Hello, I'm Shelley Quinn.
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And we welcome you
again to Issues and Answers.
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Today's issue is going
to be about leadership.
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It doesn't matter if
you're in the corporate world
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or if you have your own business
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or if you work at Walmart,
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if you are a mother or
married and have a family,
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if you are in the church,
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everyone needs to
know about leadership
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because I believe
God has called His people
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to be the head and not the tail.
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And we need to know
what makes a good leader.
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So today, we have with
us a very special guest,
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someone I met and fell in love
with immediately in New York,
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her name is Doris Gothard.
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She has a degree
in pure mathematics
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with a minor in engineering.
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And she was a corporate manager
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for General Motors
Electronic Data Systems.
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So she's got all
of this experience
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in the corporate world.
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And you will not
believe what she's doing now.
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Besides being so
active in her church,
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she is starting
her own cookie line.
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And we just got to taste it.
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Doris, thank you so
much for joining us today.
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Oh, you're welcome,
Shelley, you're welcome.
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You know, your
cookies, you're calling them,
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Can Not Eat Just
One CEJO, C-E-J-O.
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And everybody here
will attest to the fact that
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that's a great
name for your cookie.
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Well, you're a great friend.
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And I could not come
to 3ABN Issues and Answers
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without baking
something from my heart for you.
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And did you notice that I shaped
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some of the cookies in
the shape of valentine.
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Yes, a heart-shaped
cookie. You're special, Shelley.
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Thank you so much for having me.
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Oh, well, this is a blessing.
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We want to jump
right into our topic today
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because I think you've got
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a lot of good things
that we normally don't...
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We haven't had a
lot of presentations
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on this type of material.
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And I'm very excited about
it because leadership principles
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are something that
we need to understand
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what makes a good leader,
and if we're not a leader,
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we're a follower
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and we want to
follow good leaders even,
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but let's talk about
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your little
formula of the 70:20:10.
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I am passionate about
this subject of leadership
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because I want to tell you
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that I believe that most
of us really are leaders.
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It's like a
diamond in the rough.
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We may not think or
feel that we're leaders.
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And so for your program
today, I sat at my computer
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and I put together my model,
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which I've always used
in my leadership experience.
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And I call it the
leadership 70:20:10 model.
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And I said if our
viewers could just see,
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especially women
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who are heads of
their households,
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they are the best
leaders that I know of
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in the whole wide
world, they multitask,
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they do so many
things and they do them well.
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But many of them
may have a desire
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to get into leadership
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at the companies
where they work today.
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And I think that our talk today
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will give them some
additional resources and tools.
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This pie chart, which I
call the 70:20:10 of leadership
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is very basic
and it's very simple,
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70% of what a hiring
leader will be looking for
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if you're interested in applying
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for a leadership
position is based on experience.
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It's experience, and 20%
is based on relationships.
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So many times
it's that relationship
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that you have either
inside of the organization,
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whether it's in the community,
whether it's in the church,
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or in a corporate environment,
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20% of the key to getting
you to the leadership position
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that you're interested in
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is based on those relationships,
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so we can't discount those.
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Education is
extremely important.
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But did you know that only 10%
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of the formal
education and training
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is really key to the success
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of one getting into
that leadership position.
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By all means I want everybody
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in our listening
audience to know that
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education is very important.
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But relationships and
getting that experience
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is really key and paramount
to being a successful leader.
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And that 10% can be just
enough to get you the interview
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because many jobs
nowadays are saying
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took the
education being just 10%,
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that's maybe the
door opener to get you in,
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but it is a matter of experience
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that's shared in relationship.
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And
interestingly, a lot of youth
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will graduate from college,
and I should say young adults,
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will graduate from college...
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Or any age, you know.
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Or any age, and think that
because they have a degree,
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they should be able to walk out
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and get into the
leadership position.
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But experience, as you said,
is what people are looking for.
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So even with a degree,
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you may have to
start at the bottom
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and work your way
up, generally speaking.
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You're right.
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So define for us
what leadership is?
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You've certainly
had a lot of experience
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in the corporate world.
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How would you define leadership?
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Well, first, may I
begin by sharing with you
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two quotes from an author,
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his name is
Joseph Clarence Rost.
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And he said a
couple things in his book
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that really stuck with
me over a number of years.
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And it was in the chapter
where he was actually doing
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a comparison between
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what leadership
is versus management.
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Now I think we all know
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leadership has to do
with people, we lead people.
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Management has
to do with things,
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and so we manage things.
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And so if I
may, let me just read
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a couple of these
quotes on leadership.
