Rd 2 Romance

Conflict Resolution

Three Angels Broadcasting Network

Program transcript

Participants: Dr. John Jacob (Host), Bianca Acosta, Jeremiah Dieujuste, Miles Rashad, Sean Brereton, Vania Dieujuste

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Series Code: RDR

Program Code: RDR000026A


00:23 Hello and welcome to "Road to Romance"
00:26 I'm your host Dr. John Jacob
00:28 Today I have with me Bianca, Sean and Miles.
00:32 Welcome! Thank you. Hello!
00:34 Today, we will focus on conflict.
00:37 Even in a dating relationship there often is conflict,
00:41 and I sometimes wonder why folks that are not obligated
00:46 or committed in a marital sense sometimes stay in
00:50 relationships that are laden with conflict for years
00:54 and years and years when they could walk away. Right
00:57 We've learned, of course, that oxytocin is responsible
01:01 for bonding and sometimes when you get too close
01:05 to somebody that you don't know that well,
01:08 it's hard to walk away even when you find out that this
01:11 person is not the ideal person for you.
01:14 So I thought we'd talk a little bit about conflict,
01:18 how you could recognize whether you're in a conflicted
01:21 relationship and also whether this person is going to be
01:25 willing to work with you to overcome it or maybe you
01:29 should just walk away from it. Okay
01:32 So, have either of you ever been in a conflicted
01:36 relationship conflicted situation?
01:39 I have... You have?
01:40 Do you feel like you stayed too long in that situation
01:46 or you feel like you walked away quickly
01:49 at the appropriate time?
01:51 I feel like, after learning about all of these hormones
01:54 that play a role in, you know, the engagement
01:57 and romantic setting - I feel like I definitely saw signs
02:04 that would indicate that I should leave that situation,
02:07 but I ignored them because of, again, you know, the dopamine
02:11 and such, so. Yeah
02:13 So when you ignored the situation, is it because you
02:16 thought that you could work it out or you thought it
02:19 would reverse itself and go away?
02:21 Things that I originally deemed as problematic,
02:27 they just didn't matter anymore, so it's not that
02:30 I thought that I could work it out, it's just like...
02:32 You don't really care as much? Yeah, it's not that simple.
02:34 It wasn't that important. Yeah, it's not that
02:36 important anymore. Okay, and even that is
02:37 caused by hormones. Yeah
02:38 That's their job - their purpose is to just reduce
02:42 and minimalize the importance of the differences that
02:48 you have and we've talked about the differences.
02:50 We've talked about how we all pay more attention to
02:53 similarities when we're choosing someone,
02:55 and we never pay attention to the differences,
02:57 but it's the differences that
02:58 actually destroy the relationship.
03:00 You know, it's not the shortage of similarities,
03:02 but it's the presence of too many differences. Okay
03:05 So those are the ones that we want to really pay attention to.
03:08 The one difference, I think, should not be ignored,
03:12 of course, is if you and the person that you're interested in
03:15 have a completely different style of conflict resolution.
03:20 Now you guys had taken a test previously...
03:23 Do you remember if you were a high or low conflict resolution
03:29 personality? High. I was high.
03:30 You were high? You were high?
03:32 What about you Sean? I was high. You were high?
03:35 Okay so being high - that means that we're fortunate enough
03:38 to have three single people here who are willing to
03:42 solve and resolve conflict as soon as it happens. Right
03:46 So neither of you want to let it percolate and maybe just
03:49 marinate and wait until the next day or the next week.
03:52 You know sometimes like if you let it percolate or whatever
03:56 the case is, for the next day or the week after,
03:59 you end up having an argument with that person in your head
04:03 for that time and you're like really trying to fix this
04:08 solution or talk about the problem just in your head
04:11 without even going to that person, then when you actually
04:14 do go to your significant other, and resolve the conflict,
04:18 sometimes it's not even as serious as you
04:20 probably had made it out to be.
04:22 So that's why I try to tend to maybe not rush into it
04:26 immediately, maybe give it an hour or give it a
04:29 little bit of time just to kind of emotionally things die down
04:32 and then kind of resolve it
04:34 in a conversation instead of an argument.
04:36 Good, sounds like a good strategy.
04:38 So if there is one thing that I would like to
04:40 leave with you guys today is when conflict arises
04:46 and you believe that it's causing too much pain,
04:49 that you should seriously consider just walking away.
04:53 The majority of people don't, even singles,
04:56 the majority of them don't.
