.
00:11:16.14\00:11:19.87
And those are the kind of things
00:11:19.91\00:11:21.48
we need to begin thinking about
as we talk about these things
00:11:21.51\00:11:25.51
called scams and fraud.
00:11:25.55\00:11:27.52
There's a gentleman that
I'd like to introduce to.
00:11:27.55\00:11:29.18
His name is Mr.
Joshua Hernandez.
00:11:29.22\00:11:31.22
We have become good friends
as he is a financial planner
00:11:31.25\00:11:34.72
in the Orange
County area of California.
00:11:34.76\00:11:37.73
We had a chance to talk
about this specific issue.
00:11:37.76\00:11:40.16
He's not necessarily
an expert on that area
00:11:40.20\00:11:43.06
but it was good to
have a conversation with him
00:11:43.10\00:11:45.37
as he explained,
as we had a talk,
00:11:45.40\00:11:47.67
and he explained
some of the things
00:11:47.70\00:11:49.20
that you should be aware of
00:11:49.24\00:11:50.81
as we look at
the issue of scams.
00:11:50.84\00:11:54.34
Here is some of
what we talked about
00:11:54.38\00:11:57.45
in this initial
segment of our meeting.
00:11:57.48\00:12:00.52
Scams.
00:12:02.02\00:12:03.35
They are relevant,
they are part of our lives,
00:12:03.39\00:12:05.39
they are things that impact
our lives every single day.
00:12:05.42\00:12:08.52
And we're talking
about the critical think.
00:12:08.56\00:12:09.99
How do you answer the question
when someone comes to you
00:12:10.03\00:12:12.69
and say, I have
this great offer.
00:12:12.73\00:12:15.06
And you know what, Joshua,
I think what's interesting
00:12:15.10\00:12:17.53
is several of the
clients that I meet with
00:12:17.57\00:12:20.17
and talk about this
critical think on money
00:12:20.20\00:12:22.30
have to come to me
with example letters
00:12:22.34\00:12:24.01
that they have
received in their email
00:12:24.04\00:12:25.74
about hey, I am a
person from Nigeria
00:12:25.77\00:12:28.64
and I have 14.5 million dollars
00:12:28.68\00:12:30.71
that I need to put
into a specific bank account
00:12:30.75\00:12:33.92
and I'll be happy to
give you 13 million of that
00:12:33.95\00:12:37.25
to take care of
this transaction for me.
00:12:37.29\00:12:39.85
Now, you know, I'm
not here to tell you
00:12:39.89\00:12:42.86
what's right or
wrong, a scam, gifting,
00:12:42.89\00:12:45.43
this and that and the other.
00:12:45.46\00:12:46.86
I think it's probably more
appropriate first to give us--
00:12:46.90\00:12:49.86
give them some signs to look for
00:12:49.90\00:12:52.53
and things that
they should be aware of
00:12:52.57\00:12:54.57
because everyone wants access
to people's money, correct?
00:12:54.60\00:12:58.37
Yes, they do.
00:12:58.41\00:12:59.74
And have you seen
some of these things go on?
00:12:59.77\00:13:03.55
Have you had access to those
to some of your clients or?
00:13:03.58\00:13:07.78
Yeah, you know, over the years,
you know, I've had clients
00:13:07.82\00:13:10.82
that, you know, talk
about their investments,
00:13:10.85\00:13:12.35
how they had to take some
money out of their investment
00:13:12.39\00:13:16.39
to their saving's
programs to fix problems
00:13:16.42\00:13:18.63
that have happened
because of fraud and scams
00:13:18.66\00:13:20.46
and things like that.
00:13:20.50\00:13:22.13
Boy, if I were to have donated
00:13:22.16\00:13:24.87
or help someone
in another country
00:13:24.90\00:13:26.94
because they needed my
help that I didn't know,
00:13:26.97\00:13:30.34
I'll be a millionaire if
all those things were true.
00:13:30.37\00:13:33.01
Chances are, if
I helped everyone,
00:13:33.04\00:13:35.24
I'd have no money
in my bank account
00:13:35.28\00:13:36.61
because they are all scams,
usually they are all scams.
00:13:36.64\00:13:39.38
True.
00:13:39.41\00:13:40.75
It's very interesting as
you look at imp of scams.