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Here's what he says.
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He says,
"Leadership is the activity
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of influencing people
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to cooperation
toward some common goal
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which they come
to find desirable."
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That's people moving in sync
together toward a common goal,
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a goal which they
find desirable to them.
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And then the second quote,
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"Leadership is an
influence relationship
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among leaders,"
not just leaders,
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this is the part that I like,
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"It's an influence relationship
among leaders and followers."
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So if there's a leader,
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there are always
going to be followers.
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"Leaders and followers
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who intend real challenges
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that reflect
their mutual purposes."
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So this speaks volume
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because whenever a
leader is leading a team,
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if the team doesn't
know the purpose of the team,
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then we have a
problem from the beginning.
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So leadership is
very, very important
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not only for the team members
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but it's important to
know what the purpose is,
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and we'll talk a
little bit more about that
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as we move forward.
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And wouldn't you agree
that of course IQ is important
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in a leader to be intelligent,
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but EQ, IQ being your
intelligence quotient,
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EQ the emotional quotient,
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how well you relate with people,
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how well you can read people,
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the EQ is more
important to your influence,
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wouldn't you agree?
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I agree wholeheartedly.
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As a matter of fact, I
think you touched on it
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just a moment ago.
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May I share with you a saying?
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This was a saying internal
to the corporate environment
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where I spent
almost 30 years working.
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IQ will get you hired,
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but EQ, that emotional quotient,
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how well you
control your emotions
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without blowing it up,
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how well you
work with other people
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that are in
your job environment,
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that will get you promoted.
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Amen.
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So if there's someone who really
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wants to get promoted,
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you think that you
deserve to be promoted,
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I'd say your IQ is probably
in balance, but your EQ,
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you might need to do
a little work on that.
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Yes, that's an excellent quote.
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May I share
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a couple of other things? Sure.
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I've also learned
in my leadership career
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to keep my IQ in check...
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my EQ in check and in balance.
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And I've learned the value
of building good relationships
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as long as I
keep my EQ in check.
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So what do you mean EQ in check?
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EQ, that's the
emotional quotient
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that I just spoke about.
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But what do you mean
by keeping it in check?
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It means that you may
not always get what you want,
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you may want a
yes from a leader,
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but you may not
always get that as an answer.
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Your attitude,
your leadership attitude
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about how you
receive that information,
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if it's not good news,
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you didn't get the
promotion, you know,
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you didn't get to take a trip
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that you thought was
valuable and important,
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knowing how to have the
right leadership attitude
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so that your
emotions are in balance.
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You don't blow up.
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You don't feel that
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you are the
victim in the situation.
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So that's being emotionally
in balance, that's what EQ is.
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That's good.
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What else, what other
suggestions would you give
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to someone who is
interested in leadership?
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I made a list of
about six things.
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So I'm just going to read to you
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this list of six things.
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The first one is you
must know who you are
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and you've got to
know what you believe.
00:10:03.43\00:10:05.67
The second thing that
you need to be is an optimist
00:10:05.70\00:10:09.07
because there is a
big difference between
00:10:09.10\00:10:10.97
an optimist and a pessimist,
00:10:11.01\00:10:13.14
and we'll talk about
that in just a moment.
00:10:13.17\00:10:15.81
You must have, as a
leader, strength and courage.
00:10:15.84\00:10:21.85
Strength and courage.
That is important. Amen.
00:10:21.88\00:10:24.39
More importantly for the
leader than anyone else perhaps.
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You must have
strength and courage
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to make those tough decisions.
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Leaders all over the world,
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whether it's the
president of the United States,
00:10:35.06\00:10:37.07
whether it's a
pastor... A single mother.
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A single mother, that's true,
00:10:39.57\00:10:41.04
who is the
single head of household
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in her own home,
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there are always
challenging situations
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that we're faced with,
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and there are sometimes
some very tough decisions
00:10:48.21\00:10:51.55
that we have to make,
00:10:51.58\00:10:52.91
so I say that leaders
must have strength and courage
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to make those
difficult and tough
00:10:57.69\00:10:59.75
and challenging decisions.
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Another thing that I
would share would be,
00:11:02.56\00:11:06.26
have you heard the expression
"Practice makes perfect"?
00:11:06.29\00:11:08.56
Yes.
00:11:08.60\00:11:09.93
Can you imagine someone,
let's just say in church,
00:11:09.96\00:11:12.23
I can't imagine, you know,
00:11:12.27\00:11:14.37
someone standing
up to do a sermon
00:11:14.40\00:11:16.64
without having
done some preparation.
