Welcome back. 00:00:01.86\00:00:03.20 We've been talking about Mottos for Marriage. 00:00:03.23\00:00:05.83 Successful couples have shared their motto, 00:00:05.87\00:00:08.60 their guiding principle with us, 00:00:08.64\00:00:10.34 we are passing that on to you as well. 00:00:10.37\00:00:13.44 And we are talking today about connecting 00:00:13.48\00:00:15.68 and then communicating. 00:00:15.71\00:00:17.05 We started off with connection, now we are communicating. 00:00:17.08\00:00:19.85 By the way if you want to learn more about 00:00:19.88\00:00:21.25 Mad About Marriage, 00:00:21.28\00:00:22.62 check us out on the web at madaboutmarriage.com 00:00:22.65\00:00:24.75 or you can go to our Facebook page 00:00:24.79\00:00:26.76 and like us on Facebook 00:00:26.79\00:00:28.59 or go to Google Plus, add us on your circles 00:00:28.62\00:00:30.73 or follow us on Twitter. 00:00:30.76\00:00:32.29 You got to get all those things right. 00:00:32.33\00:00:33.66 You know. I know. 00:00:33.70\00:00:35.03 We even have a YouTube channel for Mad About Marriage 00:00:35.06\00:00:38.40 and there is Lifestyle Magazine on roku channel, 00:00:38.43\00:00:40.84 so you can watch our programs there as well. 00:00:40.87\00:00:43.00 But today, we are talking about, 00:00:43.04\00:00:45.14 about having a way 00:00:45.17\00:00:46.94 to communicating our love for each other. 00:00:46.98\00:00:49.38 And the motto that we are talking about was... 00:00:49.41\00:00:51.11 The motto that we are talking about was, 00:00:51.15\00:00:53.15 "I will communicate my love to you daily 00:00:53.18\00:00:55.98 using words when necessary." 00:00:56.02\00:00:57.35 Yeah. 00:00:57.39\00:00:58.72 Now in order to do that, we've got to understand 00:00:58.75\00:01:00.56 what the other person needs. 00:01:00.59\00:01:01.92 That's right. 00:01:01.96\00:01:03.29 Now my tendency is 00:01:03.32\00:01:04.66 if I want you to communicate your love to me, 00:01:04.69\00:01:06.23 I will show you that 00:01:06.26\00:01:07.60 by communicating my love to you, 00:01:07.63\00:01:10.17 in the same way I want it shown to me. 00:01:10.20\00:01:11.67 In other words, I tend to model it. 00:01:11.70\00:01:13.03 Okay. 00:01:13.07\00:01:14.40 Maybe if I want an act of kindness, 00:01:14.44\00:01:15.77 I will do an act of kindness for you. 00:01:15.80\00:01:17.57 But that's not at all what you wanted. 00:01:17.61\00:01:19.37 You wanted something else and so I'm trying to show you, 00:01:19.41\00:01:22.71 this is how you do this. 00:01:22.74\00:01:24.21 And then if you're modeling to me with words of kindness, 00:01:24.25\00:01:28.02 something, yeah, the words are nice 00:01:28.05\00:01:29.38 but look at this, look at this and you wanted words back. 00:01:29.42\00:01:32.65 Well, if we are talking about 00:01:32.69\00:01:34.02 doing something for the other person. 00:01:34.06\00:01:35.39 Yeah. 00:01:35.42\00:01:36.76 Maybe I love going out to dinner so I think 00:01:36.79\00:01:38.73 "Oh, Mike is gonna love it if I plan a dinner out." 00:01:38.76\00:01:41.90 And so, I plan that thinking that 00:01:41.93\00:01:43.83 that's showing my love for you 00:01:43.87\00:01:45.63 when actually what you would rather do is, 00:01:45.67\00:01:47.90 you know, play golf together. 00:01:47.94\00:01:49.57 Yeah, I used to play golf. Yeah. 00:01:49.60\00:01:51.27 All right, so if we are gonna do this, 00:01:51.31\00:01:53.01 if we are really going to be effective 00:01:53.04\00:01:54.54 in communicating our love for each other, 00:01:54.58\00:01:57.35 using words only when absolutely necessary. 00:01:57.38\00:02:00.18 How would we do this? 00:02:00.22\00:02:01.55 What are the steps for making this happen? 00:02:01.58\00:02:02.92 Well, I think to understand what is gonna be meaningful 00:02:02.95\00:02:05.45 to the other person with our communication 00:02:05.49\00:02:08.66 of love is to, first of all just ask. 00:02:08.69\00:02:11.73 So I'd say, step number one, you know, 00:02:11.76\00:02:14.66 what would make you feel loved? 