Hello, I'm Shelley Quinn. 00:00:29.46\00:00:30.79 And we welcome you once again to Issues and Answers. 00:00:30.83\00:00:33.63 Today, we are going to be talking about something 00:00:33.66\00:00:36.50 that will touch your life and change your life, 00:00:36.53\00:00:39.47 I truly believe that. 00:00:39.50\00:00:40.94 We're going to be talking about how to get along with people, 00:00:40.97\00:00:45.11 that's something that we all need to know 00:00:45.14\00:00:47.74 and we can all experience a little improvement maybe. 00:00:47.78\00:00:53.08 Let me introduce our very special guest 00:00:53.11\00:00:55.25 Jennifer Jill Schwirzer. 00:00:55.28\00:00:56.82 And, Jennifer, did I pronounce your name right? 00:00:56.85\00:01:00.39 That was good enough. 00:01:00.42\00:01:01.76 I like way you said that. Jennifer Schwirzer. 00:01:01.79\00:01:03.36 Yeah, Schwirzer. Schwirzer. 00:01:03.39\00:01:04.73 That was even better. 00:01:04.76\00:01:06.09 I always try to put a little TH in there. 00:01:06.13\00:01:07.66 That's okay. 00:01:07.70\00:01:09.03 You are a licensed professional counselor 00:01:09.06\00:01:11.37 and an author, 00:01:11.40\00:01:12.73 and tell us about some of the books 00:01:12.77\00:01:14.10 you have written. 00:01:14.14\00:01:15.47 Oh, well, I'm working on my, I think, 13th book actually. 00:01:15.50\00:01:20.41 The last two are probably the most relevant 00:01:20.44\00:01:23.01 to what we're going to be talking about. 00:01:23.04\00:01:24.65 I wrote one called Thirteen Weeks to Piece 00:01:24.68\00:01:27.12 that deals with individual psychology 00:01:27.15\00:01:29.25 from a biblical standpoint. 00:01:29.28\00:01:30.75 And then I wrote a sequel to that book 00:01:30.79\00:01:32.79 called Thirteen Weeks to Love, 00:01:32.82\00:01:34.49 that's about relationship health. 00:01:34.52\00:01:37.36 So because, you know, we're wired in God's image 00:01:37.39\00:01:39.69 and God is a relational God. 00:01:39.73\00:01:41.06 So to be healthy, we have to have healthy relationships. 00:01:41.10\00:01:44.77 So, and they're really workbooks, 00:01:44.80\00:01:46.43 like, you work through them, 00:01:46.47\00:01:47.80 you can use them as a group study manual, 00:01:47.84\00:01:49.64 they have questions at the end of the chapter, 00:01:49.67\00:01:51.07 and worksheets and that type of thing, 00:01:51.11\00:01:52.47 they're very interactive. 00:01:52.51\00:01:54.08 So you can do, use them as a group study manual 00:01:54.11\00:01:56.21 or as an individual kind of growth journey. 00:01:56.24\00:01:58.91 What is your website? I didn't know. 00:01:58.95\00:02:01.38 Jenniferjill.org. Jenniferjill.org. 00:02:01.42\00:02:05.29 Jenniferjill.org 00:02:05.32\00:02:06.65 has all the different facets of my life, 00:02:06.69\00:02:08.76 music, writing books, counseling, everything. 00:02:08.79\00:02:12.79 I always forget to mention that you're also a musician. 00:02:12.83\00:02:15.40 Yeah. 00:02:15.43\00:02:16.77 Well, we're going to tap into your counseling today 00:02:16.80\00:02:20.00 because the Lord has given you, 00:02:20.04\00:02:23.00 I think, uncommon wisdom from on high. 00:02:23.04\00:02:25.97 And I know you have trained to become a licensed counselor, 00:02:26.01\00:02:29.34 but you also, it's not just the secular training, 00:02:29.38\00:02:34.78 it is that you use so much Bible in your counseling 00:02:34.82\00:02:40.26 and I just love that. 00:02:40.29\00:02:41.62 Well, psychology is like any other science, 00:02:41.66\00:02:43.39 it's a social science. 00:02:43.43\00:02:44.76 And so there is good in science, 00:02:44.79\00:02:46.66 you know, we are just basically studying 00:02:46.70\00:02:49.96 nature and science. 