00:11:16.67\00:11:18.97
And I've believe
practice, practice, practice
00:11:19.01\00:11:23.01
prepares an individual.
00:11:23.04\00:11:25.01
So in the area of leadership,
it takes preparation.
00:11:25.05\00:11:29.58
And you get the
preparation through practice.
00:11:29.62\00:11:33.29
Another is that you as a
leader need to have a good team.
00:11:33.32\00:11:37.89
One thing I can
say in the few hours
00:11:37.93\00:11:40.30
that I have been
here on the grounds,
00:11:40.33\00:11:42.53
these beautiful
grounds here at 3ABN,
00:11:42.56\00:11:44.80
and having met some of
the employees that work here,
00:11:44.83\00:11:47.77
what a tremendous
team you have here.
00:11:47.80\00:11:50.97
We do.
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Everyone, gracious
and kind and welcoming.
00:11:52.37\00:11:55.18
So every leader, I can't
think of a leader that would say
00:11:55.21\00:11:58.31
that he or she would not
desire to have a good team.
00:11:58.35\00:12:01.58
So as a leader, if
you had the privilege,
00:12:01.62\00:12:04.35
as I had for so many
years, to hire people,
00:12:04.39\00:12:06.92
now that's the joyous part,
hiring a person, hiring people,
00:12:06.96\00:12:11.73
that's fun, that's joy,
00:12:11.76\00:12:14.10
but what a
leader has to understand
00:12:14.13\00:12:16.50
is that there may come a day
00:12:16.53\00:12:18.80
when there is a
situation that's challenging,
00:12:18.83\00:12:22.00
and that means that the leader,
00:12:22.04\00:12:23.74
if you hired the person,
00:12:23.77\00:12:25.11
you had the
strength and courage to hire,
00:12:25.14\00:12:26.94
then guess what,
you also have to have
00:12:26.98\00:12:29.31
the strength
and courage to fire.
00:12:29.34\00:12:32.31
No leader that I have
ever met, including myself,
00:12:32.35\00:12:36.62
has ever enjoyed
00:12:36.65\00:12:38.25
having to separate
anyone from the company,
00:12:38.29\00:12:40.69
involuntary
separation from any position,
00:12:40.72\00:12:43.99
well, the voluntary or
paid is not a welcoming feed.
00:12:44.03\00:12:47.13
So I would mention
that the last thing is
00:12:47.16\00:12:50.47
for a leader,
communication is key.
00:12:50.50\00:12:53.80
Amen.
00:12:53.84\00:12:55.17
Clear communications.
00:12:55.20\00:12:56.81
I hope these will be helpful.
00:12:56.84\00:12:58.87
But from my experience,
00:12:58.91\00:13:00.31
these six things have
been really keys to the success
00:13:00.34\00:13:03.48
in my leadership career.
00:13:03.51\00:13:05.21
And when you think of the people
00:13:05.25\00:13:08.35
that you have worked with,
particularly in your teams,
00:13:08.38\00:13:12.02
what have you learned about them
00:13:12.05\00:13:14.16
that makes them either
good leaders or good followers?
00:13:14.19\00:13:18.43
Whenever a person meets
you for the first time...
00:13:18.46\00:13:22.53
And thank you, you paid
me a wonderful compliment,
00:13:22.56\00:13:25.27
you said you liked
me from the beginning
00:13:25.30\00:13:27.30
when you met me
several years ago in New York.
00:13:27.34\00:13:30.01
But we are all in the process
of assessing one another.
00:13:30.04\00:13:33.21
Absolutely.
00:13:33.24\00:13:35.24
Before the
person speaks, visually,
00:13:35.28\00:13:37.85
we take a look
at them, you know,
00:13:37.88\00:13:39.48
how they dress and
how they carry themselves,
00:13:39.51\00:13:42.12
and there are
continuous assessments going on.
00:13:42.15\00:13:45.35
But here's what I've learned,
00:13:45.39\00:13:46.82
and I'll speak
for me personally,
00:13:46.86\00:13:49.12
I have learned
00:13:49.16\00:13:50.99
that no matter how well
00:13:51.03\00:13:53.09
I'm able to
assess other individuals
00:13:53.13\00:13:56.13
or a situation
00:13:56.16\00:13:57.93
that my human
assessments are always...
00:13:57.97\00:14:00.80
Flawed. Flawed.
00:14:00.84\00:14:02.27
They are incomplete.
00:14:02.30\00:14:04.14
God is the only
person that I know
00:14:04.17\00:14:06.11
that can get it
right the first time.