00:13:44.72\00:13:47.76
They are a dime a dozen.
00:13:47.79\00:13:49.22
They are everywhere
and they know who you are,
00:13:49.26\00:13:52.83
they know that you are a target
00:13:52.86\00:13:54.56
because there's a
lot of information
00:13:54.60\00:13:57.00
about you that's out there.
00:13:57.03\00:13:58.53
Let's talk a little bit
about some of these scams
00:13:58.57\00:14:01.70
that are out there.
00:14:01.74\00:14:03.07
These scams come
from credible resources
00:14:03.10\00:14:06.68
but you know
there's problems with it
00:14:06.71\00:14:08.88
when you, they are
asking you to send money
00:14:08.91\00:14:11.11
through the Western Union,
00:14:11.15\00:14:12.48
when they are asking
for account information,
00:14:12.51\00:14:14.65
when they are
asking you to send money
00:14:14.68\00:14:16.69
to an individual
that you don't know.
00:14:16.72\00:14:18.45
I had talked to someone
at, I believe it was MoneyGram
00:14:18.49\00:14:21.12
and asked them
about the same situation.
00:14:21.16\00:14:22.96
I said, what is it that
you have in your profile
00:14:22.99\00:14:25.69
to help people to
protect themselves
00:14:25.73\00:14:27.23
against these type of scams
00:14:27.26\00:14:28.60
and they say, a
couple of things.
00:14:28.63\00:14:30.47
Don't send to
somebody you don't know.
00:14:30.50\00:14:34.90
If you don't
know the individual,
00:14:34.94\00:14:36.40
you've never met the individual,
00:14:36.44\00:14:37.77
there is no credibility
behind the individual,
00:14:37.81\00:14:39.67
this individual
doesn't know your bank,
00:14:39.71\00:14:41.58
that doesn't know who you are
00:14:41.61\00:14:43.04
and they come to you
saying, you won a lottery.
00:14:43.08\00:14:45.61
First question you ask,
00:14:45.65\00:14:46.98
which is what we
tell people well,
00:14:47.02\00:14:49.05
in this critical
think on money is,
00:14:49.08\00:14:51.45
ask that one critical question.
00:14:51.49\00:14:56.12
Ask the question of
when did I enter a lottery,
00:14:56.16\00:14:59.66
what lottery did I enter,
00:14:59.69\00:15:01.16
when was it that I
entered the lottery.
00:15:01.20\00:15:02.96
You ask those three
question in rapid succession
00:15:03.00\00:15:05.70
and they can't answer it,
you'll know something is up
00:15:05.73\00:15:08.67
and they are
asking for something
00:15:08.70\00:15:10.51
that they are just in interested
00:15:10.54\00:15:14.48
in getting information on you
00:15:14.51\00:15:16.34
and then getting
access to your funds.
00:15:16.38\00:15:18.38
Remember, the
information is out there.
00:15:18.41\00:15:20.58
The moment you go into a store
and you sign a warranty card,
00:15:20.62\00:15:23.95
it's information
that goes into a database,
00:15:23.99\00:15:25.92
depending on what you
put on that warranty card
00:15:25.95\00:15:29.26
is information
that gets into a system
00:15:29.29\00:15:32.13
that's sold to other parties.
00:15:32.16\00:15:34.16
It's a money making scheme
that gives other organization
00:15:34.20\00:15:38.97
access to details
about you and your life.
00:15:39.00\00:15:41.77
It can get actually dangerous.
00:15:41.80\00:15:43.54
One young lady was told,
actually got her warranty card
00:15:43.57\00:15:47.94
and she entered all
the possible information
00:15:47.98\00:15:50.68
on that card.
00:15:50.71\00:15:52.85
It was asking information
about, is she married,
00:15:52.88\00:15:55.08
is she single,
she have children,
00:15:55.12\00:15:57.15
what are her
hobbies, what she like to do,
00:15:57.19\00:15:59.35
where does she go on vacation.
00:15:59.39\00:16:01.12
Not just the
typical, here's my name,
00:16:01.16\00:16:03.32
here's my phone
number and here's my address
00:16:03.36\00:16:07.40
but other details about her life
00:16:07.43\00:16:09.33
that she wasn't
aware of and she got
00:16:09.36\00:16:11.17
a very interesting
letter from an individual
00:16:11.20\00:16:15.37
who's incarcerated at
the one of the area prisons.