04:57 Yeah, walking away from the relationship.
05:00 Oh wow, I thought you meant walking away from
05:02 the actual conflict itself, but from the entire relationship.
05:05 Yeah, I don't mean - not just like you have one conflict,
05:10 you have one argument, no, if it's a series,
05:14 if it's a pattern and you realize that this is not
05:16 getting better - no matter what we try,
05:18 no matter what strategies we employ,
05:20 it seems like it continues to escalate,
05:21 and that's how it goes, by the way.
05:23 If you're not resolving it, it feeds on itself and it gets
05:27 larger - it gets, you know, more serious and the reason
05:30 for that is - remember we said that conflict and trauma
05:34 can actually change your brain.
05:38 So I'm going to spend some time today talking about that
05:41 because I would like to convince you guys to self-protect
05:46 and cut it off if you feel that the pain is beginning to be
05:51 unbearable.
05:53 When you begin to feel that way,
05:54 your brain is feeling the same way. Okay
05:56 But, unfortunately, if your brain feels that way,
05:59 it means that when you leave the relationship with that same
06:02 brain you have a brain now that is like, you know,
06:06 "Sean, I don't want to see another young lady
06:09 anytime soon," and that's what you don't want. Right
06:12 Now you're damaged goods.
06:14 Exactly, you're damaged possibly for a while.
06:17 So, like child abuse, the research is showing
06:19 or a physical attack or violence and bloodshed even,
06:24 the research is showing that relationship trauma
06:26 whether it's your own or trauma that you had to witness
06:30 with your parents - it has an effect on the brain,
06:34 and this is the result...
06:36 It causes you to be afraid to get close
06:39 to people if it's severe enough.
06:42 It also makes you afraid to trust or to be vulnerable again.
06:46 It makes you afraid to form new relationships.
06:50 It makes you afraid to express relationship needs
06:54 if you do manage to jump over that threshold and try again.
06:58 And also, it's difficult to get over because the brain structure
07:02 and the functionality of the various parts of the brain
07:05 changes.
07:07 So, in other words, trauma like that can actually
07:10 mess with your personality.
07:12 Yeah, pretty much, your dating personality
07:15 and what we found from our research, you know,
07:18 we divided personalities into various components,
07:22 so we had adaptability, communication, intimacy,
07:25 and interactivity or how you interact with others.
07:28 So we found the only area that doesn't seem to be affected
07:32 by trauma as much is the communication area.
07:35 If you were a high communicator before,
07:37 you continue to be a high communicator,
07:38 if you were low, you would continue to be low.
07:40 But the style is different I guess.
07:42 Yeah the style might be a bit different,
07:44 but not too much. Okay
07:45 What takes a big hit though is intimacy.
07:47 You do not want to get close to somebody again anytime soon.
07:51 You also do not want to be flexible and adaptable
07:54 when the next person comes along because of how the
07:57 previous person treated you. Right. Okay.
07:59 We thought that it was just your feeling,
08:02 and, you know, how you felt about it and that's why
08:04 you're making changes, but it's not you,
08:06 it's really your brain that is directing now
08:08 because you have allowed someone to rewire
08:11 to restructure it.
08:13 Better take hold of that brain and say, "No!" Exactly!
08:15 Which is easier said than done.
08:18 Some people go so far as to have flashbacks,
08:20 just like people coming back from, let's say,
08:23 war in the Middle East, have post-traumatic
08:25 stress disorder and they have flashbacks.
08:27 Some people actually have flashbacks,
08:29 so they avoid situations like new relationships or dating.
08:34 And, there are three areas of the brain that are
08:37 particularly affected when you've been traumatized.
08:41 So what we'll do now, we'll take a look
08:42 at those three areas.
08:44 I'd like you to see what they look like. All right.
08:46 So I'd like you to take a look at your brain,
08:52 but we're just going to pay attention to three areas.
08:55 Do you see the prefrontal cortex right there in the front? Yes
08:59 Okay, I also want you to look at the amygdala, right there,
09:02 the amygdala... The little red? Yeah
09:05 And also look at the hippocampus,
09:07 the blue area. Okay
09:10 Okay so those three areas, those three regions,
09:13 they collectively impact the stress response mechanism
09:16 in your brain and it can cause singles who are now getting
09:21 out of a traumatic relationship to have a really difficult time,
09:24 and also couples getting out of a traumatic marriage.