00:02:50.00\00:02:51.33 And so with psychology, we're studying human nature. 00:02:51.37\00:02:54.34 And so there are some valuable things 00:02:54.37\00:02:55.80 that come out of the study of psychology 00:02:55.84\00:02:57.31 but I use the Bible as kind of a screening tool 00:02:57.34\00:03:00.04 to sort through what's good and what's bad. 00:03:00.08\00:03:01.68 Amen. Yeah. 00:03:01.71\00:03:03.04 So let's talk about... 00:03:03.08\00:03:04.91 Just kick this off. 00:03:04.95\00:03:07.02 How do we, you know, 00:03:07.05\00:03:08.88 God is a God of infinite love and unconditional love. 00:03:08.92\00:03:11.65 Yes. 00:03:11.69\00:03:13.02 But His people are not always as... 00:03:13.05\00:03:15.82 That loving. That loving. 00:03:15.86\00:03:17.19 That's right. 00:03:17.23\00:03:18.56 So how do we go about improving our relationships with people? 00:03:18.59\00:03:22.53 All right, let's just cut to the chase here. 00:03:22.56\00:03:25.23 You know, Titus says that by nature we are hateful 00:03:25.27\00:03:28.80 and hating one another. 00:03:28.84\00:03:31.07 But then it goes on to say that 00:03:31.11\00:03:32.87 when the kindness and love of God, 00:03:32.91\00:03:35.21 our Savior appeared not by works of righteousness 00:03:35.24\00:03:37.95 which we have done, but according to His mercy, 00:03:37.98\00:03:40.55 He saved us through the washing of regeneration 00:03:40.58\00:03:43.72 and the renewing of the Holy Ghost, 00:03:43.75\00:03:45.49 who He poured out on us abundantly in Jesus Christ. 00:03:45.52\00:03:49.19 So there's this pouring that God engages in, 00:03:49.22\00:03:53.06 pouring out His love through the Holy Spirit 00:03:53.09\00:03:54.83 on the human race. 00:03:54.86\00:03:56.23 And we see that in Romans 5 as well, 00:03:56.26\00:03:58.40 it says, "Hope does not disappoint, 00:03:58.43\00:04:00.40 because the love of God is" 00:04:00.44\00:04:01.77 you probably know it better than I do. 00:04:01.80\00:04:03.14 Romans 5:5, "Poured out into our hearts 00:04:03.17\00:04:04.51 are shed abroad..." 00:04:04.54\00:04:05.87 either way it goes. 00:04:05.91\00:04:07.24 Depending on the translation. Yeah. 00:04:07.28\00:04:08.61 Yes. 00:04:08.64\00:04:09.98 And I use that one all the time 00:04:10.01\00:04:11.35 because I know as a human being that I am limited by... 00:04:11.38\00:04:15.18 Yes. 00:04:15.22\00:04:17.59 A sinful nature and its response, 00:04:17.62\00:04:19.55 so what I do every day is I pray 00:04:19.59\00:04:21.99 and say, "Lord, help me to open my heart to You 00:04:22.02\00:04:24.26 that You can pour Your love in my heart." 00:04:24.29\00:04:26.76 That's Romans 5:5 says, 00:04:26.80\00:04:28.53 "So that I may levy with all of my heart, 00:04:28.56\00:04:30.47 soul, mind, and strength 00:04:30.50\00:04:31.83 and so that I may love others as myself." 00:04:31.87\00:04:34.30 You know, it's impossible without the Holy Spirit 00:04:34.34\00:04:37.77 working in you. 00:04:37.81\00:04:39.14 Amen. I love that. 00:04:39.17\00:04:40.51 We can just end the show right now, 00:04:40.54\00:04:41.88 that's really what I wanted to say. 00:04:41.91\00:04:43.24 But the love of God is poured out into our hearts 00:04:43.28\00:04:45.05 and so I like to envision it, kind of as a bucket. 00:04:45.08\00:04:48.02 You know, we each have our bucket of ourselves. 00:04:48.05\00:04:50.35 And there's a hole at the bottom of the bucket 00:04:50.39\00:04:52.85 and there's a certain amount of fluid in the bucket 00:04:52.89\00:04:55.22 and that's human affection, natural affection. 00:04:55.26\00:04:58.03 You know we fall in love and get married, 00:04:58.06\00:04:59.59 we have friends, we love our children. 