On Take It to the Bank,
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you'll find ways
to get out of debt...
00:00:02.73\00:00:06.00
solve your credit card problems,
00:00:09.70\00:00:14.74
how to make and
stick with the budget,
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simple ways to save...
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buying or selling a home
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and many more financial matters
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on Take It to the Bank.
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Hi, my name is Cordell Thomas,
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and welcome to
Take It to the Bank.
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Today, we are gonna
talk about our credit,
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part two, consumer privacy,
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and I have an interesting story,
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I wanna talk to you about.
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A young lady I read about
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had an interesting
interaction with a company,
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an online company that
was willing to give her
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specific coupons for
discounts on her groceries,
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but they were asking her
for specific information,
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and she felt the
requirement of giving them,
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obliged to give
them the information
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they were asking about her,
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and it became
very, very, detailed in,
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in the questions they asked.
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For example,
"Where do you live?"
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Oh, that's general
type of information
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but they asked
them, "How old are you?"
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And then, of course,
they're asking about her
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ethnicity or background
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whether she was
a female or male,
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those types of things.
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And that went into more detail,
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"What do you like
to do in the evening?
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Where do you like
to go out and eat?"
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They asked about how much
she made on a yearly basis?
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What magazines
she liked to read?
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Many different things
about her personal life,
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and she just typed
the information in,
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and she gave them the
information because why?
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The end result was
getting the coupons.
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Okay, so she sent
the information in,
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and she had problems
actually getting the coupons.
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I don't know if they actually
in the story wrote about
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that she
actually got the coupons
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but that was the intent.
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But what was
striking about the story
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was the fact
that her information,
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once she was typing it in
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there are many different issues,
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you need to know
about your own privacy
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and the information
that is out there about you.
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The moment you
hit the return key
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or the go key or the submit key
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that information is gone.
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And with the
technologies that we have
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they go very, very quickly.
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In fact there are
companies out there
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that the reason they're
asking for this information
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is that they'll
take your information
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and they're gonna sell it.
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It's a money making venture.
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I know working in
the automotive industry,
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I worked in the
marketing department
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and for sales
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and we needed to know as
much as we possibly could
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about you as a consumer.
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The more we know about you,
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the better we're
able to fine tune
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and tailor-make our media,
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our advertising
directly towards you.
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We know where you look
when you go into a store,
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so we put things
right at eye level.
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We put the things that are
most expensive at eye level
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because we gonna pay more
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for that kind of
advertising space.
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But what happened
after that was key
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because she waited
and out of the blue,
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maybe 2 months later,
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she got an explicit
letter from somebody
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that knew all
these details about her.
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She didn't realize
that the small company
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that was giving her the
benefit of these coupons
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was also a company that
didn't have the headcount
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in the company,
in the organization
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to process all of that data
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and didn't
realize that the company
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forwarded
information to a local prison
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where prisoners were
going through the data
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and helping to get it processed.
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The more you know,
the more you realize.
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What I recommend you
do if you buy a computer
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or if you buy a big ticket item.
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I had an emergency
situation and fortunately
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we had budgeted
for but an emergency
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where the water
heater broke down,
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and we had to go and
buy a new water heater.
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In that water heater purchase
there is a registration request
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that they make
of you, to go online
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and to fill this information out
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so that you have
given the data they need
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about not only
of the water heater
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that you've purchased
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but also where you got it
and what the serial number is
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and that type of information.
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I didn't.
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The one thing you have
to realize is most purchases
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and most
acquisitions those things
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that you get from a store
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are pretty much covered
for a certain amount of time,
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whether it be for 30 days
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or if you got a year
warranty on that specific item.
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The warranty card or
the registration card,
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warranty card's a little bit
more detail that they ask for,
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registration is
pretty much typical questions
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that they ask for
in reference the name,
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address, phone
number, email address,
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serial number of the
equipment you purchased,
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the date you
purchased it that type of thing.
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Still it's information
about you that's going out there
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into an environment
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that takes your information
and sells it to somebody else.
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Some instances, big business,
established organizations
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that are corporate
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and are
considered very successful.
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They're okay and you
read the fine details
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of the registration information
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and they'll tell you that
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we promise that your information
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is safe in our
database and we don't resell it.
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Okay, the safety issues another
and I'll address that later on.
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But the key is this,
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when you understand
that in an information age,
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your data is never really safe.
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Many of these
major organizations
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that promise to keep
your information safe
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cannot really do so.
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And then, of course,
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those that ask for all
this detailed information
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are using that
information to resell it.
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It's all a
money making industry.
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Nothing is really
safe and the more you do
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to protect your
information the better you are.