09:27 So if you speak to someone who has had a really
09:30 horrible divorce and sometimes the divorce itself
09:33 causes more problems than the actual marriage because the
09:37 divorce leaves a lasting, sort of a damaging memory
09:44 and so it would be nice to have what some people call a
09:48 "good divorce" if you can, that would be nice,
09:52 but unfortunately divorce is very, very damaging.
09:55 So, of course, our recommendation is always to
09:57 do everything that you can to not find yourself in a
10:00 divorce court because it's traumatizing to you,
10:02 it's traumatizing to the kids, it's damaging to everyone.
10:05 And God said, "That's not My design."
10:09 Exactly, which is why God said, "Divorce is not His
10:11 plan at all," it's not His will.
10:12 He wishes that you could forgive each other and get past
10:15 whatever is causing that problem.
10:17 So let's look again, look at the hippocampus.
10:21 So the hippocampus receives the biggest change
10:26 when there is trauma, it actually has been found
10:29 to shrink, so they've measured it.
10:32 They've measured the hippocampus of someone before trauma
10:34 and measured it after and it shrunk.
10:36 That is not a good thing.
10:38 You don't want that whole break region to shrink.
10:42 What happens when that happens?
10:45 Well, the hippocampus is responsible for
10:48 memory functions. Okay
10:51 It is also responsible for helping you to distinguish
10:55 between the past and the present which is why
10:59 it's so implicated in soldiers who come back from war.
11:04 They sort of live in the past and present.
11:06 Exactly, they also have shrunken hippocampus's.
11:10 And they have what we call "post-traumatic stress disorder"
11:13 and they have flashbacks and things trigger those flashbacks.
11:18 Well we're finding now that in a relationship,
11:20 if you traumatize enough, the exact same thing happens to you.
11:23 Does it re-size? Does it grow back?
11:26 Yeah, is there a way to change that?
11:29 Not easily, but we'll talk about that.
11:33 You also lose the ability to distinguish or to interpret
11:38 your environment correctly.
11:40 So someone may come up to you to say, "Hey Sean,
11:44 hi, are you the guy that I went to school with at
11:48 the University of, you know, wherever," and you
11:52 put your guard up immediately because it's a young lady and
11:55 somehow your brain recognizes that she has some
11:58 features that resemble a young lady that you had a
12:02 really traumatic experience with.
12:05 Right? And your brain goes into overdrive and you
12:08 treat her very, very, very coldly and you don't
12:11 know why you did that, but that's the reason why.
12:14 So anything that is traumatic from your past,
12:18 it's able to bring it up and distort it for you.
12:22 The ventral medial prefrontal cortex, that part in the front
12:25 there, and the amygdala, they are both responsible
12:29 for fear response, so you also could suffer
12:31 from fear and anxiety even when faced with stimuli that
12:34 are not remotely connected to your last experience.
12:37 So sometimes, you don't even know what the trigger was,
12:39 you just know that you're acting kind of strangely.
12:41 That's tough. It's very tough, very rough.
12:44 And if you are predisposed to mental illness,
12:48 it can actually trigger mood disorders, psychoses,
12:53 and a bunch of other things that you might not ever
12:55 have suffered from if you didn't have this
12:58 horrible traumatic trigger.
13:00 And lastly, of course, you asked is this reversible?
13:05 Okay, it is reversible, but it's reversible with a lot
13:10 of time which is why you see soldiers having to go
13:13 through a lot of therapy and spend a lot of time
13:17 and you see a lot of things happening along the way
13:19 because they have flashbacks.
13:22 And then sometimes they would go back to their situation
13:25 and sometimes they would improve and then they would
13:27 regress, you know, that kind of thing.
13:29 So it's not an easy road, it takes time,
13:31 it takes a lot of therapy and sometimes, in very severe cases
13:35 medication.
13:37 So I would advise you guys, if you see anyone in your life
13:41 coming with a posture where you think that they're
13:45 going to be the type of argumentative, explosive
13:48 person that's probably going to leave you traumatized,
13:50 you want to leave that alone.
13:52 You two are X-types, X- types remember that you,
13:57 very often, allow people to leave the relationship
14:00 with you without giving you any closure and sometimes
14:04 that could be traumatizing, so you want to be careful,
14:06 you want to be, you know, just keep your head on and be
14:08 intuitive and try and read the relationship
14:11 and where it's going because you don't want someone
14:14 to put on a disappearing act on you and that
14:16 traumatizes you.