00:16:15.40\00:16:19.14
Very detailed letter
00:16:19.17\00:16:21.18
because he seemed to
have information on her
00:16:21.21\00:16:26.55
that was only made available
00:16:26.58\00:16:29.05
through what she'd
indicated on her warranty card.
00:16:29.08\00:16:33.15
She didn't realize
that the prison system
00:16:33.19\00:16:36.22
was using some of the prisoners
00:16:36.26\00:16:38.73
to go through the warranty cards
00:16:38.76\00:16:42.10
on that specific individual
00:16:42.13\00:16:44.53
and she now had revealed
00:16:44.57\00:16:47.90
so much of her
personal life with an individual
00:16:47.94\00:16:51.31
that really didn't
need that information
00:16:51.34\00:16:53.14
and she had to go
through a lot of work
00:16:53.17\00:16:55.38
to unravel some
of the information
00:16:55.41\00:16:57.05
that was out there to find out
00:16:57.08\00:16:58.41
who it was and how
she could protect herself
00:16:58.45\00:17:00.82
because now,
hey, that individual
00:17:00.85\00:17:03.05
not only has her
private information,
00:17:03.08\00:17:05.49
knows her thinking patterns
00:17:05.52\00:17:08.26
and where she
goes and what she does
00:17:08.29\00:17:09.76
but also has her
address and her phone number
00:17:09.79\00:17:12.69
and her email information.
00:17:12.73\00:17:15.83
And then that information
00:17:15.86\00:17:17.33
gets into a whole other system
00:17:17.37\00:17:19.83
that provides people that detail
00:17:19.87\00:17:23.37
that they need to say,
00:17:23.41\00:17:24.94
this is a good target for
whatever scam that I have.
00:17:24.97\00:17:28.38
And they do it in
the most innovative ways.
00:17:28.41\00:17:31.25
Have you received email
in your inbox from someone
00:17:31.28\00:17:34.95
in a foreign
country that's asking,
00:17:34.98\00:17:36.95
telling you that they
have 15 million dollars
00:17:36.99\00:17:41.09
and they would be
willing to give you
00:17:41.12\00:17:43.36
a large portion of
it if you would pay
00:17:43.39\00:17:46.06
for the transfer
into your account?
00:17:46.09\00:17:48.13
Watch that, watch
that very carefully.
00:17:48.16\00:17:50.93
Any type of
person that contacts you
00:17:50.97\00:17:54.84
and asks you to send money
00:17:54.87\00:17:57.37
to gain access to funds,
00:17:57.41\00:17:58.97
is something you
should watch very carefully.
00:17:59.01\00:18:01.54
And there are some
other tools and mechanisms
00:18:01.58\00:18:03.85
that you should learn about
00:18:03.88\00:18:06.41
that will help
prevent this type of behavior
00:18:06.45\00:18:08.72
in the near future.
00:18:08.75\00:18:10.09
But before we move any further,
00:18:10.12\00:18:11.45
I'd like to go back
to Mr. Joshua Hernandez
00:18:11.49\00:18:14.66
and the conversation continues
00:18:14.69\00:18:16.49
as we talk about how
we are able to recognize
00:18:16.52\00:18:19.86
fraudulent behavior
such as fraudulent checks
00:18:19.89\00:18:22.46
and here is our conversation.
00:18:22.50\00:18:26.30
One of the things that
people should be aware of
00:18:26.33\00:18:28.14
is how your bank system works,
00:18:28.17\00:18:30.44
what happens with
the check that comes in,
00:18:30.47\00:18:32.54
you should go
and talk to your bank
00:18:32.57\00:18:33.98
and find out
how this thing works
00:18:34.01\00:18:36.21
because you know,
when you cash a check,
00:18:36.24\00:18:40.02
they as you know, the
laws associated with banks,
00:18:40.05\00:18:43.35
they have to give you
00:18:43.39\00:18:44.72
at least a portion of that check
00:18:44.75\00:18:46.09
that you've
deposited to your account.
00:18:46.12\00:18:47.46
So now it's
incumbent upon the bank
00:18:47.49\00:18:48.82
to be aware of
any fraudulent checks
00:18:48.86\00:18:50.69
that are out there.