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Therefore, we wanna talk
today about consumer privacy,
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consumer privacy
and what you need to do.
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For example,
what I would recommend
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that you do in reference to
the acquisition of a laptop,
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for example, is
take your receipt,
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staple it to the
registration card,
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and put it in a file.
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You don't need to
share information.
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If you do choose
to share information
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just share your name,
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your phone number and
the registration number
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of what you have
purchased, the serial number.
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Don't give out too much.
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It's not
necessary, and in the case
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that I used for
this water heater,
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I just stapled the receipt
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to the
registration card and filed it.
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If something goes wrong
within allotted time frame,
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I have the receipt that tells me
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I bought it at this time,
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this is the serial number,
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here's where I bought it from,
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and it gives the
date when it was purchased
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so I know it's within
the warranty timeframe,
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and then I can go make the call
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to address any
specific problematic issues
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that I may have
with the water heater.
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But guess what, I
bought it for a while now,
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it hasn't given me
any of the problems,
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and typically if you're going
to see any kind of troubles
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within a piece of equipment
or product that you buy,
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you're going to
pretty much see it early on.
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I have never been one
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to jump in to the
extended warranties
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and pay another $149,
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and we can provide you a
whole new piece of equipment
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and just swap in and out.
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I don't do it
because it's additional funds
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that you have to pay out, umm,
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and I don't think
it's a real necessity,
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but I'm not
telling you how to do it,
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I'm just making some suggestions
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because it all has to
do with your information.
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For a moment I'd
like to take you back
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to a conversation we had earlier
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in reference to the first
part we talked about on credit.
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I have a couple
of quiz questions
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I'd like to ask you,
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and I think it's going
to be pretty interesting
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as we talk through this
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because as we talk about credit
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we're gonna move forward
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and talk about this consumer
privacy that's relevant.
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How many days
does a creditor have
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to acknowledge
your written complaints
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about a billing error?
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Your credit
card, your information.
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Is it 30 days?
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Is it 60 days?
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Is it 90 days? Is it 120 days?
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How long does one have?
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Well, the answer is
actually, A, 30 days.
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The creditor has 30 days
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to acknowledge your
complaint in writing
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within 30 days of receiving it
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unless the problem
has already been resolved
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the creditor must resolve
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that dispute within
at least 2 billing cycles
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or at max 90 days.
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Things you need to know,
so if you have a concern,
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you know who you
need to get in touch with
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and you know that they
have a certain timeframe
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to resolve the billing
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and credit error on your report.
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Question two,
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negative financial information
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excluding a bankruptcy
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can stay on your
credit report for,
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A, two years,
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B, five years,
00:09:05.54\00:09:08.14
C, 7 years
00:09:08.18\00:09:09.81
or D, 10 years.
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The actual
answer is, C, 7 years.
00:09:12.25\00:09:15.98
Accurate negative information
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can stay on your
report for 7 years.
00:09:17.65\00:09:19.72
Bankruptcies
remain on your report
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for approximately 10 years.
00:09:21.59\00:09:23.32
Now it's essential to know this
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because as I mentioned
accurate negative information
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if it's not accurate
00:09:27.46\00:09:29.23
as we're getting
into consumer privacy
00:09:29.26\00:09:31.10
and moving into another area
00:09:31.13\00:09:33.13
about ID theft and fraud things,
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you need to do
to protect yourself
00:09:35.27\00:09:37.37
and if you are caught
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as a victim of consumer fraud,
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you know exactly the three steps
00:09:42.58\00:09:43.91
you need to take immediately
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to handle the issue
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and we'll offer some statistics
from that perspective.
00:09:47.52\00:09:50.62
Privacy that involves the rights
00:09:50.65\00:09:52.82
of an individual in
relation to the information
00:09:52.85\00:09:55.02
about them
circulating around in society,
00:09:55.06\00:09:58.26
it's called,
"Information Privacy."
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Why privacy is
an important issue?
00:10:01.73\00:10:03.80
Now in the information
age there are several reasons,
00:10:03.83\00:10:06.13
computer systems
store large amounts of data,
00:10:06.17\00:10:09.90
a lot of information about us
00:10:09.94\00:10:12.27
and our consumer activities.
00:10:12.31\00:10:13.88
Working in the
automotive environment,
00:10:13.91\00:10:16.14
and helping with market research
00:10:16.18\00:10:18.65
is a key understanding
from my perspective of
00:10:18.68\00:10:21.38
how much information companies
want to know about you.