14:17 My Y friend, I am so happy that you are our
14:20 only Y female here and I feel I never need
14:24 to tell you anything because all these warnings that
14:26 I'm giving to these guys... you won't have
14:29 to worry about it. All right.
14:31 All right? That's comfort to me.
14:32 So guys, stay away from conflict, avoid trauma,
14:35 and I think you'll be on better path.
14:38 All right, thank you. Thank you for the information.
14:40 All right, thank you for coming.
14:48 Hello and welcome back to "Road to Romance"
14:51 We have with us again Vania and Jeremiah.
14:55 Welcome! Thank you
14:56 Today, I thought we could talk about conflict resolution.
14:59 Most scientists believe that conflict resolution is the
15:03 one thing that submerges, destroys, damages marriages,
15:11 so if we find a way to handle conflict resolution to resolve
15:16 issues amicably, then we can survive.
15:21 So, remember we talked about four areas in XY Theory,
15:26 and one of them was interactivity?
15:28 Okay, interactivity has a lot of parts to it,
15:31 but the most important part is conflict resolution. Exactly
15:35 Now if you guys were happy together,
15:38 everything was going fine, you do understand that at
15:41 some point you will have a conflict that needs
15:44 to be resolved, so not knowing how to resolve that problem
15:47 could really change the course of the relationship
15:50 and the course of the marriage.
15:52 Now what we found is there are three reasons
15:54 why people would usually cite as why they are unable to
15:59 resolve conflict sooner rather than later.
16:03 So the first reason is this, "anger."
16:04 When you talk to folks, they would say,
16:07 "Hey, I was too angry to deal with this right away, you know,
16:09 I needed to cool off, I needed a cooling off period."
16:12 Unfortunately, some people take a long time to cool off.
16:16 Some people could be cooling off for a week
16:19 or two weeks and that's not really healthy.
16:21 Something else folks say, "You know, I felt a lot of
16:24 anxiety when we were having this conflict and I just felt like I
16:30 needed to get away, I needed to withdraw and just
16:32 get out of the situation."
16:34 And then others have said, "You know, I needed
16:37 time to process."
16:39 Now, as soon as you hear "time to process,"
16:42 should be thinking about Y- type personalities, right?
16:45 Okay, X-types do not need time to process...
16:48 In fact, they need time to think about stopping,
16:53 you know, I'm saying what they are about to say because
16:55 this is what they do... it goes straight from the brain
16:57 to the mouth - that's how it works for X-types,
17:00 and sometimes that's not healthy because you say something
17:02 that you didn't really mean to say at the time,
17:05 so we have two extremes here... some going too fast,
17:09 some going too slow.
17:11 Okay, when we have couples where one partner has one
17:15 style and the other partner has another style,
17:18 they begin to have some serious conflict.
17:22 Why? It's not getting resolved, it's piling up.
17:25 It's almost like shoveling something under the carpet
17:28 instead of sweeping it out of the house
17:30 and you don't want to do that because it piles up.
17:33 What about you guys?
17:35 How do you resolve conflict?
17:37 Do you have techniques that you use?
17:39 Yes we do, we do - I do believe you're right on with that.
17:43 Once you have conflict, because it's going to
17:45 arrive at some point and have to figure out
17:48 a way to resolve it as best as you can,
17:50 so it doesn't become the undoing of the marriage because
17:54 one well know researcher had mentioned that most couples
17:58 are going to have conflict, that's inevitable,
18:00 but it's how you resolve the conflict that's going to
18:03 determine if you guys are able to have a successful
18:06 marriage or not and that same researcher obviously
18:09 came up with his own things that he wanted people to know
18:13 as far as how to avoid conflicts and things like that.
18:17 We have our own tips that we've been able to compile
18:21 that we feel like has been able to help us,
18:23 and one of the things that we like to do is...
18:26 We like to speak from our own vantage point,
18:28 like we use "I statements."
18:29 Instead of talking about... "You don't do this or you don't'
18:33 do this, you don't do that," usually what I'll say is,
18:37 "When this happens, this is how it makes me feel,
18:41 so I want her to know how it makes me feel and vice versa.
18:44 Another tool that we like to employ is "active listening."