00:04:59.63\00:05:01.76 There's a certain amount of natural affection 00:05:01.80\00:05:04.30 that God has built into us, but it's a limited supply, 00:05:04.33\00:05:07.87 and what will happen is, it will drain out of that hole 00:05:07.90\00:05:10.51 and there will be nothing left 00:05:10.54\00:05:12.17 unless there's a constant infilling 00:05:12.21\00:05:14.84 and then when God through His great garden hose in heaven, 00:05:14.88\00:05:17.41 I don't mean to be cheesy here, 00:05:17.45\00:05:18.78 but flows His love into our lives 00:05:18.81\00:05:20.62 and mingles with our human affection 00:05:20.65\00:05:23.49 and so our relationships 00:05:23.52\00:05:25.25 can have longevity and consistency. 00:05:25.29\00:05:28.12 And so that they can actually be improved. 00:05:28.16\00:05:30.73 I think that, now, I'm not a professional counselor. 00:05:30.76\00:05:33.40 JD and I do a lot of biblical counseling with people, 00:05:33.43\00:05:37.10 but what I have found is that the number one problem 00:05:37.13\00:05:41.87 in relationships, and tell me if you will, 00:05:41.90\00:05:45.04 getting along with people is communication. 00:05:45.07\00:05:46.91 That's right. That's right. 00:05:46.94\00:05:48.28 It seems that if you have poor communication skills, 00:05:48.31\00:05:53.05 you're not going to get along with people. 00:05:53.08\00:05:54.98 Sometimes it's a skill issue, like, 00:05:55.02\00:05:57.19 we may have the best of intentions, 00:05:57.22\00:05:59.09 but if we don't have the wisdom 00:05:59.12\00:06:00.92 and the skills that we've learned to use, 00:06:00.96\00:06:03.83 then sometimes we can sabotage a relationship unintentionally. 00:06:03.86\00:06:07.26 I think of an issue with my daughter 00:06:07.30\00:06:09.66 and a skill that I learned that helped corrected issue 00:06:09.70\00:06:12.00 that I had with her. 00:06:12.03\00:06:13.37 She would come home, 00:06:13.40\00:06:14.74 this is when she was kind of transitioning 00:06:14.77\00:06:16.10 from living at home to being on her own, 00:06:16.14\00:06:17.67 she's now on her own, married. 00:06:17.71\00:06:19.34 But this is in that interim period 00:06:19.37\00:06:20.88 and she'd come home, 00:06:20.91\00:06:22.24 and she didn't really live there, 00:06:22.28\00:06:23.61 and she didn't really live somewhere else 00:06:23.65\00:06:25.21 and she wouldn't do as many tasks 00:06:25.25\00:06:28.08 around the home as I wanted her to. 00:06:28.12\00:06:29.65 So I'd ask her to and then she'd kind of feel put out, 00:06:29.68\00:06:32.35 and then I would interpret her leaving the dishes 00:06:32.39\00:06:34.66 in the sink as her not loving me. 00:06:34.69\00:06:36.69 And I would think, "You just want to treat me like a maid," 00:06:36.73\00:06:39.16 and I would say things like that, 00:06:39.19\00:06:40.53 and it would escalate from there. 00:06:40.56\00:06:42.66 So I was reading a book that talked about 00:06:42.70\00:06:45.00 reflective listening in a conflict situation 00:06:45.03\00:06:47.40 where instead of pushing your own agenda forward, 00:06:47.44\00:06:50.17 you actually listen to the other person actively, 00:06:50.21\00:06:53.24 and you try to resolve the conflict 00:06:53.27\00:06:54.88 in the context of listening. 00:06:54.91\00:06:56.85 And this is based, of course, on James 1:19, it says, 00:06:56.88\00:07:00.32 "Let every man be quick to hear, slow to speak, 00:07:00.35\00:07:04.69 and slow to wrath." 00:07:04.72\00:07:06.05 It's no accident that we are slow to hear, 00:07:06.09\00:07:08.82 quick to speak, and advance our own agenda, 00:07:08.86\00:07:11.09 and then quick to wrath. 