00:10:21.42\00:10:24.92
They want to know
as much as they can
00:10:24.95\00:10:26.69
to make the right decisions,
00:10:26.72\00:10:28.52
and how they approach you
00:10:28.56\00:10:30.03
for the
acquisition of their products,
00:10:30.06\00:10:32.13
their services, their goods,
00:10:32.16\00:10:33.80
so there's a lot of
data that's out there.
00:10:33.83\00:10:37.00
Public and private organizations
00:10:37.03\00:10:38.70
can share computer files,
00:10:38.73\00:10:40.97
for example, the IRS
can access financial data
00:10:41.00\00:10:45.27
about you from your work
00:10:45.31\00:10:47.58
or from your bank,
excuse me, from your bank.
00:10:47.61\00:10:50.75
Computer data can travel
00:10:50.78\00:10:52.95
and change hands in
seconds, in milliseconds.
00:10:52.98\00:10:57.75
It's important to realize that
00:10:57.79\00:10:59.95
because of these factors
accurate data is paramount,
00:10:59.99\00:11:05.83
accurate data
about you in the systems
00:11:05.86\00:11:09.56
of these
organizations is critical.
00:11:09.60\00:11:12.57
Why is information
privacy such a sensitive issue?
00:11:12.60\00:11:16.34
Why is it?
00:11:16.37\00:11:17.71
Because information
is a valuable resource,
00:11:17.74\00:11:23.31
it's valuable,
people pay for it,
00:11:23.35\00:11:25.31
they need it, they want it
00:11:25.35\00:11:27.25
because they want
you to be a consumer
00:11:27.28\00:11:29.75
and they need to
know they can talk to you.
00:11:29.78\00:11:33.32
The access to
information in our society today
00:11:33.36\00:11:36.39
may have many
benefits to consumers,
00:11:36.42\00:11:39.33
but it also poses
a potential threat
00:11:39.36\00:11:42.63
to all of our privacy
and personal information.
00:11:42.66\00:11:46.47
Now the types of
public information
00:11:46.50\00:11:48.20
I'm gonna read a few of
these for an example purpose.
00:11:48.24\00:11:53.88
Types of public information
00:11:53.91\00:11:55.24
that's out there ready
for anyone to get is like,
00:11:55.28\00:11:57.45
for example, we did
a census back in 2010.
00:11:57.48\00:12:00.22
Demographic
information U.S. Census
00:12:00.25\00:12:02.75
about where you live,
your age, your ethnicity,
00:12:02.78\00:12:06.99
information about
you as an individual,
00:12:07.02\00:12:10.13
telephone
directories, telephone numbers,
00:12:10.16\00:12:13.16
birth, marriage
and divorce records
00:12:13.19\00:12:15.96
are public information,
00:12:16.00\00:12:17.83
you know voter registration
information is public.
00:12:17.87\00:12:21.04
Did you know
campaign contributions
00:12:21.07\00:12:22.74
where you give your money,
is also public information?
00:12:22.77\00:12:26.24
Driver's license
00:12:26.27\00:12:27.61
and vehicle registration
information is public.
00:12:27.64\00:12:30.61
Did you know your
licenses and permits,
00:12:30.65\00:12:32.78
so if you go hunting and fishing
00:12:32.81\00:12:35.38
your gun registration
or your fishing license,
00:12:35.42\00:12:37.39
and whatever the case
may be is public information?
00:12:37.42\00:12:41.22
And other
that's really important
00:12:41.26\00:12:43.93
is legal information
00:12:43.96\00:12:45.66
such as judgments, bankruptcies,
00:12:45.69\00:12:49.33
real estate titles,
real estate titles etcetera.
00:12:49.36\00:12:54.30
Private databases,
00:12:54.34\00:12:55.67
things that
should not be available
00:12:55.70\00:12:59.07
and only
available to those people
00:12:59.11\00:13:00.88
that are approved in using
it are also out there about you.
00:13:00.91\00:13:06.35
Digitally, the part of your
digital mark on the internet
00:13:06.38\00:13:11.09
and as a part of
your physical files,
00:13:11.12\00:13:13.56
database files
that are out there
00:13:13.59\00:13:15.02
in public records,
00:13:15.06\00:13:16.39
those include your
employment information,
00:13:16.42\00:13:19.29
your employment information
shows upon your credit report,
00:13:19.33\00:13:23.03
it can also show
up in other areas.
00:13:23.06\00:13:26.23
Credit reports as I
mentioned also tax information
00:13:26.27\00:13:29.10
such as IRS and tax boards
00:13:29.14\00:13:31.41
based on how you pay your taxes,
00:13:31.44\00:13:33.94
criminal records is supposed
to be private information,
00:13:33.98\00:13:37.41
social service records, welfare,
00:13:37.45\00:13:39.65
Medicare those type of
things should be private,
00:13:39.68\00:13:41.85
and then, of course,
00:13:41.88\00:13:43.32
school records
and medical records.