18:48 And so that's where that interactivity piece
18:51 comes into play like... We like to resolve conflicts
18:54 right away - we don't like to just let things go on too long
18:58 because we feel like once that happens, then it becomes
19:01 something that might cause us to not be able to deal
19:03 with each other in the proper way,
19:05 so we like to be able to do that and in a previous
19:08 segment, I think you might have mentioned that earlier as well,
19:11 is you don't want to always feel like you're right
19:14 and the person is not, you know, their opinion doesn't matter,
19:17 so as a solution focused therapist, one of the things
19:20 that we like to do in therapy is we like to take what you call a
19:23 one-down position where you try to create equality
19:27 in the situation where you remove yourself as a
19:31 know-it-all as a connoisseur or as an expert,
19:34 and you elevate the other person to where what they say
19:37 has value, has meaning.
19:39 So that's something we do, so having done
19:41 all of those things, we then start to move forward
19:44 to goal-setting, but instead of just setting
19:48 goals, we like to also create an action plan to go with
19:52 setting those goals - so that way we could try to find
19:55 that win - win because at the end of the day,
19:57 we want to find that win - win to where she feels like
20:00 she's getting her needs met and I feel like I'm getting
20:02 my needs met.
20:03 And the last piece to what we like to do is...
20:06 We like to find that person's inner wealth.
20:09 We like to find, you know, what are the things that
20:11 makes them feel good, like - a lot of times
20:13 we tell someone what we need from them,
20:16 but once we've seen them doing those things that we've
20:19 asked them for - we don't always follow through with letting them
20:21 know, "Hey, I've noticed that you've done this,
20:24 this is what we've been talking about...
20:26 Wow, I really appreciate that!"
20:28 So I make it a point to a point where I go overboard
20:32 with it where I say, "Wow, you're really doing this well,
20:35 so I appreciate that - thank you for making that effort."
20:37 So it may seem like sometimes, it's out of left field,
20:41 but I feel like it's important, like you mentioned previously
20:43 as well, you have to offer a lot of compliments
20:45 to offset the negative behavior.
20:47 So those are some of the things that we've been able to
20:49 do to really, you know, counter the conflicts that
20:52 are inevitable in relationships. Yeah
20:55 And how has it been working for you?
20:56 Yeah, it has been working fine.
20:58 I mean, we're both very honest about what we need,
21:02 what exactly we need and we talk about that all the time.
21:08 And, one other thing that I wanted to say is like...
21:12 for example, when you have a conflict,
21:15 you don't have to feel pressured that you need to
21:19 resolve everything before you go to bed.
21:23 For example, like maybe stay up until 3 o'clock
21:26 in the morning. Right, right.
21:28 You can say, "Okay, we can talk about this tomorrow,
21:32 but then at least you are at a place of peace...
21:36 It's like you become loving towards each other again,
21:40 and say, "Okay, tomorrow we have more time,
21:43 so we're going to really dig in to it, but right now
21:46 we are okay."
21:48 I think that's very important to us, just the state of
21:51 being okay again and then when we are fresh in the morning,
21:57 you know, we can go more into it.
22:00 So I think that's also an important thing because if
22:03 you want to resolve everything, like I do want to feel
22:06 at peace right away, yes! Right, right.
22:08 But if we don't have time to talk about it,
22:10 then we can do it in the morning.
22:12 And there are ways to get your anger to subside
22:15 without having the whole conflict resolved, you know?
22:19 And you're right about that, a lot of folks think that they
22:21 need to keep talking until the problem is resolved,
22:25 and that could take a long time.
22:27 You know, we've said previously that 70% of problems
22:31 cannot be resolved, so if you're trying to
22:33 resolve a problem that cannot be resolved,
22:35 you could be talking for several days and not coming
22:38 to any resolution - just building resentment.
22:42 The studies are showing also that we should try not to
22:46 go beyond about 20 minutes when we're having a
22:49 discussion that is a little heated, not more than about
22:52 20 minutes... Why? Because the anxiety that is
22:54 built in the body takes about 20 minutes to subside.
22:59 So what they've said is... not more than 20 minutes,
23:02 half an hour at most if you're not feeling too charged
23:05 or too angry, half an hour at most, but then at that point,
23:08 you need to adjourn and just say, "Hey, you know what,
23:10 we're not going to solve this one today,
23:12 we're going to have to revisit this tomorrow.
23:15 You also made a good point about conflict...
23:18 We used to think that the marriages that had little
23:22 or no conflict were the good marriages that would last,
23:25 until that very researcher found that he saw that some
23:30 couples that had a lot of conflict,
23:32 their marriages lasted forever and some couples that
23:36 had no conflict were filing for divorce...
