Hello, I'm Shelley Quinn,
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and we welcome you
again to Issues and Answers.
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Today, we have
returning to us Doris Gothard
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who is a very talented woman,
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she has a degree
in pure mathematics
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with a minor in engineering,
not too many women pursue that.
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Not many.
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And she comes to us
from Washington, Michigan.
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I thought that was a
mistake when I first saw that,
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but that's where she lives.
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And she's just a precious person
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but has so much experience.
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She was a corporate manager
for General Motors Systems...
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excuse me,
Electronic Data Systems,
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and has years of experience
in the corporate world.
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But what the Lord
has done is allowed her
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to take that
experience, she now works...
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I met her actually at a
women's ministry function
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where we were
both keynote speakers
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and she has taken her leadership
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and team building
experience into the church.
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She also is very active in her
local government, I would say.
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Yeah.
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She's just a delightful
person and so is her precious
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and good looking husband.
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I just love your husband.
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Let me introduce Doris Gothard.
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Doris, thank you
for being with us again.
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Shelley, thank
you for having me.
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Yes, well, we just really enjoy,
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I fell in love with
you when I first met you.
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You were telling the
story of when you and Donald met
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and you were like two
little lightning bugs.
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And I'll never forget,
we won't go into that now,
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but that was the
best presentation.
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We had a great
time together, we did.
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We're talking about
team building today,
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and we've got so
much to talk about,
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I'd like to jump right into it.
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What do you think
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is the most important foundation
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for having a successful team?
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Well, I think you need
to have a very good leader,
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and we've talked about that,
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and you need to have good people
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for a successful team.
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I am passionate
about this subject,
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and then I'll let you
ask me another question,
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but I'm very
passionate about this subject
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because I love ministry
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and I love being a
worker in my church.
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Did you know that
most of the people
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that we have in
churches, not just my church
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but in every church worldwide,
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they're volunteers,
they are unpaid workers,
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many of whom come
to work every day,
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but it's service to them
and it's ministry to them.
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And so I just want to share
a few ideas from my experience,
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even though most
of my work experience
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was in corporate America,
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but I've got some experience
also in working in community
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and in the church and
working on a team in my home.
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My husband and I make up
a fantastic team in my home,
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so I'm excited about
sharing a few things today.
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Surely.
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How important do you
think, even sometimes,
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I have seen good leaders
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with good team
members around them,
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and the team is floundering
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because they
don't have clear goals.
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How important is goal setting
to good success of the team?
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Goal setting is
important, but first, let me say
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because I like images of things,
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and for the purpose of
our discussion here today,
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I created a pie chart
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of how learning
takes place on a team.
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And so if you are
a member of a team,
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or you are
interested in joining a team,
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whether it's on your
job, or in the community,
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or in the church,
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and the church is made
up of many, many, many teams
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but overall one big team,
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and that's the
members in the church.
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And sometimes,
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in many of our
ministry programs,
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we have a little
difficulty getting started.
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And we have some
difficulty in ending,
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but 70% of the
knowledge that you gain
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and how to be
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an effective member of the team
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comes from actually volunteering
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or being asked to
serve on that team,
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20% of the knowledge
that one learns and gains
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about how to be an
effective team member
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comes from the role models
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and from those individuals
that are on the team,
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or in the church,
or in the community
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that will give you feedback.
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Now in one of those
areas that I just mentioned,
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we never really
have to worry about
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people in our churches
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giving us a little
feedback about what they think.
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That's true.
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You know, you may be
a little less inclined
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on your job to really be honest
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and upfront and
candid with some employee
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on your job or
team member on your job,
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but in the church,
from my experience,
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my members are not short
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on giving me their feedback
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in terms of their
feelings about my role
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or participation
on any project team
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that we have
there in the church.
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But clear goals is
the question that you ask,
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they're important
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because the team needs to know
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the purpose of the team.
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Right.
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What is our purpose
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in the worldwide church
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that you and I belong?
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We have a mission,
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spreading the
three angels' gospel,
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telling the world that
Jesus Christ is soon to come.
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Now each person I
believe has a ministry purpose.
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And if you don't know
what that purposes is,
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then you just need to
have a little talk with Jesus
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and ask him,
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"What is my
purpose here on this earth?
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What is my purpose in life?"