00:02:14.70\00:02:16.73 You know, and maybe this happens on sometime 00:02:16.77\00:02:18.77 when you are out on a date or something 00:02:18.80\00:02:20.64 and you have some time together and you just ask the question. 00:02:20.67\00:02:24.47 "You know, I want to be sure that you know that I love you 00:02:24.51\00:02:28.58 and I'm looking for ways to let you know that 00:02:28.61\00:02:32.01 and what will make you feel loved?" 00:02:32.05\00:02:34.02 That might be a question that take some by surprise 00:02:34.05\00:02:36.85 and it's a little hard to answer at first, 00:02:36.89\00:02:38.99 but as you maybe explore it a little bit, 00:02:39.02\00:02:41.82 you can actually come up with some things. 00:02:41.86\00:02:43.32 Well, you know, I really love it 00:02:43.36\00:02:44.69 when you, you know, I really like it when you-- 00:02:44.73\00:02:48.06 Or I really wish you would. 00:02:48.10\00:02:50.27 Maybe something you're not currently doing 00:02:50.30\00:02:51.80 that your partner would really love it if you did. 00:02:51.83\00:02:54.34 It will make me feel great if, you know, fill in the blank. 00:02:54.37\00:02:58.47 So ask, so that's number one. 00:02:58.51\00:03:00.81 And then just begin to explore and observe. 00:03:00.84\00:03:04.25 I need to sit back and watch what makes your eyes light up. 00:03:04.28\00:03:09.25 You know, I need to see what is really meaningful 00:03:09.28\00:03:11.79 to you by observing what it is. 00:03:11.82\00:03:14.19 That means I have to look at your values, 00:03:14.22\00:03:17.13 the principles that are important to you, 00:03:17.16\00:03:19.36 I have to look at the things that you just enjoy doing. 00:03:19.39\00:03:22.20 What is the definition of fun for you? 00:03:22.23\00:03:26.13 And what seems to make you feel secure and happy 00:03:26.17\00:03:30.04 as opposed to feeling threatened or fearful. 00:03:30.07\00:03:34.01 One of those things because it's my job 00:03:34.04\00:03:36.04 to make sure that you are, 00:03:36.08\00:03:38.05 you feel comfortable and safe in our relationship. 00:03:38.08\00:03:41.32 That's a part of feeling love. 00:03:41.35\00:03:42.78 So, if I observe and I say "What is that makes 00:03:42.82\00:03:45.89 Mike feel the most settled and the most safe?" 00:03:45.92\00:03:50.03 You know, and I can see that 00:03:50.06\00:03:51.49 and I can tell and if you watch, you know, 00:03:51.53\00:03:53.80 if a person will watch their spouse, they can learn-- 00:03:53.83\00:03:55.46 You can see that and observe that. 00:03:55.50\00:03:57.37 So begin to watch and just the personality. 00:03:57.40\00:04:00.87 You know, with this personality 00:04:00.90\00:04:02.24 what's gonna make this person feel loved? 00:04:02.27\00:04:04.41 And once you've done all that 00:04:04.44\00:04:06.14 and as you are doing it make a list. 00:04:06.17\00:04:07.51 Make a list. 00:04:07.54\00:04:08.88 So step number one is ask the question. 00:04:08.91\00:04:10.41 Step number two is observe 00:04:10.45\00:04:12.31 and just see what you observe from the other person. 00:04:12.35\00:04:14.88 Step number three is to write it down 00:04:14.92\00:04:16.35 so that you don't forget 00:04:16.38\00:04:17.72 and you kind of have a list of things there. 00:04:17.75\00:04:19.09 Yeah. 00:04:19.12\00:04:20.46 And then number four is to make a plan. 00:04:20.49\00:04:22.52 Yeah. 00:04:22.56\00:04:23.89 What are the things on this list 00:04:23.93\00:04:25.39 that I can actually do? 00:04:25.43\00:04:26.76 And when can I do this? Yes. 00:04:26.80\00:04:28.23 Maybe some of them are very tangible things. 00:04:28.26\00:04:30.77 Maybe some of them are attitudinal things 00:04:30.80\00:04:33.20 that just kind of change my attitude in certain areas 00:04:33.23\00:04:35.77 and that's gonna express love. 00:04:35.80\00:04:38.01 So some of them are gonna be ongoing. 