00:14:06.14\00:14:08.14
And so I think as human beings
00:14:08.18\00:14:10.15
we should be more open
00:14:10.18\00:14:12.21
to
understanding that we're human
00:14:12.25\00:14:15.08
and that no matter
how we assess people
00:14:15.12\00:14:17.92
that are on our teams,
people in the community,
00:14:17.95\00:14:21.09
even members of our household,
that is always incomplete.
00:14:21.12\00:14:25.23
May I tell you a
couple of other things?
00:14:25.26\00:14:26.59
Please.
00:14:26.63\00:14:27.96
Okay, I have learned that
I should try to understand
00:14:28.00\00:14:32.60
another person's point of view.
00:14:32.63\00:14:34.40
Have you ever been in a
meeting and others were sharing
00:14:34.44\00:14:37.64
and then you
may have sensed that
00:14:37.67\00:14:39.24
maybe the person
that they were speaking to
00:14:39.27\00:14:41.01
wasn't really truly
listening, you know,
00:14:41.04\00:14:43.21
not really listening
to them, let me tell you,
00:14:43.24\00:14:46.28
there are hidden treasures
00:14:46.31\00:14:49.22
in every single
one of God's creations,
00:14:49.25\00:14:52.39
every person I
believe has a point of view.
00:14:52.42\00:14:56.83
And for the
leader, it depends upon
00:14:56.86\00:14:59.66
whether or not you create,
00:14:59.69\00:15:01.43
based upon your
leadership style,
00:15:01.46\00:15:03.26
an environment where
people are comfortable
00:15:03.30\00:15:07.07
to share their point of view.
00:15:07.10\00:15:09.10
If I am chairing a meeting
00:15:09.14\00:15:11.07
or when I was
working in corporate America
00:15:11.11\00:15:13.38
and I was holding
my own staff meetings
00:15:13.41\00:15:15.21
and things like that,
00:15:15.24\00:15:16.71
I would pay attention to
the dynamics in the room,
00:15:16.75\00:15:19.15
and I'll probably
mention that again,
00:15:19.18\00:15:21.12
because there are verbal
and nonverbal communications
00:15:21.15\00:15:24.55
that are going on in the room,
00:15:24.59\00:15:26.05
every person
that's seated at the table
00:15:26.09\00:15:28.56
has a view, they
have a point of view
00:15:28.59\00:15:31.33
about whatever
you're talking about.
00:15:31.36\00:15:33.80
And it takes that
leadership strength and skill
00:15:33.83\00:15:38.37
to be able to have that
person feel comfortable enough
00:15:38.40\00:15:41.97
that they will
share their point of view.
00:15:42.00\00:15:43.91
And then after having
heard what their view is
00:15:43.94\00:15:46.37
and their point of
view is, validate them,
00:15:46.41\00:15:49.74
encourage them for sharing,
00:15:49.78\00:15:51.81
and then try to
be open as a leader
00:15:51.85\00:15:54.22
that just as you as a
leader have a point of view,
00:15:54.25\00:15:57.72
you don't know everything
00:15:57.75\00:15:59.89
and that there
could be something
00:15:59.92\00:16:01.76
that could contribute to
the overall success of the team
00:16:01.79\00:16:05.13
if you were more open
00:16:05.16\00:16:07.26
to another
person's point of view.
00:16:07.30\00:16:08.66
Something that I
particularly enjoy
00:16:08.70\00:16:11.50
are brainstorming session
00:16:11.53\00:16:13.34
and the ground rules
we lay down are, you know,
00:16:13.37\00:16:17.51
nobody's going to be made fun of
00:16:17.54\00:16:20.74
because of their ideas,
00:16:20.78\00:16:23.04
we just,
anything that anyone says,
00:16:23.08\00:16:25.35
we'll slap it on a board
and say, you know, that's good,
00:16:25.38\00:16:29.35
that's good, we
may never use it,
00:16:29.38\00:16:30.89
and sometimes people will
say something that you think,
00:16:30.92\00:16:33.69
that didn't make any sense,
00:16:33.72\00:16:35.26
but often, if you're
listening to other people,
00:16:35.29\00:16:39.19
often the Lord
leads through a process
00:16:39.23\00:16:41.70
and you will
actually springboard,
00:16:41.73\00:16:44.07
some of the craziest ideas
00:16:44.10\00:16:47.17
have been the segue
00:16:47.20\00:16:48.70
to arrive at another
beautiful, wonderful idea.
00:16:48.74\00:16:53.17
So God does give everyone
something to bring to the table
00:16:53.21\00:16:57.61
and they should be listened...