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But clear goals on any
formalized or informal team,
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if the leader does not make sure
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that there are clear
goals, then there will be,
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and the term that I
used is floundering,
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you'll have difficulty starting
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and you'll have
difficulty in how to end.
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So floundering takes place
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when you don't have
clear goals on your team.
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Not only clear goals
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but how about
clearly defined roles?
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When people are in a
team that they don't know,
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you know, if you
can say this is what
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we want to do, now let's do it,
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my experience has been
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if someone hasn't been assigned
a certain responsibility,
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there's no accountability
for that to get done.
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You can say, you know,
we need to get this church,
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let's say, it's
the reception room,
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"Okay, we need to
get this cleaned up."
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Okay, and then we
want to do, you line out,
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but if you don't tell someone,
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"Okay, you need to do this part,
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you take the
kitchen, you do this,"
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it doesn't seem
like anything gets done
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if it's just a corporate role,
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we have to kind
of break that down,
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would you agree?
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I agree, and let me tell you,
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what you have just
asked is very important.
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Now of course I
have not had it secret
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that I love to cook in my home,
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I love cooking for my
husband, and I love to bake.
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So let's just use this
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in the context of an ingredient
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that goes into baking
your special whatever that is,
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whether it's a
dessert or an entrée.
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When you don't
have clearly defined
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roles and responsibilities
in the church, on the job,
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or if you are a
community activist,
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or in your home,
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if there aren't clearly defined
roles and responsibilities,
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guess what you get?
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Nothing.
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You get confusions. Absolutely.
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It's confusion.
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It's like trying to bake a
cake and then you don't remember
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what ingredient you put in last.
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Right.
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You know, you will
have absolute confusion.
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So this was so important
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until I made a
couple of notes here,
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so let me just
read you the first line,
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that goes this is so important,
I want to script this.
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No one wants
confusion in the church,
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on the job, in the home,
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or on a team.
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No one would desire confusion.
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Clearly defined
goals and responsibilities
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for every single
member of the household,
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for members of a team,
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is an important ingredient
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because you don't want
there to be any confusion
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about what your role
and responsibility is.
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Amen.
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And any project that I'm invited
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to participate,
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that's a basic
question that I will have,
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what role, what responsibility.
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And I have learned to ask that.
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From experience?
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Yes, often I have been,
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somebody will come to me
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and ask me to
join an organization
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or they'll take on a role.
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And if you are asked
to be part of a committee
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or part of a
group, a team effort,
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if I don't ask
what role in advance
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what I often find is suddenly,
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"I'm the one
that's heading this up
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and it wasn't my idea.
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That's right.
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So, you know,
you may be taking on
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more responsibility
than you want to assume
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or have time to
commit to the project.
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And I would say,
that's not always, you know,
00:10:01.40\00:10:03.47
your fault or the
team member's fault
00:10:03.50\00:10:06.53
because if you were never given
00:10:06.57\00:10:09.44
your clearly defined
role and responsibility,
00:10:09.47\00:10:13.24
then I don't think
it's necessarily fair
00:10:13.27\00:10:15.81
to suggest that
Shelley is trying to take over,
00:10:15.84\00:10:17.81
she's trying to run things.
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You know, that's
not usually what it is.
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It's usually, "Okay,
we've got you on the team.
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Okay, what do we do?"
And it's like, "Oops, wait."
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I wasn't planning on,
you know, managing the team
00:10:24.29\00:10:28.12
or leading the
team, I should say.
00:10:28.16\00:10:29.62
I was only wanting to, you know,
00:10:29.66\00:10:32.03
I can commit this much time
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and you're suddenly asking me
to oversee the entire project,
00:10:33.46\00:10:36.50
so that's something
that's very important to me
00:10:36.53\00:10:38.67
is to find the goals...
00:10:38.70\00:10:41.70
what the expected roles
are, clearly defined roles.
00:10:41.74\00:10:44.94
So we have
clearly defined goals.
00:10:44.97\00:10:47.14
Yes. Clearly defined roles.
00:10:47.18\00:10:49.41
Now let's talk
about clear communication
00:10:49.44\00:10:51.61
because I know
00:10:51.65\00:10:52.98
that's an important
ingredient to team building.
00:10:53.01\00:10:55.55
It is.