00:04:38.04\00:04:40.68 There will be things just day-to-day, 00:04:40.71\00:04:42.51 I'm gonna change, I'm gonna do this for you. 00:04:42.54\00:04:44.71 Some of them might be an event. 00:04:44.75\00:04:46.88 You know, I'm gonna plan this event 00:04:46.92\00:04:48.85 and as he is gonna feel loved because this happens 00:04:48.88\00:04:52.52 and he knows that I spend time thinking about it 00:04:52.55\00:04:55.29 and thinking about him in order to plan it. 00:04:55.32\00:04:57.63 The key then is to persist in this. 00:04:57.66\00:04:59.89 Once I know what makes you happy do it regularly. 00:04:59.93\00:05:03.50 Our friend, Willie Oliver said that 00:05:03.53\00:05:05.77 when he discovered that Elaine, his wife loved flowers 00:05:05.80\00:05:09.80 and he said, I mean, she loves flowers. 00:05:09.84\00:05:13.78 He said, I discovered this when I brought her flowers once 00:05:13.81\00:05:15.91 and she just went crazy over it. 00:05:15.94\00:05:17.85 He said, so I put on my calendar 00:05:17.88\00:05:20.65 so that it pops up and reminds me every week, 00:05:20.68\00:05:23.55 every Friday I buy her flowers. 00:05:23.59\00:05:25.72 He said, it just makes her eyes light up. 00:05:25.75\00:05:27.46 She loves it. 00:05:27.49\00:05:28.82 Why wouldn't I do that for her he said? 00:05:28.86\00:05:30.33 Yeah, I mean, that's a good question. 00:05:30.36\00:05:32.03 If I know she loves it, why wouldn't I do it? 00:05:32.06\00:05:34.66 Yeah. 00:05:34.70\00:05:36.36 We have so many things that we know our spouse loves 00:05:36.40\00:05:39.03 but, you know, they don't really mean that much to us 00:05:39.07\00:05:42.07 or it's a lot of trouble or we just don't think about it 00:05:42.10\00:05:45.74 because we are not focusing on it. 00:05:45.77\00:05:48.01 Focus on it. Yeah. 00:05:48.04\00:05:49.38 Make a plan. If we know they love it, do it. 00:05:49.41\00:05:51.28 And it's not gonna happen by accident. 00:05:51.31\00:05:52.85 You have to plan it. So make it a plan. 00:05:52.88\00:05:55.38 Now, there is a couple of other mottos 00:05:55.42\00:05:56.92 we would like to get to. 00:05:56.95\00:05:58.62 One is "We have to learn to express request 00:05:58.65\00:06:03.02 and concerns without criticism or attack." 00:06:03.06\00:06:05.89 There are times when I have to, 00:06:05.93\00:06:07.26 I have a concern that I share with you something 00:06:07.30\00:06:08.86 I'm concerned about or I make a request of it, 00:06:08.90\00:06:11.37 something I want you to do for me or do differently. 00:06:11.40\00:06:13.77 But I have to learn to do that 00:06:13.80\00:06:15.14 without criticism or without attack. 00:06:15.17\00:06:17.71 That's not easy. No, it's not. 00:06:17.74\00:06:19.77 Because as soon as I hear the words 00:06:19.81\00:06:22.88 "I don't like or I wish you would." 00:06:22.91\00:06:26.82 Or "You always, you know, you tend to do this." 00:06:26.85\00:06:28.75 Or you never. Yeah. 00:06:28.78\00:06:31.29 Might offences go up. Yeah. 00:06:31.32\00:06:33.05 Oh, you know. 00:06:33.09\00:06:34.69 In fact, you know, sometimes you can just hear 00:06:34.72\00:06:36.52 a tone of voice or you can hear 00:06:36.56\00:06:38.13 a certain word and all of a sudden, 00:06:38.16\00:06:40.26 you know, your back straightens. 00:06:40.30\00:06:41.63 Hair stands up on the back of you neck and-- 00:06:41.66\00:06:43.00 You're like, oh, oh, here it comes. 00:06:43.03\00:06:44.37 It's fight-or-flight depending on your personality. 00:06:44.40\00:06:47.50 So if you are the person having to express our concerns, 00:06:47.54\00:06:50.07 sometimes we have to. 00:06:50.11\00:06:51.47 Sometimes there are things that we have to express. 00:06:51.51\00:06:53.88 This is a problem. Or make a request. 