00:16:57.65\00:16:58.98
Yes, and let me say,
00:16:59.01\00:17:00.35
I admire what you have just said
00:17:00.38\00:17:01.95
because I believe that
people, and this is most people,
00:17:01.98\00:17:07.46
most people do the best they can
00:17:07.49\00:17:10.53
on any team given
the set of circumstances
00:17:10.56\00:17:14.33
that they are faced with.
00:17:14.36\00:17:15.73
And so what I've
learned to do as a leader
00:17:15.76\00:17:17.87
is to trust a little bit more,
00:17:17.90\00:17:19.83
trust people to
take the leadership.
00:17:19.87\00:17:23.41
You know, just because
00:17:23.44\00:17:24.77
you're in a leadership position,
00:17:24.81\00:17:26.17
the position
doesn't define who you are,
00:17:26.21\00:17:28.78
and the leader is well served
00:17:28.81\00:17:31.38
when you allow others to
share their points of view.
00:17:31.41\00:17:34.28
And I've also learned that
with the strength and courage
00:17:34.32\00:17:39.42
that comes along with
being an effective leader,
00:17:39.45\00:17:42.72
preparation is the key.
00:17:42.76\00:17:45.06
Prepare, prepare, prepare,
I'm just repeating them,
00:17:45.09\00:17:47.63
that's key too.
00:17:47.66\00:17:49.46
Communicate,
communicate, communicate,
00:17:49.50\00:17:52.07
one of the areas
that will determine
00:17:52.10\00:17:54.74
whether or not an organization
00:17:54.77\00:17:56.64
or a team or a group or a church
00:17:56.67\00:17:59.71
is being affected
either in ministry
00:17:59.74\00:18:01.71
or with whatever
service they are providing
00:18:01.74\00:18:04.48
is how well they
are communicating
00:18:04.51\00:18:07.28
with those individuals
00:18:07.32\00:18:08.65
that are a part
of the organization,
00:18:08.68\00:18:10.25
that are a part of the team,
so clear communication is key.
00:18:10.29\00:18:13.86
And communication,
00:18:13.89\00:18:15.26
the attitude of the communicator
00:18:15.29\00:18:17.13
has to be important
as well, does it not?
00:18:17.16\00:18:19.46
That's right. That's right.
00:18:19.49\00:18:20.83
Because if you have a
pessimistic communicator,
00:18:20.86\00:18:23.43
you're going to
run into trouble.
00:18:23.47\00:18:25.03
That's true, that's true.
00:18:25.07\00:18:26.40
So how important do
you think attitude is
00:18:26.43\00:18:28.97
toward being a good leader?
00:18:29.00\00:18:31.07
Well, I think, let's talk about,
00:18:31.11\00:18:33.44
you brought up pessimistic,
00:18:33.48\00:18:35.54
and I wanted to
touch on that a bit today
00:18:35.58\00:18:38.78
because attitude is
very, very key to the leader.
00:18:38.81\00:18:43.69
If the leader has an
attitude of I know everything,
00:18:43.72\00:18:49.32
then that leader ceases to grow.
00:18:49.36\00:18:51.53
I don't know if
you've ever experienced that
00:18:51.56\00:18:53.93
in your leadership career,
00:18:53.96\00:18:56.26
but there
really are some leaders
00:18:56.30\00:18:57.83
who feel like, you know,
I've got it all, I know it all,
00:18:57.87\00:19:00.54
and there's nothing
more that I can learn.
00:19:00.57\00:19:03.51
I know this
subject, I know this job,
00:19:03.54\00:19:05.91
I know it so
well until I got this.
00:19:05.94\00:19:08.71
I say that the
attitude of that leader
00:19:08.74\00:19:12.91
closes the door for
any growth to take place
00:19:12.95\00:19:17.52
in that leader's
ability to inspire
00:19:17.55\00:19:20.96
and help develop
other leaders to grow.
00:19:20.99\00:19:23.32
Oh, absolutely.
00:19:23.36\00:19:24.69
That shuts the team down.
00:19:24.73\00:19:27.06
Right, one attitude
00:19:27.10\00:19:28.90
is the attitude
of being a pessimist
00:19:28.93\00:19:33.47
and the attitude
of being an optimist.
00:19:33.50\00:19:36.24
Let's talk about the differences
00:19:36.27\00:19:37.61
between the two. Okay.
00:19:37.64\00:19:39.44
I'd like to
think that I'm a leader
00:19:39.47\00:19:40.81
who is an optimist.