00:13:43.35\00:13:47.16
What I'd like to do now is ask
00:13:47.19\00:13:49.69
our area expert
on credit, Jessica,
00:13:49.72\00:13:52.59
a couple of questions
00:13:52.63\00:13:53.96
and ask her to
respond accordingly.
00:13:54.00\00:13:55.96
The first question I have
is what methods can we use
00:13:56.00\00:13:58.83
to protect ourselves
from fraud and ID theft?
00:13:58.87\00:14:02.17
Jessica, what are your thoughts?
00:14:02.20\00:14:04.64
Unfortunately the thieves
00:14:04.67\00:14:06.61
have already stolen
our personal information,
00:14:06.64\00:14:09.71
so to protect ourselves
00:14:09.74\00:14:11.65
what I tell our
clients and employees
00:14:11.68\00:14:14.65
that we educate is to shred
00:14:14.68\00:14:18.09
what information you
have that's on paper,
00:14:18.12\00:14:20.66
be very careful who you give
your personal information to,
00:14:20.69\00:14:25.26
and there are multiple
00:14:25.29\00:14:27.36
different types of
insurance policies out there
00:14:27.40\00:14:30.27
that people can purchase now
00:14:30.30\00:14:31.73
in order to help them
with their fraud situations.
00:14:31.77\00:14:37.74
Interesting her response.
00:14:37.77\00:14:39.81
Your information is
important, it's valuable,
00:14:39.84\00:14:43.28
people want it
00:14:43.31\00:14:44.65
and what she's
telling us is that
00:14:44.68\00:14:46.31
it's no longer really safe.
00:14:46.35\00:14:48.85
ID thieves are out
there, they're looking,
00:14:48.88\00:14:51.25
they're looking for someone
that's not really aware of
00:14:51.29\00:14:54.62
what's happening in their
lives or in their surroundings,
00:14:54.66\00:14:57.19
and they're stealing identities
00:14:57.23\00:14:58.96
and using them for
their own specific purposes.
00:14:58.99\00:15:02.03
It's key that we look
at how we protect our data,
00:15:02.06\00:15:05.57
and as I told you
in the story before
00:15:05.60\00:15:07.60
that your
information is what people want,
00:15:07.64\00:15:10.21
and they take that
consumer information
00:15:10.24\00:15:12.01
and resell it and use
it in many different forms.
00:15:12.04\00:15:14.64
In many, the
majority of the situations,
00:15:14.68\00:15:16.98
its use for the right purposes
00:15:17.01\00:15:18.81
if you are a
manufacturer in an organization.
00:15:18.85\00:15:22.05
But in a growing number of cases
00:15:22.08\00:15:25.05
people are losing their IDs
00:15:25.09\00:15:26.92
and it's creating a major,
major concern with families,
00:15:26.96\00:15:31.99
and the lives that
are put into disarray
00:15:32.03\00:15:34.83
by having to
recoup and finding out
00:15:34.86\00:15:36.87
what's going on in
reference to their lives,
00:15:36.90\00:15:39.23
and how many new credit cards
are out there in their names,
00:15:39.27\00:15:42.14
and what's going on?
00:15:42.17\00:15:43.74
I'd like to go back to
Jessica though for a moment
00:15:43.77\00:15:45.97
and ask her, well,
00:15:46.01\00:15:47.34
if people are already out
there stealing our information,
00:15:47.38\00:15:50.15
what is it that
we can do, Jessica,
00:15:50.18\00:15:53.15
to make our lives a
little bit more safe?
00:15:53.18\00:15:55.88
Can you tell us?
00:15:55.92\00:15:57.25
In regards to their credit,
00:15:57.29\00:15:58.62
what we always recommend
00:15:58.65\00:16:00.22
is to check your
free yearly credit reports
00:16:00.26\00:16:04.13
from the three
different credit bureaus.
00:16:04.16\00:16:06.59
I tell our
clients and the employees
00:16:06.63\00:16:09.00
that we educate to stagger it
00:16:09.03\00:16:11.43
so that you are
requesting a report
00:16:11.47\00:16:14.07
once every four months.
00:16:14.10\00:16:15.87
You can also request
reports on your children.
00:16:15.90\00:16:19.31
And when it comes
back to you saying that
00:16:19.34\00:16:21.41
there is no
information then that's good.