00:06:53.91\00:06:57.01 If you are the person doing that, 00:06:57.05\00:06:58.75 it's really important that you consider it first, 00:06:58.78\00:07:01.98 that you think about what you're going to say, 00:07:02.02\00:07:04.45 think before you speak 00:07:04.49\00:07:06.55 that you learn to express it in a way 00:07:06.59\00:07:09.76 that it's the least confrontational, 00:07:09.79\00:07:13.46 so that the person has the ability 00:07:13.50\00:07:15.33 to be open to it. 00:07:15.36\00:07:16.70 And very often that involves making eye statements. 00:07:16.73\00:07:19.67 So in other words, you talk about your thoughts, 00:07:19.70\00:07:21.74 your feelings, your needs, your concerns, 00:07:21.77\00:07:25.84 your response to what's taking place. 00:07:25.87\00:07:28.94 And there is one method that we teach 00:07:28.98\00:07:30.81 in conflict resolution is a means of doing 00:07:30.85\00:07:33.21 this is called the "XYZ method." 00:07:33.25\00:07:35.48 You know, when you do X in Y situations I feel Z. 00:07:35.52\00:07:39.62 It would be one way of expressing your concern. 00:07:39.65\00:07:41.89 So when you, you know, get angry with me, 00:07:41.92\00:07:45.06 when I forget to pick up my socks from the floor, 00:07:45.09\00:07:48.00 I feel frightened or whatever it may happened to be. 00:07:48.03\00:07:50.00 Yeah, whatever it is. 00:07:50.03\00:07:51.37 You know, so basically finding that pattern, 00:07:51.40\00:07:54.14 it just expresses this is my reaction, 00:07:54.17\00:07:55.80 this is my response to what's going on 00:07:55.84\00:07:58.47 and it expresses the concern well 00:07:58.51\00:08:00.88 or you know to make the request 00:08:00.91\00:08:03.61 just simply something as simple as, 00:08:03.65\00:08:05.31 you know, what would make me really happy 00:08:05.35\00:08:07.08 is if you could do X. 00:08:07.12\00:08:09.48 Or I would be so thrilled if you would be willing to do, 00:08:09.52\00:08:13.29 would you be willing to do that for me? 00:08:13.32\00:08:15.16 You know, so just a simple request 00:08:15.19\00:08:16.86 not a "why don't you" because that's an attack. 00:08:16.89\00:08:20.30 So I want to do everything I can do 00:08:20.33\00:08:22.20 not criticize you or attack you 00:08:22.23\00:08:24.90 because that's gonna make you defensive. 00:08:24.93\00:08:26.97 And people sometimes say, 00:08:27.00\00:08:28.34 "Well, but that's not being honest. 00:08:28.37\00:08:29.70 That's just, you know, pussyfooting around the thing." 00:08:29.74\00:08:31.67 Yeah. And I don't think that's true. 00:08:31.71\00:08:33.31 No, I don't either. 00:08:33.34\00:08:34.68 Because I think what it's doing 00:08:34.71\00:08:36.04 is protecting your relationship. 00:08:36.08\00:08:39.11 It's my responsibility to protect the relationship. 00:08:39.15\00:08:42.78 So if I'm gonna come out with guns blaring, 00:08:42.82\00:08:45.42 that's not protecting the relationship, 00:08:45.45\00:08:47.06 it's not protecting you. 00:08:47.09\00:08:48.42 You leave me wounded. Absolutely. 00:08:48.46\00:08:49.86 I've got holes all through me. 00:08:49.89\00:08:51.23 Bleeding. And what am I gaining by that? 00:08:51.26\00:08:52.59 Nothing. I put distance there. 00:08:52.63\00:08:53.96 Yeah. 00:08:54.00\00:08:55.33 You made me angry at you or hurt, 00:08:55.36\00:08:57.10 and I'm not gonna trust you anymore, 00:08:57.13\00:08:58.47 and I'm certainly not gonna do what you want me to do. 00:08:58.50\00:09:00.54 Oh, no. You know. 00:09:00.57\00:09:02.07 Dig the heels in or withdraw, 00:09:02.10\00:09:03.74 those are the two responses you get. 00:09:03.77\00:09:05.14 Yeah. Yeah. 00:09:05.17\00:09:06.51 You know, either you watch this. 00:09:06.54\00:09:07.88 You know, you think you didn't like that, well, watch this. 00:09:07.91\00:09:10.15 And if there is, if there is a compliance 00:09:10.18\00:09:13.31 is be grudged compliance. 00:09:13.35\00:09:14.88 It's dreaded compliance. It's angry compliance. 