00:10:55.58\00:10:56.92
And for me, and this
comes from experience too
00:10:56.95\00:11:00.82
because I've spent so
many years in leadership,
00:11:00.86\00:11:03.32
but I can sit back quietly
00:11:03.36\00:11:06.09
and observe an organization,
00:11:06.13\00:11:09.76
observe a team, observe a board,
00:11:09.80\00:11:14.67
observe an executive committee,
00:11:14.70\00:11:17.67
and it doesn't take me very long
00:11:17.71\00:11:19.57
to get a sense
of this ingredient
00:11:19.61\00:11:24.05
and that is if
communication is not clear,
00:11:24.08\00:11:28.28
it doesn't take long
00:11:28.32\00:11:29.78
to determine
that the team members,
00:11:29.82\00:11:32.35
the committee
members, the board members,
00:11:32.39\00:11:35.12
they don't have
clear communications
00:11:35.16\00:11:38.23
about what is being discussed
00:11:38.26\00:11:40.46
and what is
being required of them.
00:11:40.50\00:11:42.23
That gives a true indicator
00:11:42.26\00:11:44.67
as to how well that team
or that board is being run.
00:11:44.70\00:11:47.84
Communication is key.
00:11:47.87\00:11:50.01
And whenever you
have clear communications,
00:11:50.04\00:11:52.27
you will know that
everybody is working in sync,
00:11:52.31\00:11:55.18
I might use language sometimes
because I spent so many years
00:11:55.21\00:11:58.11
working in an environment
where everything that we did
00:11:58.15\00:12:00.92
was to support an
automobile company.
00:12:00.95\00:12:02.75
Yes.
00:12:02.78\00:12:04.12
And, you know, any leader
00:12:04.15\00:12:07.39
working in the
automobile industry
00:12:07.42\00:12:09.72
during the time that I
spent my working career,
00:12:09.76\00:12:12.76
they would identify these terms
00:12:12.79\00:12:15.86
that the success
of this corporation,
00:12:15.90\00:12:18.70
the success of this
company will be dependent upon
00:12:18.73\00:12:24.04
how well this
team, and at the time,
00:12:24.07\00:12:26.61
we had more than 80,000 plus
employees that were working,
00:12:26.64\00:12:30.75
you know, for GM at the
time, they are far less today.
00:12:30.78\00:12:34.22
But it was determined
00:12:34.25\00:12:35.58
based upon the
success of the team,
00:12:35.62\00:12:38.25
how well the
team worked together.
00:12:38.29\00:12:41.42
Think of a car,
think of a truck,
00:12:41.46\00:12:44.79
most cars and
trucks have four wheels,
00:12:44.83\00:12:48.23
teamwork is working
together toward a common goal
00:12:48.26\00:12:52.37
that everybody knows what it is,
00:12:52.40\00:12:54.14
you know the purpose,
00:12:54.17\00:12:55.50
so that each one of those wheels
00:12:55.54\00:12:57.97
on that truck, on
that car are moving in sync
00:12:58.01\00:13:01.64
so that that car would
move and that truck would move.
00:13:01.68\00:13:04.45
I'm inspired myself.
00:13:04.48\00:13:06.41
I feel like I want
to go back to work.
00:13:06.45\00:13:09.28
But teamwork is key
00:13:09.32\00:13:11.52
when everybody
is working together,
00:13:11.55\00:13:13.89
very much like you
have here at the studio,
00:13:13.92\00:13:15.82
everybody has a role
and a responsibility,
00:13:15.86\00:13:18.36
and they are
performing those roles
00:13:18.39\00:13:20.13
while you and I are
having this conversation
00:13:20.16\00:13:22.16
about team building.
00:13:22.20\00:13:23.70
And clear
communication is very critical.
00:13:23.73\00:13:27.37
Sometimes, you will go to...
00:13:27.40\00:13:30.01
My schedule is very jam packed.
00:13:30.04\00:13:33.31
And often if I allow
45 minutes for a meeting,
00:13:33.34\00:13:37.81
45 minutes is all I can
give to a particular meeting.