00:16:21.44\00:16:24.18
A red flag to watch for
00:16:24.21\00:16:26.11
because thieves are using
00:16:26.15\00:16:27.92
children's
Social Security numbers
00:16:27.95\00:16:29.85
is if your child
00:16:29.88\00:16:31.79
starts getting pre-approved
credit card applications
00:16:31.82\00:16:34.79
in the mail.
00:16:34.82\00:16:36.89
Thank you, Jessica.
00:16:36.93\00:16:38.76
You know, it's great
to have an area expert.
00:16:38.79\00:16:41.30
Jessica is an ID
theft and fraud expert
00:16:41.33\00:16:46.47
in the Los Angeles area,
00:16:46.50\00:16:47.84
and she's a valuable resource
00:16:47.87\00:16:49.20
for me and the organization
00:16:49.24\00:16:51.67
in reference to
teaching young people
00:16:51.71\00:16:53.27
about financial issues,
00:16:53.31\00:16:54.94
and how important credit
is to their financial futures.
00:16:54.98\00:16:59.35
It's interesting some
of the things she said
00:16:59.38\00:17:00.95
because people are now
targeting our young people,
00:17:00.98\00:17:04.25
our children's
Social Security numbers
00:17:04.29\00:17:06.86
and using that to
open up different accounts,
00:17:06.89\00:17:10.93
credit accounts
all over the place.
00:17:10.96\00:17:12.56
They'd sometimes
take the information
00:17:12.59\00:17:14.40
and sell it across the ocean
00:17:14.43\00:17:15.76
and it becomes a
global market now
00:17:15.80\00:17:18.17
that is almost uncontrollable,
00:17:18.20\00:17:20.00
so there are
things that we need to do
00:17:20.04\00:17:22.47
to hedge against the chance
of your identity being stolen,
00:17:22.50\00:17:27.58
and even more so
00:17:27.61\00:17:28.94
to hedge against the
chance of your child's
00:17:28.98\00:17:32.35
and your child's
future being stolen.
00:17:32.38\00:17:34.58
I do know that,
00:17:34.62\00:17:36.12
I received a letter from
a health insurance company
00:17:36.15\00:17:38.85
that held my
son's health insurance,
00:17:38.89\00:17:41.69
and they sent a letter
saying that we're sorry
00:17:41.72\00:17:44.53
but our database has been stolen
00:17:44.56\00:17:46.56
and your son's
name and information
00:17:46.59\00:17:49.30
was a part of that database,
00:17:49.33\00:17:51.23
and we're telling you that
00:17:51.27\00:17:52.60
we're gonna provide
you some free coverage
00:17:52.63\00:17:54.57
and protection over the next,
00:17:54.60\00:17:57.71
over the next two to three years
00:17:57.74\00:17:59.21
so that you can ensure
that his identity is protected.
00:17:59.24\00:18:04.48
So now it's incumbent upon
me as a father to double check,
00:18:04.51\00:18:09.38
to review his credit
information to ensure
00:18:09.42\00:18:12.05
that he isn't having his
00:18:12.09\00:18:14.56
Social Security number out there
00:18:14.59\00:18:16.59
as a part of some
body's credit card use.
00:18:16.62\00:18:20.50
It's important.
00:18:20.53\00:18:21.86
These are little things
that I can share with you
00:18:21.90\00:18:23.87
so that we can hedge
against problems in the future.
00:18:23.90\00:18:29.27
An added burden, yes,
00:18:29.30\00:18:30.64
but it's something
we'll have to do as technology
00:18:30.67\00:18:34.54
and the use of this
information as it grows.
00:18:34.58\00:18:38.61
Okay, so we know that
we're not completely safe,
00:18:38.65\00:18:41.85
but we do know now of
some methods we can take
00:18:41.88\00:18:44.52
to protect ourselves
against those specific issues
00:18:44.55\00:18:47.96
in reference to ID
00:18:47.99\00:18:49.32
and your privacy as a consumer.
00:18:49.36\00:18:51.56
It's mandatory that we
manage that process very well,
00:18:51.59\00:18:56.06
so I'm gonna share
with you a couple of things
00:18:56.10\00:18:58.73
that you should do.
00:18:58.77\00:19:00.10
One is, one of the things
00:19:00.14\00:19:02.80
we all do is we
go to a restaurant
00:19:02.84\00:19:04.31
and we pay for our
meal via credit card,
00:19:04.34\00:19:08.44
and then these Steward
or the, the receptionist
00:19:08.48\00:19:13.08
or whomever is handling
the waiter, the waitress,
00:19:13.11\00:19:15.38
brings the receipt to us
00:19:15.42\00:19:17.85
and brings a little
book that you open it up
00:19:17.89\00:19:21.52
and you look at receipt and you,
00:19:21.56\00:19:22.89
you ensure that
everything's accurate,
00:19:22.92\00:19:24.99
and then as you finish that
you take out your credit card,
00:19:25.03\00:19:27.73
you put it in a book,
and you put it on a table
00:19:27.76\00:19:30.07
and somebody, we hope
it's the right person,
00:19:30.10\00:19:32.60
comes picks it up
and takes it to register
00:19:32.63\00:19:35.87
your payment for the meal.