00:07:11.13\00:07:12.76 So that's what was happening with my daughter, 00:07:12.79\00:07:14.26 we were quick to wrath, 00:07:14.30\00:07:15.63 we were escalating and exploding, 00:07:15.66\00:07:17.03 and not working through the conflict. 00:07:17.07\00:07:19.07 I read about this tool of reflective listening. 00:07:19.10\00:07:22.80 When the person says something instead of telling him 00:07:22.84\00:07:25.44 how I feel and arguing back, 00:07:25.47\00:07:27.61 I reflect back to them what I heard them say. 00:07:27.64\00:07:30.45 So I went into her room to confront her 00:07:30.48\00:07:33.35 about leaving the dishes in the sink, 00:07:33.38\00:07:34.95 and I remember the moment like it happened yesterday, 00:07:34.98\00:07:37.79 her little shoulders went up 00:07:37.82\00:07:39.69 and she started to talk in this high voice 00:07:39.72\00:07:41.42 that she did when she's under stress. 00:07:41.46\00:07:43.43 And she said, "Mommy, I hate it when you tell me 00:07:43.46\00:07:45.99 that I don't love you." 00:07:46.03\00:07:47.86 And I remember the reflective listening and I said, 00:07:47.90\00:07:50.23 instead of saying, 00:07:50.27\00:07:51.60 "Well, you got to prove that you love me," 00:07:51.63\00:07:52.97 or whatever I would've normally said, 00:07:53.00\00:07:54.34 I said, "So you really, 00:07:54.37\00:07:56.00 you really hate it when I doubt your love for me?" 00:07:56.04\00:07:58.24 And I watched her shoulders drop like three inches. 00:07:58.27\00:08:01.18 She just went from here to like, 00:08:01.21\00:08:02.91 "Yeah, that's exactly right. 00:08:02.94\00:08:04.48 I want you to believe I love you." 00:08:04.51\00:08:06.38 And then we started to talk 00:08:06.41\00:08:07.75 and then after I kind of heard her, 00:08:07.78\00:08:09.75 I asked her, "Would you be willing to hear my side of it?" 00:08:09.78\00:08:11.35 And she said sure, 00:08:11.39\00:08:12.72 and we were able to resolve the conflict 00:08:12.75\00:08:14.72 for the first time, it's really amazing, 00:08:14.76\00:08:16.32 because I learned that skill of reflective listening. 00:08:16.36\00:08:18.79 So what we do often in communication is, 00:08:18.83\00:08:21.96 God is pouring out His love from heaven 00:08:22.00\00:08:24.83 and He's willing to fill our bucket 00:08:24.87\00:08:26.47 but we've got this lid on the bucket of bad habits 00:08:26.50\00:08:29.37 that we engage in, 00:08:29.40\00:08:30.74 that kind of undo everything that we really want to do 00:08:30.77\00:08:34.18 and that God wants to do for us. 00:08:34.21\00:08:35.84 Amen. Amen. 00:08:35.88\00:08:37.21 And there's other things that... 00:08:37.25\00:08:39.01 Let's just kind of unfold and unpackage the problems, 00:08:39.05\00:08:43.39 the things that we do that put the lid over that? 00:08:43.42\00:08:46.29 So glad you brought that up. 00:08:46.32\00:08:47.66 There are a number of different lists 00:08:47.69\00:08:49.92 of what I call Little Foxes, you know, Solomon said, 00:08:49.96\00:08:53.23 "Catch the little foxes that spoil the grapes, 00:08:53.26\00:08:55.86 that spoil the vineyard." 00:08:55.90\00:08:57.23 You know, we're told to catch those little things 00:08:57.27\00:08:59.07 that ruin our love relationships. 00:08:59.10\00:09:01.30 And so there are a number of different lists 00:09:01.34\00:09:03.04 that the great minds of psychology put together. 00:09:03.07\00:09:05.77 One is man named John Gottman, he's a marriage expert, 00:09:05.81\00:09:09.01 this man can predict the outcome of the likelihood 00:09:09.04\00:09:12.41 of divorce within 85 percent accuracy 00:09:12.45\00:09:15.22 as a result of just observing people's body language 00:09:15.25\00:09:18.09 and tone of voice. 