00:13:37.85\00:13:41.62
And if you're in there
and I'm leading the meeting
00:13:41.65\00:13:44.89
and someone's coming in late
00:13:44.92\00:13:46.32
and they're critical
00:13:46.35\00:13:47.72
to the procedure or the process,
00:13:47.76\00:13:51.56
you may have to catch them up,
00:13:51.59\00:13:52.93
then suddenly I will find myself
00:13:52.96\00:13:55.46
sometimes trying
to explain something
00:13:55.50\00:13:58.50
and you've got someone
00:13:58.53\00:13:59.87
who's constantly
popping their hand up,
00:13:59.90\00:14:02.37
not allowing you
to give an overview,
00:14:02.40\00:14:04.37
to give a clear
communication, you know,
00:14:04.41\00:14:06.61
and defining
your purposes and all,
00:14:06.64\00:14:08.78
and it becomes very
frustrating for a leader,
00:14:08.81\00:14:11.61
so you have to learn
00:14:11.65\00:14:13.72
how to clearly communicate
the importance of the overview,
00:14:13.75\00:14:17.92
you have to learn to, you know,
00:14:17.95\00:14:20.06
with all these
different personality styles,
00:14:20.09\00:14:22.46
how to communicate with them
in a way that won't offend them
00:14:22.49\00:14:24.96
but that they are not
detracting from the team
00:14:24.99\00:14:27.56
because there's
always someone like that.
00:14:27.60\00:14:29.76
And that brings
us to your point,
00:14:29.80\00:14:33.47
and I think it's a
very critical point,
00:14:33.50\00:14:35.84
of we have to
learn to be Christ like
00:14:35.87\00:14:41.68
in our behavior
if we are a leader.
00:14:41.71\00:14:44.28
And it's important
that the whole team model
00:14:44.31\00:14:48.72
that Christ-like behavior.
00:14:48.75\00:14:51.65
Let me begin by saying,
00:14:51.69\00:14:54.89
today I believe
is the first time
00:14:54.92\00:14:59.69
that I have ever
been a part of a program
00:14:59.73\00:15:03.06
in an environment
such as we are here at 3ABN
00:15:03.10\00:15:06.74
where I have the
freedom to use the terminology
00:15:06.77\00:15:10.07
that I'm going to use today
00:15:10.11\00:15:12.04
and talking
about the need to have
00:15:12.07\00:15:15.71
Christ-like behavior
demonstrated by individuals
00:15:15.74\00:15:19.65
who are
participating on the team.
00:15:19.68\00:15:21.38
Now as you well know, in
the corporate environment,
00:15:21.42\00:15:23.92
I would not be
able to convene my staff
00:15:23.95\00:15:27.52
and have a discussion with them
00:15:27.56\00:15:29.42
about how we really
need to have some improvement
00:15:29.46\00:15:32.89
in their Christ-like
behavior on our team.
00:15:32.93\00:15:35.86
I wouldn't be able to
express it in that context,
00:15:35.90\00:15:38.80
but what I want to
tell the world today is that
00:15:38.83\00:15:42.50
in corporate environments,
00:15:42.54\00:15:45.14
and I'm a Christian,
00:15:45.17\00:15:46.84
in corporate environments,
from my experience,
00:15:46.88\00:15:50.75
I believe we use
biblical principles.
00:15:50.78\00:15:56.35
Different vernacular.
00:15:56.38\00:15:57.72
Exactly, different vernacular,
00:15:57.75\00:15:59.42
as a matter of fact,
what I want to spend...
00:15:59.45\00:16:01.62
If we have the time, I
want to spend a little time
00:16:01.66\00:16:04.33
sharing with you
very specifically
00:16:04.36\00:16:07.46
some values that,
as a corporate leader,
00:16:07.50\00:16:11.10
they were ingrained in me
00:16:11.13\00:16:13.17
and anybody that
worked on my team,
00:16:13.20\00:16:14.80
any manager, any
supervisor, any employee,
00:16:14.84\00:16:17.74
there were certain values
00:16:17.77\00:16:19.47
for the
corporation that I worked for
00:16:19.51\00:16:21.71
that we reviewed at
every staff meeting,
00:16:21.74\00:16:24.91
every single staff meeting.
00:16:24.95\00:16:26.41
And when I took a
closer look at them
00:16:26.45\00:16:29.02
in preparation for having
this conversation with you,
00:16:29.05\00:16:31.79
I realized that they were values
00:16:31.82\00:16:35.29
that every
Christian holds very dear,
00:16:35.32\00:16:39.69
I believe, and if they don't,
00:16:39.73\00:16:41.06
I hope after our
discussion today,
00:16:41.10\00:16:42.53
when they review
what we have talked about,
00:16:42.56\00:16:44.67
they will say we need to
model some of the same values.