00:18:50.73\00:18:52.06
And many of the tellers
may not be able to catch
00:18:52.09\00:18:53.90
some of this really good
works of fraud with checks.
00:18:53.93\00:18:57.13
And one of the items
that we are dealing with,
00:18:57.17\00:18:59.53
I've talked to
one client who said,
00:18:59.57\00:19:01.94
I received a check.
00:19:01.97\00:19:04.27
I won a lottery,
well, my first question was,
00:19:04.31\00:19:06.88
"Did you enter a lottery?"
00:19:06.91\00:19:08.24
"I can't remember
entering that lottery."
00:19:08.28\00:19:10.35
And I took the check to the bank
00:19:10.38\00:19:12.11
and they cashed the check.
00:19:12.15\00:19:14.48
Now what would be your
advise from a perspective
00:19:14.52\00:19:18.92
on how you'll advise
somebody from a standpoint of
00:19:18.95\00:19:22.02
if something is
too good to be true,
00:19:22.06\00:19:23.93
is it typically
too good to be true?
00:19:23.96\00:19:25.76
You took the words right
out of my mouth, Cordell.
00:19:25.79\00:19:28.06
If it's too good to
be true, usually it is
00:19:28.10\00:19:31.20
and then once
that crossed your mind,
00:19:31.23\00:19:33.00
then you research.
00:19:33.03\00:19:34.37
Who is this person?
Where is it coming from?
00:19:34.40\00:19:37.14
You know, how is it,
00:19:37.17\00:19:39.24
are there programs
out there like that.
00:19:39.27\00:19:40.94
You know, do some research
on, is that true, is that real.
00:19:40.98\00:19:44.41
So who knows, maybe
there is a possibility
00:19:44.45\00:19:46.92
of some thing like
that could be out there.
00:19:46.95\00:19:48.58
You know there is grant money.
00:19:48.62\00:19:49.95
Grant money is
available, somewhat free money
00:19:49.98\00:19:52.52
as long as you ask for it.
00:19:52.55\00:19:54.32
If you fit a certain category
and you meet the criteria,
00:19:54.36\00:19:57.23
and so that's kind
of how I think about
00:19:57.26\00:19:58.73
those things but you
want to be very careful.
00:19:58.76\00:20:00.83
I do know, you know, personally
I've been affected by,
00:20:00.86\00:20:04.97
you know, maybe
that it tend to be
00:20:05.00\00:20:07.10
affected by, you
know, scam artists.
00:20:07.14\00:20:08.84
You know, my one day
my account was blocked.
00:20:08.87\00:20:12.41
I couldn't use my
debit card anymore.
00:20:12.44\00:20:14.78
And I called my bank. I
said, well, what happened.
00:20:14.81\00:20:16.54
They said, you have
no money in your account.
00:20:16.58\00:20:18.41
And I said,
well, what do you mean?
00:20:18.45\00:20:20.18
It says, yeah,
well, you have money
00:20:20.22\00:20:23.08
but it's frozen.
00:20:23.12\00:20:24.55
And as I was in here
in Los Angeles County
00:20:24.59\00:20:27.29
and the day before,
just the night before,
00:20:27.32\00:20:31.56
you know, there
was a big purchase
00:20:31.59\00:20:33.06
of $500 in Palm Springs
using that same account.
00:20:33.09\00:20:36.53
So one of the things
that I do see happening
00:20:36.56\00:20:39.20
that's really
good is a lot of banks
00:20:39.23\00:20:40.57
are noticing these things
00:20:40.60\00:20:41.94
and they see your
trends of purchases,
00:20:41.97\00:20:43.87
where, how much, the
average dollar amounts
00:20:43.91\00:20:46.68
and if they see anything off,
00:20:46.71\00:20:48.11
they are
actually having indicators
00:20:48.14\00:20:49.74
that are you know,
00:20:49.78\00:20:51.11
kind of as a red flag
that tell them to stop.
00:20:51.15\00:20:53.31
So they froze my account.
00:20:53.35\00:20:54.75
That was not me in Palm
Springs having a good time.
00:20:54.78\00:20:56.75
I wish it was me and make
some fun purchases out there.
00:20:56.79\00:20:59.45
But it wasn't.