23:39 and they couldn't understand why, but then when they
23:42 did a little bit of research what they found was...
23:44 It wasn't the amount of conflict, but was whether
23:47 or not the couples were using the same style, the same method
23:51 of resolving it.
23:53 So couples who could talk about something for
23:55 one minute and then just be done and walk away
23:58 which doesn't sound like much resolution at all,
24:01 they're doing fine - if they both agree that that's
24:03 how it's going to be. Right... Okay
24:05 And couples who say, "Okay, we're going to talk about this
24:08 until it's resolved, not put it under the carpet,
24:12 not put it aside... well, they'll do just fine too
24:15 if they both agree that they want to talk about it.
24:18 So that's what they found and, you know, you just have to
24:20 be on the same page one way or the other.
24:24 Well let's take a look at the graphic.
24:27 We're going to take a look at the feedback loop,
24:30 and basically what we were talking about is the anxiety
24:33 that it has caused and it's called a "feedback loop"
24:37 simply because if you have one person that wants to
24:41 resolve the conflict and the other person that does not,
24:43 well, so the one person that wants to resolve it,
24:46 that person is called "a pursuer" because that
24:48 person usually goes after the other person that doesn't
24:52 want to resolve it right away. Right
24:54 Now the person that is going after, the pursuer,
24:58 feels a bit of anxiety until that conflict is resolved.
25:03 The distancer, the one that is withdrawing, also feels anxiety
25:07 simply because the conflict, the topic is causing
25:11 that cortisol to rise in his body or her body
25:14 and that person feels like, "I need to get away because
25:17 I'm getting more and more anxious." Right
25:19 So what happens?
25:20 The pursuer keeps pursuing, the person that is
25:23 withdrawing keeps running away and backtracking and you have
25:27 what they call a "virtual loop," it keeps going on and on and on
25:32 and escalating because eventually the distancer,
25:34 the person who is trying to get away,
25:35 if you corner them, they will explode. Eventually.
25:38 So that person feels overwhelmed because that person is being
25:42 pursued? Yes
25:44 That person maybe doesn't necessarily have the need to
25:49 resolve the problem or maybe doesn't even
25:51 see it as a problem. Precisely.
25:53 So they either don't see it as a problem or they don't
25:56 believe in resolving it right away and that's okay
25:58 because we found that this is part of a personality
26:00 style as well.
26:02 Your personality dictates whether or not
26:04 you want something to be resolved the same hour,
26:06 the same day - some folks we've worked with
26:09 wanted it to be resolved in 5 minutes and others in a week.
26:15 So when you have that disparity,
26:17 a couple need to come together and come to an agreement,
26:21 somewhere in the middle; so one person will say,
26:22 "Listen, I can't do this in 5 minutes, I have to process,
26:24 I have to think about this, so how about we
26:28 settle for before sunset - before the sun goes down?"
26:33 And the other person will say, "Well, I would have liked
26:37 a week, but I'll meet you halfway and let's just try
26:41 and resolve this before the sun goes down."
26:42 So you meet in the middle because if you don't
26:45 nothing is going to get resolved and that build up
26:47 will cause resentment and jeopardize the marriage.
26:50 Now there are quite a few scriptures that talk about this
26:53 and I wanted to point out a few of them and
26:56 get your feedback.
26:58 One very favorite scripture of mine says,
27:02 well we've eluded to it, "Let not the sun go down
27:04 on your wrath," and I believe you really pointed
27:07 out correctly that there's a difference between
27:10 wrath and resolution. Yes
27:13 A lot of people feel that the thing has to be resolved
27:14 before the sun goes down, but that's not what the
27:16 Bible says - the Bible says, "it must not go down
27:21 on your anger," so you resolve the anger,
27:24 and then you don't have a problem. Correct.
27:27 So one other thing I wanted to point out, Proverbs 15:1,
27:30 it says, "A soft answer turns away wrath."
27:33 "Turns away wrath." "A soft answer."
27:36 You have mentioned before that you think a tone, a rough tone
27:40 is going to make things worse when you're in conflict,
27:42 and that's absolutely true.
27:44 the tone makes all the difference in the world.
27:46 The approach should be loving. Loving right?
27:49 Conciliatory is another word that they use where you kind of
27:52 back down so that the other person doesn't feel attacked.
27:56 Now it sounds like you guys have all the tools you need,
27:59 and I want to wish you all the best and thank you
28:01 for coming - see you next time. Thank you. Thank you!


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Revised 2017-08-10