00:16:44.70\00:16:48.70
These are Christ-like values
that corporate individuals do.
00:16:48.74\00:16:52.34
You know, I have to
just interject if I may here.
00:16:52.37\00:16:55.24
I have found that
most self-improvement,
00:16:55.28\00:16:59.91
most I'm saying, most
self-improvement gurus
00:16:59.95\00:17:05.05
are using biblical principles,
00:17:05.09\00:17:08.46
and often, they'll have
some biblical principles.
00:17:08.49\00:17:12.19
You can just see
exactly where they've taken them
00:17:12.23\00:17:15.00
from the Bible,
00:17:15.03\00:17:16.36
and they just put
different labels on them,
00:17:16.40\00:17:19.33
and it's interesting to
me that we find the success.
00:17:19.37\00:17:23.47
I mean, just read
the book of Proverbs
00:17:23.51\00:17:25.21
if you want to find
good success principles.
00:17:25.24\00:17:27.81
But Christ-like behavior,
00:17:27.84\00:17:29.71
let's look at some of the things
00:17:29.74\00:17:31.71
that are already
being modeled out there
00:17:31.75\00:17:33.82
because people
understand they are important,
00:17:33.85\00:17:35.82
and I think it's
inherent to people in general
00:17:35.85\00:17:40.09
who were created
in the image of God
00:17:40.12\00:17:42.46
even though
they may have fallen.
00:17:42.49\00:17:44.09
They know there are certain
00:17:44.13\00:17:45.93
basic principles
that are important.
00:17:45.96\00:17:49.16
I listed a few.
00:17:49.20\00:17:50.93
I feel free today.
00:17:50.97\00:17:52.43
I am so happy to have
this discussion with you
00:17:52.47\00:17:55.27
because as you said,
00:17:55.30\00:17:56.77
the Book of Proverbs
is a wonderful study,
00:17:56.81\00:18:00.98
as a matter of fact,
00:18:01.01\00:18:02.34
we're studying it
right now in our lessons,
00:18:02.38\00:18:05.61
in our Bible study
lessons, you know, at my church,
00:18:05.65\00:18:07.85
but at the top of the list
00:18:07.88\00:18:09.88
and I said I know that
for some of our viewers
00:18:09.92\00:18:12.85
this might seem odd,
00:18:12.89\00:18:15.06
but at the top of the list
00:18:15.09\00:18:16.73
as one of the values that we had
00:18:16.76\00:18:18.69
as a corporate leader
00:18:18.73\00:18:20.40
that I covered with my employees
00:18:20.43\00:18:22.10
for all of those years
guess what it was, humility.
00:18:22.13\00:18:26.13
That's interesting.
00:18:26.17\00:18:27.50
That was value number one.
00:18:27.54\00:18:30.37
That's interesting.
00:18:30.41\00:18:31.74
Let me share a
few things with you.
00:18:31.77\00:18:35.31
Humility is based on...
00:18:35.34\00:18:36.95
This is my humble understanding.
00:18:36.98\00:18:39.51
Humility is based
on that understanding
00:18:39.55\00:18:42.08
that each person
00:18:42.12\00:18:44.69
that was on my team had ideas,
00:18:44.72\00:18:51.49
and inside of them,
00:18:51.53\00:18:53.16
they may have had a
desire to share their ideas.
00:18:53.19\00:18:57.83
My role, my job as a leader
00:18:57.87\00:19:00.40
was to be sensitive to
those dynamics within that team,
00:19:00.44\00:19:04.07
to sense those verbal
and nonverbal communications
00:19:04.11\00:19:08.11
so that I would have
some completion to that
00:19:08.14\00:19:11.35
and encourage,
create an environment
00:19:11.38\00:19:13.01
so that everybody could share.
00:19:13.05\00:19:14.95
So it takes humility
00:19:14.98\00:19:18.05
sometimes for a leader
to be able to step back
00:19:18.09\00:19:20.99
and say, "I
don't know everything
00:19:21.02\00:19:24.53
and maybe I'm doing
00:19:24.56\00:19:26.16
more of the talking
in our team meetings
00:19:26.19\00:19:28.36
and staff
meetings than I should."
00:19:28.40\00:19:30.37
Everybody knows the
role that each other has,
00:19:30.40\00:19:33.77
so we don't always have to say,
00:19:33.80\00:19:35.70
"Because I'm the
leader, I must chair."