00:19:40.84\00:19:42.18
No doubt.
00:19:42.21\00:19:44.01
Because an optimist is open,
00:19:44.05\00:19:46.51
they are interested
in another person's idea
00:19:46.55\00:19:50.35
or point of view
00:19:50.39\00:19:52.12
because they want
to continue to grow.
00:19:52.15\00:19:54.42
I don't think I
will ever be at an age
00:19:54.46\00:19:58.03
where I'll say it's just over,
00:19:58.06\00:20:00.16
I'm too old to learn and grow.
00:20:00.20\00:20:03.13
My age is
progressively moving forward.
00:20:03.16\00:20:06.33
I've had a lot of
experiences. Praise the Lord.
00:20:06.37\00:20:08.17
But praise the
Lord for all of that.
00:20:08.20\00:20:09.54
Consider the alternative...
I am still growing.
00:20:09.57\00:20:11.67
I'm still growing as a leader.
00:20:11.71\00:20:13.94
An optimist would
say that I see challenges
00:20:13.98\00:20:19.58
as
opportunities, as possibilities.
00:20:19.61\00:20:23.28
A pessimist would
view any challenge
00:20:23.32\00:20:26.59
as so pervasive
that it was permanent.
00:20:26.62\00:20:30.29
And that attitude prevents
00:20:30.33\00:20:32.79
any ability for any
growth or development.
00:20:32.83\00:20:34.93
Yes, amen.
00:20:34.96\00:20:36.30
You know, what I
find, I'm also an optimist,
00:20:36.33\00:20:38.90
as is my husband,
00:20:38.93\00:20:40.27
and I have found always
00:20:40.30\00:20:42.44
I like to be
around optimistic people.
00:20:42.47\00:20:45.07
When something bad happens,
00:20:45.11\00:20:46.74
they're able to
recover more rapidly
00:20:46.78\00:20:48.94
and they are
people who are overcomers.
00:20:48.98\00:20:52.21
But now we've all
been in a position
00:20:52.25\00:20:54.98
where we have
worked with someone
00:20:55.02\00:20:58.09
who was
supposed to be our leader
00:20:58.12\00:21:00.19
but they didn't have
good qualities, what are...
00:21:00.22\00:21:04.33
You brought some precious
little drawings with you,
00:21:04.36\00:21:07.93
some little line drawings
00:21:07.96\00:21:09.30
that someone did for
you of some bad leaders.
00:21:09.33\00:21:11.83
Could we run through
that bad leadership qualities?
00:21:11.87\00:21:14.90
Yes, we can.
00:21:14.94\00:21:16.27
And let me just do
a lead-in statement
00:21:16.30\00:21:18.87
to these pencil drawings
00:21:18.91\00:21:20.48
that were done by one
of my husband's employees
00:21:20.51\00:21:23.24
on the General Motors account.
00:21:23.28\00:21:25.75
I remember a statement
00:21:25.78\00:21:28.05
that the late
President John F. Kennedy
00:21:28.08\00:21:30.59
made about leadership,
00:21:30.62\00:21:33.15
and I've used
it many, many times
00:21:33.19\00:21:34.82
in my leadership
presentations, and he said that,
00:21:34.86\00:21:37.96
"Leadership and learning
00:21:37.99\00:21:40.36
are
indispensable to each other."
00:21:40.40\00:21:43.06
In other words, to
be an effective leader,
00:21:43.10\00:21:45.07
we need both, you
need to be a leader,
00:21:45.10\00:21:47.94
yes, but you need
to be open to learning.
00:21:47.97\00:21:50.27
And so unfortunately,
00:21:50.31\00:21:52.87
there are some behaviors
00:21:52.91\00:21:55.11
that perhaps
you've seen in leadership
00:21:55.14\00:21:57.81
and I've seen a few
too that we should avoid.
00:21:57.85\00:22:00.98
And I'm talking
to the young leaders
00:22:01.02\00:22:02.75
that are in our viewing audience
00:22:02.78\00:22:04.42
and to those who may desire
to be in a leadership role
00:22:04.45\00:22:07.09
or who may currently be
in a leadership position.
00:22:07.12\00:22:10.26
There are some behaviors
that we can work very hard
00:22:10.29\00:22:14.40
and pray very hard to avoid.
00:22:14.43\00:22:15.90
And so may we share
a couple of those now?
00:22:15.93\00:22:17.63
Sure.