00:09:18.12\00:09:19.45 He's a genius, he has studied marriage, 00:09:19.49\00:09:21.12 he knows what works. 00:09:21.16\00:09:22.49 He has his own list of little foxes, so to speak, 00:09:22.52\00:09:25.49 and he calls them the Four Horses of the Apocalypse. 00:09:25.53\00:09:28.20 And so that's a great list, 00:09:28.23\00:09:29.56 but there's a new list that I've come upon 00:09:29.60\00:09:31.13 that I think is possibly even better. 00:09:31.17\00:09:33.47 And it's put out by a group called CPREP 00:09:33.50\00:09:36.60 out of the University of Colorado in Denver, 00:09:36.64\00:09:39.34 it's a group of Christians. 00:09:39.37\00:09:40.71 C-P-R-E-P. C P-R-E-P. 00:09:40.74\00:09:42.74 So it's Christian Preparation 00:09:42.78\00:09:44.91 and Relationship Enrichment Program. 00:09:44.95\00:09:47.52 And they put together this program, 00:09:47.55\00:09:48.88 and they have identified four communication mistakes 00:09:48.92\00:09:52.82 that people engage in. 00:09:52.85\00:09:54.19 And the outcome of those four mistakes is number one, 00:09:54.22\00:09:56.89 that they're strong predictors of divorce, 00:09:56.93\00:09:59.49 that they are present in almost all failed relationships, 00:09:59.53\00:10:03.37 that they're often learned from the home of origin, 00:10:03.40\00:10:05.67 and then this is the scariest part, 00:10:05.70\00:10:07.60 that they will neutralize, 00:10:07.64\00:10:09.94 they can neutralize all the good 00:10:09.97\00:10:11.77 in the relationship. 00:10:11.81\00:10:13.14 So we really don't want these habits, 00:10:13.17\00:10:15.68 there are four of them. 00:10:15.71\00:10:17.05 And I use this all the time in counseling 00:10:17.08\00:10:19.08 especially with married couples 00:10:19.11\00:10:20.48 but the same principles apply in other relationships as well, 00:10:20.52\00:10:23.72 so I thought we could go through them. 00:10:23.75\00:10:25.09 Oh, please. Yeah. Let's do it. 00:10:25.12\00:10:26.65 These are the little foxes that destroy the vines. 00:10:26.69\00:10:29.02 So the first one is Escalation. 00:10:29.06\00:10:30.43 Yes. 00:10:30.46\00:10:31.79 Escalation is, you know, 00:10:31.83\00:10:33.16 just where you lose your temper basically, 00:10:33.19\00:10:34.90 and you begin to shout. 00:10:34.93\00:10:36.26 Often starts with me saying something to you, 00:10:36.30\00:10:38.70 you say something back to me, and reaction, 00:10:38.73\00:10:40.94 then I react to your reaction and you react to that reaction, 00:10:40.97\00:10:44.21 and pretty soon we're in an escalated situation 00:10:44.24\00:10:46.01 and it goes to... 00:10:46.04\00:10:47.38 And it becomes explosive... 00:10:47.41\00:10:48.74 Very, very quickly. 00:10:48.78\00:10:50.11 I have a robust history of escalation. 00:10:50.15\00:10:52.71 I was raised by a father that escalated, 00:10:52.75\00:10:55.42 he was not physically abusive 00:10:55.45\00:10:56.99 but he would yell and go on a tirade. 00:10:57.02\00:11:00.39 And when he said jump, we said, how high. 00:11:00.42\00:11:02.39 How high. That's right. 00:11:02.42\00:11:03.83 So, Dad would lose his temper. 00:11:03.86\00:11:05.99 I saw that modeled, I probably got some of the genetics. 00:11:06.03\00:11:09.36 And my poor husband in our marriage, for years, 00:11:09.40\00:11:11.73 I would struggle with exploding. 00:11:11.77\00:11:13.74 He on the other hand was quite quiet 00:11:13.77\00:11:16.20 and would shut down in a conflict situation. 00:11:16.24\00:11:18.74 So I remember one time, having an explosion, 00:11:18.77\00:11:21.14 feeling terrible about it, 00:11:21.18\00:11:22.51 one of my kids had witnessed it. 00:11:22.54\00:11:24.05 I went to apologize, I always apologize. 