00:19:35.74\00:19:37.51
I don't think that the
leader, meaning the position
00:19:37.54\00:19:41.34
is necessarily the person
00:19:41.38\00:19:42.71
that should always
chair every single meeting.
00:19:42.74\00:19:44.31
That's good.
00:19:44.35\00:19:45.68
I think that there are
team members sometimes,
00:19:45.71\00:19:47.75
I mean, but that takes
leadership with humility
00:19:47.78\00:19:49.92
to be able to be enabling
and empowering, with humility,
00:19:49.95\00:19:55.42
to be enabling and empowering
00:19:55.46\00:19:57.89
to allow some of the gifts
of individuals on the team,
00:19:57.93\00:20:01.70
you know, to shine. That
is so critical in church.
00:20:01.73\00:20:04.67
I love it. It is. It is.
00:20:04.70\00:20:06.03
And in homes,
that's a very critical...
00:20:06.07\00:20:08.30
Let me share another value
that we had on my work team
00:20:08.34\00:20:12.14
in the corporate
environment, curiosity.
00:20:12.17\00:20:15.61
And to me, curiosity
just builds on humility.
00:20:15.64\00:20:19.71
If you're working in
cooperation with the leader
00:20:19.75\00:20:23.79
that does not stifle
every idea that you have
00:20:23.82\00:20:26.96
even though it may not be
the best idea at the time,
00:20:26.99\00:20:29.36
I say you should have
creativity and curiosity flow
00:20:29.39\00:20:36.13
within every team.
00:20:36.16\00:20:37.67
That builds a strong team
so that they can move together
00:20:37.70\00:20:41.74
like those wheels on
those cars and trucks
00:20:41.77\00:20:43.81
that I was talking about,
00:20:43.84\00:20:45.17
moving in sync together
00:20:45.21\00:20:47.08
to accomplish a
common goal and purpose.
00:20:47.11\00:20:49.64
And for us, for
Christians in the church,
00:20:49.68\00:20:51.68
we know what our mission is,
00:20:51.71\00:20:54.18
we know what our goals are
00:20:54.22\00:20:55.55
in order to
accomplish that mission,
00:20:55.58\00:20:57.49
and by God's grace,
00:20:57.52\00:20:58.85
I'm determined to
be a part of a movement
00:20:58.89\00:21:02.66
that knows what its mission
is and what its purposes is.
00:21:02.69\00:21:06.26
Another value, empathy.
00:21:06.29\00:21:10.83
Empathy, and I made
a few notes on this.
00:21:10.87\00:21:13.20
It goes something like this.
00:21:13.23\00:21:16.34
And this is not a
Webster's Dictionary definition.
00:21:16.37\00:21:18.91
Okay. This is just...
00:21:18.94\00:21:20.44
We like it better.
00:21:20.48\00:21:22.38
Really, I'm being creative here,
00:21:22.41\00:21:24.55
so I would say,
empathy goes like this,
00:21:24.58\00:21:27.95
I understand, Shelley,
that you have your view,
00:21:27.98\00:21:32.72
which is probably
different from my view
00:21:32.75\00:21:34.62
on this subject
of team building,
00:21:34.66\00:21:38.39
but I also understand that
your view about this subject
00:21:38.43\00:21:41.36
that we're talking about
00:21:41.40\00:21:43.03
is as valid to you
as my view is to me.
00:21:43.06\00:21:47.27
That's right.
00:21:47.30\00:21:48.64
But guess what,
00:21:48.67\00:21:51.37
I want to tell you
00:21:51.41\00:21:52.74
that I want to
understand your point of view.
00:21:52.77\00:21:57.61
That's good.
00:21:57.65\00:21:58.98
To me, that's a
person who shows empathy
00:21:59.01\00:22:03.25
to another person.
00:22:03.28\00:22:04.62
And then the last
one, the last value
00:22:04.65\00:22:07.79
that we spend a lot of
time sharing with our employees
00:22:07.82\00:22:12.89
is the area of trust.
00:22:12.93\00:22:16.10
Do you know in the
home, there must be trust?
00:22:16.13\00:22:21.37
Without trust, there is no team.
00:22:21.40\00:22:25.57
Without trust in
any organization,
00:22:25.61\00:22:27.78
without trust from
leaders to employees,
00:22:27.81\00:22:30.65
without trust,
there can be no teamwork.