00:20:59.49\00:21:00.82
So you know,
they replaced my card,
00:21:00.86\00:21:02.26
they refunded my money
and it was pretty seamless.
00:21:02.29\00:21:05.89
It worked out
pretty good for me.
00:21:05.93\00:21:07.86
Just the other night,
there was another purchase
00:21:07.90\00:21:09.60
and there was a
text message on my phone.
00:21:09.63\00:21:12.87
"Did you make this purchase?"
00:21:12.90\00:21:14.70
And I had in fact,
made this purchase.
00:21:14.74\00:21:17.47
So they are doing things
which I like is helping us.
00:21:17.51\00:21:19.87
It's really interesting
out there and it's really
00:21:24.38\00:21:26.51
a hazardous
world we can get into
00:21:26.55\00:21:27.92
if you are just not
prepared in what to do.
00:21:27.95\00:21:31.29
And you heard some of
the comments that were made.
00:21:31.32\00:21:34.29
Technology is actually enhancing
00:21:34.32\00:21:36.42
some of our ability
to protect ourselves
00:21:36.46\00:21:38.56
but technology is
also, and opening up
00:21:38.59\00:21:41.03
so many new
venues for individuals
00:21:41.06\00:21:43.03
to get to our data.
00:21:43.06\00:21:46.67
So, as we talk about
what we can do to prevent
00:21:46.70\00:21:50.21
some of this behavior
on our relative information
00:21:50.24\00:21:54.94
that we have is we need to start
00:21:54.98\00:21:56.85
taking more
proactive approaches.
00:21:56.88\00:21:58.35
One of the things
that fraudsters will do
00:21:58.38\00:22:00.28
is they look through mailboxes.
00:22:00.32\00:22:03.79
What I advise people to
do is you get a lot of these
00:22:03.82\00:22:06.35
pre-approvals on credit
cards coming into your inbox.
00:22:06.39\00:22:09.32
If you go to opt out
prescreen.org I believe it is,
00:22:09.36\00:22:13.70
you will have an
opportunity to say,
00:22:13.73\00:22:15.73
hey, I don't want
any more of these,
00:22:15.76\00:22:18.73
these offers coming to
my inbox or my mailbox.
00:22:18.77\00:22:21.60
A lot of what
people are doing now
00:22:21.64\00:22:22.97
is they are
trying to get mailboxes
00:22:23.00\00:22:24.91
that actually lock
in our sub development
00:22:24.94\00:22:28.58
that we live, we have mailboxes
that have locks on them
00:22:28.61\00:22:31.75
that hopefully prevent people
from trying to get in there
00:22:31.78\00:22:34.12
and take those things out.
00:22:34.15\00:22:35.48
So, we are having to
stay, try to stay ahead of those
00:22:35.52\00:22:38.49
that are trying to
do whatever they can
00:22:38.52\00:22:40.99
to take our information.
00:22:41.02\00:22:43.12
The obvious is true. Get
serious. Don't get scared.
00:22:43.16\00:22:45.79
Try to figure out
what you're gonna do
00:22:45.83\00:22:47.16
and I just recently heard,
hey, if you're going on a trip,
00:22:47.20\00:22:50.10
tell your credit card agency
that you are going on a trip.
00:22:50.13\00:22:52.87
It would be a good idea
00:22:52.90\00:22:54.24
because now they see
a purchase out in Tahiti
00:22:54.27\00:22:57.91
somewhere, they know that
00:22:57.94\00:22:59.27
oh, yeah, he did tell
us he's gonna be there.
00:22:59.31\00:23:01.58
But one of the nice things
is, it's always a trigger.
00:23:01.61\00:23:04.41
If they see things on my behalf
00:23:04.45\00:23:06.41
that isn't supposed to
happen, they give me a call.
00:23:06.45\00:23:09.12
Hey, did you do
this, did you buy this
00:23:09.15\00:23:11.65
because we saw this purchase
00:23:11.69\00:23:13.09
and you are not
typically in this area.
00:23:13.12\00:23:15.46
It does right back to the idea
that our credit card companies
00:23:15.49\00:23:20.23
are watching our
behavior patterns.
00:23:20.26\00:23:22.86
Technology is a
great thing but it's giving
00:23:22.90\00:23:25.77
a lot of our information
and our behavior patterns
00:23:25.80\00:23:27.90
up to those card companies.