00:09:14.92\00:09:19.29 It's compliance that brings no joy 00:09:19.32\00:09:21.62 and so I'm grudgingly complying all the time, 00:09:21.66\00:09:25.39 I'm seething inside because of the pain 00:09:25.43\00:09:28.06 that was caused over this situation. 00:09:28.10\00:09:29.66 There is a big difference between saying 00:09:29.70\00:09:32.43 "You know, I feel this way when this happens than saying 00:09:32.47\00:09:37.71 you know, what you do to me, you know." 00:09:37.74\00:09:40.11 You can see the finger pointing and "I hate it when you do." 00:09:40.14\00:09:43.81 Yeah. 00:09:43.85\00:09:45.18 So the I statements. Here's how I feel. 00:09:45.21\00:09:47.58 I feel, I see, I observe, I wish, I, you know whatever. 00:09:47.62\00:09:53.29 I think whatever. I think. 00:09:53.32\00:09:54.69 It may be whatever that has to do. 00:09:54.72\00:09:56.06 All those statements rather than you this. 00:09:56.09\00:09:57.89 So we're talking about my personal experience 00:09:57.93\00:10:00.13 in relationship to what's going on 00:10:00.16\00:10:02.23 and how I wish those things were different. 00:10:02.26\00:10:04.93 So it's a non-accusatory non-attacking way 00:10:04.97\00:10:07.70 of making this request or expressing your concern. 00:10:07.74\00:10:10.67 Now, there is another motto that it goes, 00:10:10.71\00:10:13.54 it must go hand and glove with this particular motto. 00:10:13.58\00:10:15.81 It's a partner because while it's important as the speaker 00:10:15.84\00:10:19.81 when making the request to make sure 00:10:19.85\00:10:22.65 that you are clear and you are kind about that, 00:10:22.68\00:10:25.79 that's your number one priority. 00:10:25.82\00:10:27.66 You are the one that is most responsible 00:10:27.69\00:10:30.06 for the message that comes across. 00:10:30.09\00:10:32.83 It's also important when you are the receiver 00:10:32.86\00:10:35.26 to do some things. 00:10:35.30\00:10:36.63 If I have to receive that request, 00:10:36.67\00:10:38.70 it's my job to receive it without defensiveness. 00:10:38.73\00:10:42.40 That's a tough thing, isn't it? 00:10:42.44\00:10:44.57 And again what we tell people over and over again 00:10:44.61\00:10:46.98 in our seminars is defensiveness 00:10:47.01\00:10:49.41 is the enemy of intimacy. 00:10:49.44\00:10:52.45 You want intimacy, you don't defend yourself. 00:10:52.48\00:10:55.65 How do you do that? 00:10:55.68\00:10:57.02 That's not easy, especially if you feel like 00:10:57.05\00:10:58.55 you're constantly attacked. 00:10:58.59\00:11:00.89 But I know that you and I have discovered in pastoral work 00:11:00.92\00:11:04.66 that people will come to you and complain 00:11:04.69\00:11:06.36 and it feels very much like an attack. 00:11:06.39\00:11:08.80 Sometimes the finger is wagging and there is anger 00:11:08.83\00:11:12.40 and your tendency is to want to defend yourself 00:11:12.43\00:11:14.80 because after all this is an unjustified attack 00:11:14.84\00:11:16.77 and you're wrong 00:11:16.81\00:11:18.14 and your information is misguided 00:11:18.17\00:11:19.51 and you don't know what you're talking about 00:11:19.54\00:11:20.88 and you're just too mean to talk to him right now. 00:11:20.91\00:11:22.64 You got a whole list. 00:11:22.68\00:11:24.01 Yeah, I got a whole list of things. 00:11:24.05\00:11:25.38 But if I do that, I'm being defensive 00:11:25.41\00:11:28.15 and I never get to the heart 00:11:28.18\00:11:29.52 of what's going on with this person. 00:11:29.55\00:11:30.92 But if I will listen without defensiveness 00:11:30.95\00:11:33.72 and try to find the heart's desire 00:11:33.76\00:11:36.89 in this individuals' anger and their pain 00:11:36.93\00:11:40.00 and their request and their expression of concern 00:11:40.03\00:11:43.63 then I can find a point of ministry 00:11:43.67\00:11:45.30 but I will never be able to minister to this person 00:11:45.33\00:11:47.70 if I'm defending myself or defending the institution 00:11:47.74\00:11:51.27 or defending what I've done. 00:11:51.31\00:11:52.67 It means, sometimes I'm left bloody and beaten 00:11:52.71\00:11:56.24 but, you know what, that's what I think about 00:11:56.28\00:11:58.21 how what it means when the scripture says 00:11:58.25\00:12:00.52 "By His stripes we are healed. 