00:22:30.68\00:22:36.25
If nobody on the team
trusts anybody on the team,
00:22:36.28\00:22:39.75
if no one
within the church board
00:22:39.79\00:22:43.36
trusts each other
on the church board,
00:22:43.39\00:22:44.99
I say it's time to
have an offsite meeting
00:22:45.03\00:22:47.80
and deal with one
value, and that's trust.
00:22:47.83\00:22:51.73
I see each one of these
as Christ-like behavior.
00:22:51.77\00:22:54.04
Do you agree with
me? Oh, absolutely.
00:22:54.07\00:22:55.40
I wrote a couple of
other thoughts here about this.
00:22:55.44\00:22:57.67
Trust is made up of two parts,
00:22:57.71\00:23:00.24
and then I'll
share just a short story.
00:23:00.28\00:23:01.61
I know we don't
have a lot of time,
00:23:01.64\00:23:03.21
but I love this subject.
00:23:03.24\00:23:05.31
Trust in my view
has two parts to it,
00:23:05.35\00:23:10.75
competence and sincerity.
00:23:10.79\00:23:14.99
Here's my story.
00:23:15.02\00:23:16.73
I think I shared it with
the members of your team here
00:23:16.76\00:23:21.26
and maybe some that are
even behind the cameras today.
00:23:21.30\00:23:24.47
And I said imagine
that if you had never flown
00:23:24.50\00:23:27.27
on an airplane before
00:23:27.30\00:23:28.84
and you went to the airport
00:23:28.87\00:23:30.21
and now it's
time for you to board
00:23:30.24\00:23:31.57
and you get on the aircraft,
00:23:31.61\00:23:33.01
and nowadays the stewardesses,
00:23:33.04\00:23:35.91
I think they still
call them stewardesses,
00:23:35.94\00:23:37.85
are very friendly
00:23:37.88\00:23:39.28
but sometimes the pilot
is standing there at the door
00:23:39.31\00:23:41.92
to greet all of
the company's guests.
00:23:41.95\00:23:45.45
And so you're next in
line and the pilot greets you
00:23:45.49\00:23:48.32
and he says, "Well, Shelley,
how are you doing today?
00:23:48.36\00:23:51.56
Welcome on board.
00:23:51.59\00:23:53.50
I am so looking
forward to this flight.
00:23:53.53\00:23:56.03
You know,
Shelley, I love flying.
00:23:56.06\00:23:58.43
I have always loved flying.
00:23:58.47\00:24:00.50
I've always
wanted to fly an airplane
00:24:00.54\00:24:02.17
since the time
that I was a child."
00:24:02.20\00:24:04.17
And let's say perhaps that
you, Shelley, said to the pilot,
00:24:04.21\00:24:08.41
"Well, where did you
get your pilot's training?"
00:24:08.44\00:24:11.55
And how long
have you been flying?
00:24:11.58\00:24:12.91
Right.
00:24:12.95\00:24:14.28
"Well, I've never
had any pilot's training
00:24:14.32\00:24:16.99
and I've never flown before."
00:24:17.02\00:24:19.82
I'd be walking out. Exactly.
00:24:19.85\00:24:23.46
Do you get my story?
00:24:23.49\00:24:25.03
The point of the story,
00:24:25.06\00:24:26.39
the message in the story is that
00:24:26.43\00:24:29.23
in leadership and
in the value of trust,
00:24:29.26\00:24:34.60
trust is two parts,
00:24:34.64\00:24:37.04
you can be as sincere as
possible in what you say,
00:24:37.07\00:24:42.84
but if you don't demonstrate
that you're trustworthy,
00:24:42.88\00:24:44.98
in other words,
00:24:45.01\00:24:46.35
if there isn't that
demonstration of competence,
00:24:46.38\00:24:49.35
we're not gonna have a
one-leg stool here for trust.
00:24:49.38\00:24:52.42
It goes in two parts,
00:24:52.45\00:24:54.29
you must have both
competence and sincerity.
00:24:54.32\00:24:58.26
When we talk about a team, like,
00:24:58.29\00:25:01.53
especially let's use
the reference of the church,
00:25:01.56\00:25:05.50
if we're talking
about team building
00:25:05.53\00:25:07.04
or even in home,
00:25:07.07\00:25:08.40
the team in the
home, the team at church,
00:25:08.44\00:25:10.61
wherever you're
working on a team,
00:25:10.64\00:25:11.97
how important is
prayer to true team building?