00:23:27.94\00:23:30.11
Because did you know that
as they track that behavior,
00:23:30.14\00:23:32.51
they know okay,
Mr. Thomas takes,
00:23:32.54\00:23:34.48
drive to work, he
drives about 15.5 minutes.
00:23:34.51\00:23:37.78
So we know the range and
patterns of his movements.
00:23:37.81\00:23:40.82
He will typically
but this best buy.
00:23:40.85\00:23:43.15
He will
typically buy his groceries
00:23:43.18\00:23:45.29
at this specific organization.
00:23:45.32\00:23:48.26
He will typically do a specific,
00:23:48.29\00:23:50.63
he has a specific
pattern of how he does things
00:23:50.66\00:23:53.29
and if he has changed that
pattern, it drives a trigger.
00:23:53.33\00:23:57.00
You know that
many of the new jobs
00:23:57.03\00:23:58.70
that are out there, the
new wave of technology jobs
00:23:58.73\00:24:02.54
or those that can
be great programmers
00:24:02.57\00:24:04.84
that can
provide real information
00:24:04.87\00:24:07.18
to organizations
about the patterns
00:24:07.21\00:24:09.54
that we have in our
lives and it will trigger
00:24:09.58\00:24:12.25
some type of notice
to that organization
00:24:12.28\00:24:14.98
and you can
actually download alerts
00:24:15.02\00:24:18.29
to your smart phone
that can give you an idea
00:24:18.32\00:24:20.42
of something that just happened.
00:24:20.46\00:24:21.92
In fact, as simple
as information of you
00:24:21.96\00:24:25.09
that goes out to the internet
00:24:25.13\00:24:26.59
on specific
internet organization
00:24:26.63\00:24:30.77
that based companies,
00:24:30.80\00:24:33.20
it can, if your name
goes out in that venue,
00:24:33.23\00:24:37.11
it will trigger an
alert to you saying
00:24:37.14\00:24:38.91
hey, your information has
been sent out via the internet,
00:24:38.94\00:24:44.61
via the world wide web
00:24:44.65\00:24:45.98
and it can make you aware
00:24:46.01\00:24:47.42
of information that's out there.
00:24:47.45\00:24:49.12
There are
websites that can help you
00:24:49.15\00:24:51.35
watch your credibility,
your character online
00:24:51.39\00:24:55.62
and help remove
some of that information
00:24:55.66\00:24:57.56
and there are other
steps that you can take
00:24:57.59\00:24:59.56
relative to what is out there
00:24:59.59\00:25:02.56
to contain some
of that information.
00:25:02.60\00:25:05.63
But the one thing I will
say is this, on the internet,
00:25:05.67\00:25:09.64
on any type of social network,
00:25:09.67\00:25:12.87
when information
goes out, it is gone.
00:25:12.91\00:25:16.38
There is no way
to bring it back.
00:25:16.41\00:25:18.88
And there needs to be great care
00:25:18.91\00:25:20.38
in taking care of that
information that you have.
00:25:20.42\00:25:24.62
One of the other
things that you should do
00:25:24.65\00:25:27.72
is lock down your information.
00:25:27.76\00:25:29.46
Lock it down.
00:25:29.49\00:25:30.83
If you have a smart
phone, put a password
00:25:30.86\00:25:34.20
so that if someone finds
it somewhere or you lose it,
00:25:34.23\00:25:37.17
it's harder for them to get into
00:25:37.20\00:25:39.60
your, your smart phone device.
00:25:39.63\00:25:43.94
Number two, listen, if
you have a lot of information
00:25:43.97\00:25:47.68
on your smart phone,
you know what happens
00:25:47.71\00:25:50.51
when you back
up your smart phone
00:25:50.55\00:25:52.01
or you sync it, it goes
00:25:52.05\00:25:53.72
to some kind of
storage device in the sky.
00:25:53.75\00:25:56.32
I'm very serious.
00:25:56.35\00:25:57.89
Because of such a space capacity
00:25:57.92\00:26:00.16
of the
information that's been held
00:26:00.19\00:26:01.82
on all of us are in the globe,
00:26:01.86\00:26:03.99
we need other mechanisms
for containing this information.