00:22:17.67\00:22:20.34
The first is the leader,
00:22:20.37\00:22:22.50
and of course this
is a pencil drawing,
00:22:22.54\00:22:24.51
the first is a leader
who stifles creativity,
00:22:24.54\00:22:28.44
the leader should want everyone
on the team to be creative,
00:22:28.48\00:22:33.55
to think outside of the box,
00:22:33.58\00:22:35.62
and to bring all of
those ideas to the table.
00:22:35.65\00:22:37.99
And these people are usually
micromanagers, are they not?
00:22:38.02\00:22:41.29
Yes, they are. Yes, they are.
00:22:41.32\00:22:43.12
And further, I would say,
that here is what they do,
00:22:43.16\00:22:46.49
they hold the team back.
00:22:46.53\00:22:49.60
And that could be even broader.
00:22:49.63\00:22:51.53
They could hold even
the whole organization back
00:22:51.57\00:22:55.64
when they stifle,
00:22:55.67\00:22:57.01
when their leadership
style stifles the creativity
00:22:57.04\00:23:00.28
of those individuals
that are working on the team,
00:23:00.31\00:23:02.61
they repress.
00:23:02.64\00:23:04.58
This is a leadership behavior
00:23:04.61\00:23:08.45
that I recommend
that we should avoid,
00:23:08.48\00:23:10.29
and I think you'd
agree, I recommend.
00:23:10.32\00:23:11.65
Absolutely. Yes.
00:23:11.69\00:23:13.42
Here's the second one,
00:23:13.46\00:23:14.79
and I think we're only
doing a couple of these drawings
00:23:14.82\00:23:17.33
because of the
time constraints today,
00:23:17.36\00:23:19.86
the drunk-with-power leader.
00:23:19.89\00:23:23.40
I'm not talking
about drunk from any liquid
00:23:23.43\00:23:28.04
or any substance like that
00:23:28.07\00:23:30.41
but just with the
idea of the position
00:23:30.44\00:23:34.38
that they hold.
00:23:34.41\00:23:36.24
This term I've used
that they are perhaps drunk
00:23:36.28\00:23:39.38
with the power of the
position that they hold,
00:23:39.41\00:23:42.22
every leader has a
certain span of control,
00:23:42.25\00:23:45.05
which comes with it a
certain amount of power.
00:23:45.09\00:23:47.56
You're effective based upon
00:23:47.59\00:23:49.26
how well you
understand the use of that power
00:23:49.29\00:23:51.96
and seldom should
you ever have to use
00:23:51.99\00:23:54.43
the full power
of your leadership.
00:23:54.46\00:23:57.63
In those instances
when you have to use it,
00:23:57.67\00:23:59.73
you guard that with great care.
00:23:59.77\00:24:02.04
If you ever have
to say, I always say,
00:24:02.07\00:24:04.44
I used to say to my employees,
00:24:04.47\00:24:06.21
that if I have to
remind you that I'm the leader,
00:24:06.24\00:24:09.71
then there's a
real problem here.
00:24:09.74\00:24:13.08
You remember? Absolutely.
00:24:13.11\00:24:14.45
The leader should lead in
such a way with a behavior,
00:24:14.48\00:24:18.45
a Christ-like
behavior that he or she
00:24:18.49\00:24:21.76
would never have to say
I'm the boss or I'm the leader.
00:24:21.79\00:24:26.39
And if you ever
came to that crossroad,
00:24:26.43\00:24:29.50
then you and the
employee should know,
00:24:29.53\00:24:32.83
and I would always
reveal that information
00:24:32.87\00:24:34.97
so that if they
ever heard me say that,
00:24:35.00\00:24:36.84
and I can't think
of very many times
00:24:36.87\00:24:38.41
when I ever had
to remind someone
00:24:38.44\00:24:39.87
that I was the boss
or I was the leader.
00:24:39.91\00:24:41.88
That's a real,
real, real problem,
00:24:41.91\00:24:43.71
so I believe in
having positive behaviors
00:24:43.75\00:24:46.61
so that the leader is
like a member of the team.
00:24:46.65\00:24:49.32
You are a part of the team.
00:24:49.35\00:24:50.69
And that's even true
in a parenting position.
00:24:50.72\00:24:54.16
Yes.
00:24:54.19\00:24:55.52
When you have to remind
the child because I said so,
00:24:55.56\00:24:57.99
I'm your momma, then, you know,
00:24:58.03\00:25:00.30
you're actually breaking
down communication over that.
00:25:00.33\00:25:02.96
Absolutely. Okay.
00:25:03.00\00:25:04.57
Do we have time
for one or two more?
00:25:04.60\00:25:06.07
Surely.