00:25:12.01\00:25:18.01
What a question.
00:25:18.05\00:25:19.55
Loaded, isn't it?
00:25:19.58\00:25:20.92
You probably
already know my answer.
00:25:20.95\00:25:22.28
Let me tell you,
00:25:22.32\00:25:23.69
when I would drive, I'd
pray before I left home.
00:25:23.72\00:25:28.06
So that's an indicator
that prayer is for me...
00:25:28.09\00:25:30.99
Absolutely.
00:25:31.03\00:25:32.36
For me, a Christian, it is key,
00:25:32.39\00:25:36.03
it is above anything that I
have shared in this segment.
00:25:36.06\00:25:40.00
Prayer is the key,
prayer changes things,
00:25:40.04\00:25:43.41
prayer keeps things in balance,
00:25:43.44\00:25:45.87
prayer helps the
team to accomplish more
00:25:45.91\00:25:48.41
than they ever dreamed possible.
00:25:48.44\00:25:50.81
For me, as a leader,
00:25:50.85\00:25:52.81
before any
meeting with any team,
00:25:52.85\00:25:55.48
there's prayer before,
00:25:55.52\00:25:56.85
and I noticed here
today, our viewers may not know,
00:25:56.89\00:25:59.45
but before your segment
here on this program today,
00:25:59.49\00:26:02.22
you offered a prayer.
00:26:02.26\00:26:03.59
Yes.
00:26:03.63\00:26:04.96
A prayer for the program, a
prayer for your guest today.
00:26:04.99\00:26:07.90
I just want to thank
you for praying for me,
00:26:07.93\00:26:10.23
and we were
praying at the same time
00:26:10.27\00:26:12.27
for all of our
listening audience,
00:26:12.30\00:26:14.47
those that would be
listening and viewing
00:26:14.50\00:26:16.94
because we want
everything that we do
00:26:16.97\00:26:19.14
to be to the glory of God
00:26:19.17\00:26:20.68
and we want people to
be blessed as a result.
00:26:20.71\00:26:22.64
So for me, a Christian,
00:26:22.68\00:26:26.31
prayer, leaving it
out is not an option,
00:26:26.35\00:26:29.65
it's at the beginning, in
the middle, and at the end.
00:26:29.68\00:26:34.12
Amen.
00:26:34.16\00:26:35.49
First thing I do when
I wake up every morning
00:26:35.52\00:26:37.53
is to fall on my knees
00:26:37.56\00:26:39.26
and thank God for
another day of life.
00:26:39.29\00:26:41.86
Absolutely.
00:26:41.90\00:26:43.23
The last thing that I
do before I retire for bed
00:26:43.26\00:26:46.94
is to fall on my knees
and thank God for the day
00:26:46.97\00:26:51.14
and for everything that
He helped me to accomplish.
00:26:51.17\00:26:53.81
So we're looking at
successful team building
00:26:53.84\00:26:56.95
is having clear goals,
00:26:56.98\00:26:58.71
that's one clarity
that's critical purpose,
00:26:58.75\00:27:02.58
having clearly defined
roles, clear communication,
00:27:02.62\00:27:08.52
and Christ-like behavior,
00:27:08.56\00:27:10.79
and we'll stick prayer
under that Christ-like behavior.
00:27:10.83\00:27:13.60
So that's four Cs I
guess. That's right.
00:27:13.63\00:27:16.16
And that is so important.
00:27:16.20\00:27:18.13
Thank you so much.
00:27:18.17\00:27:19.50
I know we barely,
00:27:19.53\00:27:20.87
we could mine your knowledge
and your experience on this
00:27:20.90\00:27:24.77
for quite some time,
00:27:24.81\00:27:26.14
but we're all out of time today.
00:27:26.17\00:27:27.51
It's my pleasure.
00:27:27.54\00:27:28.88
Just thank you
for coming, Doris.
00:27:28.91\00:27:30.25
And we want those of you at home
00:27:30.28\00:27:31.61
to remember those four Cs.
00:27:31.65\00:27:33.78
They're very important
in any team building effort
00:27:33.82\00:27:37.09
that you're making.
00:27:37.12\00:27:38.45
May our God richly bless you
00:27:38.49\00:27:40.86
and multiply His mercies to you.
00:27:40.89\00:27:42.82