00:19:35.90\00:19:39.27
That's one of the areas
that you can lose your identity
00:19:39.31\00:19:41.54
because there
are many individuals
00:19:41.58\00:19:44.28
that will
pretty much pick it up,
00:19:44.31\00:19:46.51
look at the card and walk away
00:19:46.55\00:19:48.25
and then, of course, sometimes
00:19:48.28\00:19:51.19
ID theft happens
from the businesses
00:19:51.22\00:19:55.02
that you frequent.
00:19:55.06\00:19:57.23
How do you know
that, that person
00:19:57.26\00:19:59.89
is being honest in
everything that he does?
00:19:59.93\00:20:03.43
One of the things we
try to tell people to do
00:20:03.47\00:20:05.60
is don't leave it,
make sure you watch it,
00:20:05.63\00:20:07.44
make sure you
know who's taking it,
00:20:07.47\00:20:08.84
and make sure you,
make sure, make sure
00:20:08.87\00:20:11.51
you're certain
that the information
00:20:11.54\00:20:14.11
and the amount
you paid is accurate.
00:20:14.14\00:20:16.38
Check your receipts.
00:20:16.41\00:20:17.75
Make sure you look
at the bank statement.
00:20:17.78\00:20:20.12
Another point
that can be used is
00:20:20.15\00:20:21.92
in reference to your wallets,
00:20:21.95\00:20:23.55
stolen wallets frequently
lead to identity theft
00:20:23.59\00:20:26.55
so instead of carrying
your wallet in your pocket
00:20:26.59\00:20:29.36
or having it in as an
easy access to in your bag,
00:20:29.39\00:20:33.96
use travel pouches
if you travel a lot.
00:20:34.00\00:20:36.00
You know a little
travel pouch on your waist,
00:20:36.03\00:20:37.63
something that
keeps it close to you
00:20:37.67\00:20:39.53
so it's not easily
taken away from your body.
00:20:39.57\00:20:42.70
I know that I work with some
people in different countries
00:20:42.74\00:20:46.34
and they tell you that,
00:20:46.37\00:20:47.94
"Yeah, it happens all
the time and it's a part of,
00:20:47.98\00:20:50.51
of life that your
wallet can be taken for you
00:20:50.55\00:20:53.65
at any point in time"
00:20:53.68\00:20:55.02
So you hedge
against those things,
00:20:55.05\00:20:56.45
and protect yourself from having
00:20:56.48\00:20:58.85
that potential problem happen.
00:20:58.89\00:21:02.22
Consumer privacy also
has to do with your checks.
00:21:02.26\00:21:05.46
If you leave home
lock up your checks.
00:21:05.49\00:21:07.20
Yeah, it's the only thing.
00:21:07.23\00:21:08.56
If someone
breaks into your home,
00:21:08.60\00:21:10.07
continue to lock it up.
00:21:10.10\00:21:12.07
Because checking account
takeover is one major area
00:21:12.10\00:21:16.37
that's of concern
00:21:16.40\00:21:17.74
and it's one of
the hardest areas
00:21:17.77\00:21:19.84
to prove that you are
the person that's in control.
00:21:19.87\00:21:24.65
Technologies providing a
whole new realm of things
00:21:24.68\00:21:27.52
in reference to
your consumer privacy.
00:21:27.55\00:21:30.02
One of the things that's
out there is organizations
00:21:30.05\00:21:33.42
that have the capacity to
help you share your friends
00:21:33.46\00:21:36.93
and your networks all over.
00:21:36.96\00:21:38.39
And a lot of these get
tweets all the time about
00:21:38.43\00:21:41.46
"Hey, I'm going to bed"
00:21:41.50\00:21:42.83
and "I'm actually
waking up for breakfast"
00:21:42.86\00:21:44.63
and "I'm and doing
these type of things."
00:21:44.67\00:21:46.53
Do you know that there
are people out there in that,
00:21:46.57\00:21:48.27
in that environment that
are just looking for individuals
00:21:48.30\00:21:51.21
that are providing too
much detail about their lives?
00:21:51.24\00:21:54.14
They can find your address.