00:26:04.03\00:26:08.10
So, we have
storage devices which have,
00:26:08.13\00:26:10.87
it's in a virtual space
and not in a tangible space
00:26:10.90\00:26:15.37
where they save your pictures
00:26:15.40\00:26:17.94
and your files
and your documents,
00:26:17.97\00:26:21.14
encrypted spaces
that you, they tell you
00:26:21.18\00:26:25.08
that nobody can
get access to it.
00:26:25.11\00:26:27.35
But how many times do
you hear of organizations
00:26:27.38\00:26:31.49
that have been hacked into
00:26:31.52\00:26:33.15
and a lot of information
has been gained access to.
00:26:33.19\00:26:37.29
We have had that same
thing happen in our life
00:26:37.33\00:26:40.56
where we found that
the health insurance agency
00:26:40.60\00:26:43.80
that held our
son's health information
00:26:43.83\00:26:46.90
was hacked into
and we got a letter,
00:26:46.94\00:26:50.07
several weeks almost a
couple of months later,
00:26:50.11\00:26:52.61
that oh, by the way,
this happened, don't worry.
00:26:52.64\00:26:55.54
We're giving you this offers
so you can freeze the account
00:26:55.58\00:26:58.18
if anything happens
on your son's behalf,
00:26:58.21\00:27:01.48
which is a other
big area of concern
00:27:01.52\00:27:04.82
because many of these fraudsters
00:27:04.85\00:27:06.79
are looking for information
00:27:06.82\00:27:08.49
on children social
security information
00:27:08.52\00:27:10.93
and many people
are now becoming aware
00:27:10.96\00:27:13.70
of the children
having bad credit
00:27:13.73\00:27:18.10
before they are even
old enough to have credit
00:27:18.13\00:27:20.84
because many of
these databases are stolen,
00:27:20.87\00:27:24.91
hacked into and
sold around the globe
00:27:24.94\00:27:27.84
to market that's
willing to purchase them
00:27:27.88\00:27:30.35
and use them to
acquire other goods.
00:27:30.38\00:27:33.95
This is a big, big issue
as we take a look at fraud,
00:27:33.98\00:27:37.79
as we take a
look at identity theft
00:27:37.82\00:27:39.69
and we'll look at the technology
00:27:39.72\00:27:42.09
that's available to us in
how we use that information.
00:27:42.12\00:27:47.40
It's critical that
we take a step back
00:27:47.43\00:27:50.33
and start to think about
00:27:50.37\00:27:51.70
what is it
that's important to me,
00:27:51.73\00:27:54.00
what type of
information do I need,
00:27:54.04\00:27:56.77
how do I utilize the
technology that I have
00:27:56.81\00:27:59.77
and most importantly of all,
00:27:59.81\00:28:02.34
is how do I
respond to those offers
00:28:02.38\00:28:04.75
that are coming into my mailbox,
00:28:04.78\00:28:07.28
physical mailbox
or virtual mailbox
00:28:07.32\00:28:09.45
because all of the information,
00:28:09.48\00:28:11.55
you have to ask
that critical question,
00:28:11.59\00:28:13.99
this critical think on
money is very, very important
00:28:14.02\00:28:17.09
for each one of us
00:28:17.13\00:28:18.46
because you as a demographic
are a part of a specific group
00:28:18.49\00:28:22.33
and that group is
being targeted by individuals
00:28:22.36\00:28:25.73
who have nothing better to do
00:28:25.77\00:28:27.24
than to take your money.
00:28:27.27\00:28:28.67
It is your money.
00:28:28.70\00:28:30.04
You worked hard for it.
00:28:30.07\00:28:31.41
Utilize it in a strategic
ways that are necessary
00:28:31.44\00:28:34.14
so that you can
develop a program
00:28:34.18\00:28:36.95
for saving your money,
00:28:36.98\00:28:38.31
to develop a program
for investing your money,
00:28:38.35\00:28:40.95
to develop a program that
will enhance your happiness
00:28:40.98\00:28:45.09
by being able
to give and support
00:28:45.12\00:28:48.29
non profit or as
ministry such as 3ABN
00:28:48.32\00:28:51.69
in supporting the
gift of the gospel.
00:28:51.73\00:28:55.20
That is what I
have for you today.
00:28:55.23\00:28:57.07
Please take care
and Take it to the Bank.
00:28:57.10\00:29:00.44