00:25:06.10\00:25:07.44
Okay, how about the
manage-through-fear leader?
00:25:07.47\00:25:11.81
Just because you
have people on the team
00:25:11.84\00:25:14.18
that are doing what
they've been asked to do,
00:25:14.21\00:25:18.71
it doesn't mean
that it's the choice,
00:25:18.75\00:25:21.52
they could
actually be functioning
00:25:21.55\00:25:23.52
as the result of
some fear that they have.
00:25:23.55\00:25:25.75
And so I've said
about this kind of leader,
00:25:25.79\00:25:27.89
this kind of
behavior from a leader
00:25:27.92\00:25:30.06
that it's fear based
00:25:30.09\00:25:31.89
and that the leader has created
a fear-based environment.
00:25:31.93\00:25:37.33
And in a fear based-environment
00:25:37.37\00:25:40.27
that the leader has
created for the employees
00:25:40.30\00:25:42.94
that are working
in that environment
00:25:42.97\00:25:44.31
or even in the home
00:25:44.34\00:25:46.47
where there are
children in the home,
00:25:46.51\00:25:48.44
if the parents have
created an environment
00:25:48.48\00:25:50.95
that's fear based,
00:25:50.98\00:25:53.21
rarely does that
lead to productivity,
00:25:53.25\00:25:55.28
rarely will that lead
00:25:55.32\00:25:57.35
to the kind of
positive behaviors
00:25:57.39\00:25:59.25
that you would like to see
00:25:59.29\00:26:00.62
either the
children or the individuals,
00:26:00.66\00:26:02.59
you know, who are
working on the job
00:26:02.62\00:26:05.46
or in the church or
in any organization.
00:26:05.49\00:26:08.40
I think these are so good.
00:26:08.43\00:26:10.37
I know you have several more,
00:26:10.40\00:26:11.73
but we're out of time for those.
00:26:11.77\00:26:14.24
But let me ask
you this question,
00:26:14.27\00:26:16.60
if you could sum
it up in a nutshell,
00:26:16.64\00:26:19.71
what do you think is
the most important thing
00:26:19.74\00:26:22.84
you could instill,
00:26:22.88\00:26:24.21
if you're talking to someone
who wants to be a leader,
00:26:24.25\00:26:26.95
you have a lot of
leadership experience,
00:26:26.98\00:26:28.95
you're serving on
your church board,
00:26:28.98\00:26:32.52
and you have many other
boards that you serve on,
00:26:32.55\00:26:34.82
what would you say to someone,
00:26:34.86\00:26:36.89
"If you want to be
a leader, do this"?
00:26:36.93\00:26:40.66
I'd say every
person's view is important,
00:26:40.70\00:26:43.83
and I would say be a leader
00:26:43.87\00:26:46.77
like the
conductor of an orchestra
00:26:46.80\00:26:49.50
because good leadership is like
directing a fine musical group,
00:26:49.54\00:26:55.04
whether choir or an orchestra.
00:26:55.08\00:26:57.65
And then I would
leave them with three Es.
00:26:57.68\00:27:00.02
My three Es for
effective leadership are
00:27:00.05\00:27:03.69
encourage,
enable, and empower, so...
00:27:03.72\00:27:08.66
That's really good,
encourage, enable, and empower.
00:27:08.69\00:27:10.96
Yes.
00:27:10.99\00:27:12.33
Thank you so much
for being here, Doris.
00:27:12.36\00:27:13.70
We want you to come back,
00:27:13.73\00:27:15.06
we want to talk a
little to some topics
00:27:15.10\00:27:17.00
that are related to this.
00:27:17.03\00:27:18.53
But we just appreciate
you being here so much today.
00:27:18.57\00:27:21.04
And for those of you at home,
I hope that you're listening
00:27:21.07\00:27:24.01
and sharing this
information with others.
00:27:24.04\00:27:26.21
Think of how you can
apply this encourage...
00:27:26.24\00:27:29.91
Enable and empower,
three Es. Enable and empower.
00:27:29.94\00:27:33.08
Even in your church situations,
maybe in pathfinders,
00:27:33.11\00:27:36.62
or at home,
00:27:36.65\00:27:37.99
our prayer for you is that
00:27:38.02\00:27:39.52
the grace of our Lord and Savior
00:27:39.55\00:27:41.12
Jesus Christ will be with you,
00:27:41.16\00:27:42.96
the love of the Father,
00:27:42.99\00:27:44.33
and the
fellowship of the Holy Spirit
00:27:44.36\00:27:45.89
today and always.
00:27:45.93\00:27:47.80