They can find where you live.
00:21:54.18\00:21:57.68
They can actually find you,
and if you tell a person that
00:21:57.71\00:22:01.32
"Oh, by the way, I'm
going on a two-week excursion
00:22:01.35\00:22:03.92
and I won't be home for
another couple of months,"
00:22:03.95\00:22:05.82
and you're the
person that provides
00:22:05.85\00:22:07.19
a lot of information
00:22:07.22\00:22:08.56
on this potentially this website
00:22:08.59\00:22:12.73
that provides the information
to anyone that comes to it,
00:22:12.76\00:22:16.30
then you're in danger
00:22:16.33\00:22:17.67
of someone targeting
your home for an invasion.
00:22:17.70\00:22:21.27
Things like this are
key, protect your privacy,
00:22:21.30\00:22:24.27
protect it as you
would you hold your wallet
00:22:24.31\00:22:27.98
or you protect your child.
00:22:28.01\00:22:29.34
It's, it's that
type of environment
00:22:29.38\00:22:31.98
that we live in,
00:22:32.01\00:22:33.35
and you need to
hedge against those things.
00:22:33.38\00:22:35.05
In another area we'll
talk about ID theft part three
00:22:35.08\00:22:40.26
and we'll go into some of
the issues you need to look at
00:22:40.29\00:22:43.79
when you get online,
the online environment
00:22:43.83\00:22:46.80
and it's a key issue
to be concerned about.
00:22:46.83\00:22:51.37
Camera phones, if you're
a tourist did you know that
00:22:51.40\00:22:54.14
people are out there,
00:22:54.17\00:22:55.87
they are looking
to capture images
00:22:55.90\00:22:59.37
of your private information.
00:22:59.41\00:23:02.28
It is key that you look
at all different aspects
00:23:02.31\00:23:07.08
of what technology provides
00:23:07.12\00:23:08.98
because as you now are
seeing a lot of youtube videos
00:23:09.02\00:23:11.45
that come up based on
problems that people may have.
00:23:11.49\00:23:15.89
It's essential, it's essential
00:23:15.92\00:23:19.83
that you look carefully
at how you use technology.
00:23:19.86\00:23:26.03
You know what's
surprising to me is that
00:23:26.07\00:23:28.54
I traveled to Atlanta
then I traveled to Tennessee,
00:23:28.57\00:23:31.37
took some pictures on my iPhone
00:23:31.41\00:23:33.01
and I went to another place
00:23:33.04\00:23:35.31
and took some other
pictures on my camera phone
00:23:35.34\00:23:37.98
and understood the context that
00:23:38.01\00:23:41.05
as I pulled up those
images it can actually map
00:23:41.08\00:23:44.35
where you have been,
00:23:44.39\00:23:45.72
you can be tracked
00:23:45.75\00:23:47.39
to the different
locations you go,
00:23:47.42\00:23:49.22
there's a
tracking mechanism on this.
00:23:49.26\00:23:51.23
So even though
it's convenient for me
00:23:51.26\00:23:54.60
to put in an address
00:23:54.63\00:23:56.67
and it takes me
where I wanted to go
00:23:56.70\00:23:58.63
it's also
tracking where I have been
00:23:58.67\00:24:02.04
and it's placed in a database.
00:24:02.07\00:24:04.71
These are things to understand
00:24:04.74\00:24:06.11
when you look at
your consumer information
00:24:06.14\00:24:08.54
and how you protect it.
00:24:08.58\00:24:09.91
At times now, I just shut off
the location device on my phone
00:24:09.94\00:24:15.82
and make sure that
people really don't need to know
00:24:15.85\00:24:18.72
where I'm at.
00:24:18.75\00:24:20.09
Hey, shut off your
phone, shut off technology.
00:24:20.12\00:24:22.32
You don't need to
have access to it 24/7,
00:24:22.36\00:24:24.79
it's something that
may save energy at home,
00:24:24.83\00:24:26.90
can help you from a
budgetary standpoint
00:24:26.93\00:24:29.30
and can help you better control
00:24:29.33\00:24:31.97
some of the
information that gets accessed
00:24:32.00\00:24:34.87
by public organizations.
00:24:34.90\00:24:38.01
What's in a database profile?
00:24:38.04\00:24:40.01
Your address, your phone number,
00:24:40.04\00:24:43.75
your fax number, your
Social Security number,
00:24:43.78\00:24:47.68
your credit card numbers,
00:24:47.72\00:24:49.72
your driver's license numbers,
00:24:49.75\00:24:51.82
your student loan
history, your medical history,
00:24:51.85\00:24:55.92
your driving record,
your worker's compensation
00:24:55.96\00:24:58.46
and your insertion
and insurance records,
00:24:58.49\00:25:01.20
your tax records,
00:25:01.23\00:25:02.60
your political affiliations,
your spending patterns,
00:25:02.63\00:25:07.14
your product preferences
and your estimated incomes.