00:12:00.55\00:12:02.62 He bored that for us." 00:12:02.65\00:12:03.99 Without defensiveness, without complaint 00:12:04.02\00:12:05.75 He could have defended himself 00:12:05.79\00:12:07.12 but He chose not to 00:12:07.16\00:12:08.49 and it provides for our healing. 00:12:08.52\00:12:09.86 We have the opportunity to heal each other. 00:12:09.89\00:12:12.46 By refusing to defend ourselves 00:12:12.49\00:12:14.46 and instead saying, "I want to listen 00:12:14.50\00:12:16.97 until I can find the point of concern. 00:12:17.00\00:12:19.37 The heart's desire and what's bothering you 00:12:19.40\00:12:22.90 and then I can minister to that point 00:12:22.94\00:12:24.44 rather than to the periphery over the anchor. 00:12:24.47\00:12:26.78 Most of the time when someone comes to you and they say, 00:12:26.81\00:12:29.81 "I don't like this about what you're doing" 00:12:29.84\00:12:32.68 there is really, it's not about that. 00:12:32.71\00:12:34.68 It's not about that surface issue 00:12:34.72\00:12:36.85 and that's true in our marriages. 00:12:36.89\00:12:38.52 It's something deeper. 00:12:38.55\00:12:39.89 It's not usually, you know, we have, 00:12:39.92\00:12:42.32 we have fights over socks on the floor 00:12:42.36\00:12:44.43 or how to squeeze a toothpaste 00:12:44.46\00:12:45.99 or whatever and it's not about that, 00:12:46.03\00:12:47.50 it's about something that makes that important. 00:12:47.53\00:12:49.33 It may be over respect. 00:12:49.36\00:12:50.70 Yes. It may be over care. 00:12:50.73\00:12:52.77 There is a heart's desire there. 00:12:52.80\00:12:54.14 Yeah. 00:12:54.17\00:12:55.50 And I think its' important to understand that 00:12:55.54\00:12:57.54 because when you understand that, 00:12:57.57\00:12:58.91 you understand that you're opening 00:12:58.94\00:13:00.28 the door to intimacy. 00:13:00.31\00:13:01.64 If I hear your heart's desire 00:13:01.68\00:13:03.01 and I hear that without defensiveness. 00:13:03.04\00:13:04.98 Now, I can be open to accommodating you. 00:13:05.01\00:13:07.88 I can be open to ministering 00:13:07.92\00:13:09.28 to that particular need that you have. 00:13:09.32\00:13:11.05 Now there is a caveat to this. 00:13:11.09\00:13:13.05 There are times in abusive relationships 00:13:13.09\00:13:15.99 where the attack is serious where it's truly detrimental 00:13:16.02\00:13:19.83 and in those cases a boundary needs to be drawn 00:13:19.86\00:13:23.16 so that you do not have to be the recipient of abuse. 00:13:23.20\00:13:25.67 That's right. 00:13:25.70\00:13:27.04 So a boundary needs to be drawn. 00:13:27.07\00:13:28.54 But apart from an abusive relationship 00:13:28.57\00:13:31.54 with just two people who may even have a history of arguing 00:13:31.57\00:13:34.81 when that concern, that criticism comes 00:13:34.84\00:13:37.01 if I can listen without defensiveness, 00:13:37.05\00:13:40.02 I can hear your heart's desire then we have an opportunity 00:13:40.05\00:13:43.65 to truly minister to each other, don't we? 00:13:43.69\00:13:46.45 You know, a lot of this comes from John Gottman's work 00:13:46.49\00:13:49.12 and if people want to understand more about this, 00:13:49.16\00:13:51.19 they might look at John and Julie Gottman's work 00:13:51.23\00:13:53.23 from the National Marriage Institute. 00:13:53.26\00:13:54.63 That's right, so we encourage you 00:13:54.66\00:13:57.67 to find a way to communicate with love. 00:13:57.70\00:13:59.63 Do it with gentleness 00:13:59.67\00:14:01.17 because we want you to be madly in love forever. 00:14:01.20\00:14:03.81