00:25:07.17\00:25:11.37
Now that's all
there and it's intriguing
00:25:11.41\00:25:13.94
that you heard that I talked
about your spending patterns.
00:25:13.98\00:25:18.41
Your bank knows more
about your spending patterns
00:25:18.45\00:25:20.35
than you
typically do, change that,
00:25:20.38\00:25:22.62
know more about what you
spend than your bank knows.
00:25:22.65\00:25:25.42
Know more about it than
any consumer agency will know,
00:25:25.45\00:25:28.32
it's essential that
you know about yourself
00:25:28.36\00:25:31.16
and you protect that information
00:25:31.19\00:25:33.19
and you go back to the beginning
00:25:33.23\00:25:35.10
and understand that if
I know more about myself
00:25:35.13\00:25:38.93
and I know more
about my finances,
00:25:38.97\00:25:40.94
I can better control what
other people know about me.
00:25:40.97\00:25:45.41
Alright, we're
coming to a close.
00:25:46.88\00:25:50.45
I want to tell you
that this issue of ID theft
00:25:50.48\00:25:54.62
is very, very important.
00:25:54.65\00:25:58.12
Many of us may get
calls late in the evening
00:25:58.15\00:26:01.66
from marketing companies.
00:26:01.69\00:26:03.22
Did you know you can opt out?
00:26:03.26\00:26:05.36
If you want more
information, look online,
00:26:05.39\00:26:08.93
do a search on opt out
from marketing practices.
00:26:08.96\00:26:12.53
Did you know that
if you receive mail
00:26:12.57\00:26:15.80
that you don't
necessarily want from marketers,
00:26:15.84\00:26:18.17
you can opt out of
that too by going online
00:26:18.21\00:26:22.31
or calling the 800 number.
00:26:22.34\00:26:24.31
These are your rights.
00:26:24.35\00:26:25.78
There are privacy
acts that are available
00:26:25.81\00:26:28.12
and that the government
has written on your behalf
00:26:28.15\00:26:31.15
but also
understand that early in...
00:26:31.19\00:26:35.76
One of our
presidents actually freed up
00:26:35.79\00:26:38.06
and deregulated the
ability for the media
00:26:38.09\00:26:40.50
to get in touch with you,
00:26:40.53\00:26:41.86
which also
freed up their ability
00:26:41.90\00:26:44.23
to gain access to
information about you.
00:26:44.27\00:26:48.27
Information is
valuable, control it.
00:26:48.30\00:26:52.01
Information is something
that you need to know about
00:26:52.04\00:26:57.31
and you need to know as
much about yourself as possible.
00:26:57.35\00:27:01.45
So, I'm gonna go back
to the beginning and say
00:27:01.48\00:27:03.95
the most basic
bit of information
00:27:03.99\00:27:06.12
you need to do is to assess
where you're at right now.
00:27:06.15\00:27:09.29
If you already
done the assessment
00:27:09.32\00:27:10.66
then it's good to
make sure your budget
00:27:10.69\00:27:12.76
is in the right place.
00:27:12.79\00:27:14.13
I hope that
you've created a budget.
00:27:14.16\00:27:15.50
If you haven't
begin the process today,
00:27:15.53\00:27:17.80
know where your income is,
know where your expenses are,
00:27:17.83\00:27:20.60
know where that
where that margin is
00:27:20.64\00:27:23.74
so you know where you can save,
where you can put your money
00:27:23.77\00:27:26.37
and what you can do
from that standpoint.
00:27:26.41\00:27:28.84
It's incumbent upon
you that if you plan
00:27:28.88\00:27:32.15
and prepare for the unexpected,
00:27:32.18\00:27:34.55
you can protect
against the unexpected.
00:27:34.58\00:27:36.95
So have that
emergency information,
00:27:36.99\00:27:39.52
have the emergency funding
for whatever your needs can be,
00:27:39.55\00:27:42.52
have those things in
place to protect yourself
00:27:42.56\00:27:45.53
and understand that if
someone asked for information,
00:27:45.56\00:27:49.23
you don't have to
give out any information
00:27:49.26\00:27:52.73
unless you want to,
it's your information,
00:27:52.77\00:27:55.84
keep it to yourself.
00:27:55.87\00:27:57.44
Take that to the
bank and say God bless.
00:27:57.47\00:28:00.71