00:11:24.08\00:11:26.05 I went to apologize to my child and she looked at me and said, 00:11:26.08\00:11:28.72 "Daddy had a short temper." 00:11:28.75\00:11:30.32 And I thought why is she saying Daddy had a short temper, 00:11:30.35\00:11:32.99 and she looked at me and said, "You had a long temper." 00:11:33.02\00:11:35.06 Oh. 00:11:35.09\00:11:36.42 So that was my history, 00:11:36.46\00:11:37.96 but I remember the moment I started to change 00:11:37.99\00:11:40.06 is when I realized, "I do not have to control him. 00:11:40.10\00:11:43.77 I can let go and let him do what he wants to do, 00:11:43.80\00:11:46.23 it's not my responsibility. 00:11:46.27\00:11:47.77 I can walk away if I'm under stress." 00:11:47.80\00:11:50.11 And in fact what they find is, 00:11:50.14\00:11:52.37 if we can back out of an escalated situation 00:11:52.41\00:11:54.74 within one to three minutes, 00:11:54.78\00:11:56.64 it will not go to seed so to speak. 00:11:56.68\00:11:59.48 In fact, they found that married couples that argue, 00:11:59.51\00:12:02.65 but know when to back out of an argument 00:12:02.68\00:12:05.69 are actually better off than married couples 00:12:05.72\00:12:08.59 that never argue. 00:12:08.62\00:12:10.06 So it's not fighting that's the problem, 00:12:10.09\00:12:11.99 it's fighting to the point 00:12:12.03\00:12:13.40 where we start becoming angry, and irrational, 00:12:13.43\00:12:16.36 and losing perspective. 00:12:16.40\00:12:17.73 So learning how to back out 00:12:17.77\00:12:19.10 when you're at that point is very, very important. 00:12:19.13\00:12:21.37 So I encourage people to use time out. 00:12:21.40\00:12:24.77 I was going to say the very same thing, 00:12:24.81\00:12:27.01 is that that's what you have to have 00:12:27.04\00:12:28.64 is a little time out to prevent the escalation. 00:12:28.68\00:12:31.41 If you know you're in an escalated situation, 00:12:31.45\00:12:33.31 throw up a prayer to have, and I say go vertical, 00:12:33.35\00:12:35.75 because you're in a reactive cycle here, 00:12:35.78\00:12:38.22 and so if you go vertical 00:12:38.25\00:12:39.59 that's going to break that reactive cycle. 00:12:39.62\00:12:41.46 And then ask that person for a time out 00:12:41.49\00:12:44.13 and reschedule a time when you could talk through it. 00:12:44.16\00:12:46.06 And that's the key point, 00:12:46.09\00:12:47.43 it's not that you're just saying, 00:12:47.46\00:12:48.80 "Okay, enough. 00:12:48.83\00:12:50.17 I'm walking away." 00:12:50.20\00:12:51.53 It's, "Can you give me 30 minutes? 00:12:51.57\00:12:52.90 Let me regain my balance here 00:12:52.93\00:12:57.51 and let's get back together in 30 minutes." 00:12:57.54\00:12:58.87 Precisely, precisely. 00:12:58.91\00:13:00.24 And it's good for couples for instance 00:13:00.28\00:13:02.01 to establish ahead of time 00:13:02.04\00:13:03.38 that either one of them can call a time out 00:13:03.41\00:13:05.48 when they want, and it doesn't mean you're withdrawing 00:13:05.51\00:13:08.02 or that you're stonewalling. 00:13:08.05\00:13:09.38 It just means you're going to come back to it 00:13:09.42\00:13:10.75 when you're calm. 00:13:10.79\00:13:12.12 Amen. So that's the first offence. 00:13:12.15\00:13:14.12 The first little fox is Escalation. 00:13:14.16\00:13:16.39 Then another one, it's more subtle, 00:13:16.42\00:13:18.09 is Invalidation. 00:13:18.13\00:13:21.03 It's really hard for me to nail down what invalidation is, 00:13:21.06\00:13:23.93 but it's basically putting a person down. 00:13:23.97\00:13:27.04 And shutting them down oftentimes, 00:13:27.07\00:13:31.17 not really listening to what they're saying 00:13:31.21\00:13:33.71 and validating their feelings. 00:13:33.74\00:13:36.38 So often we'll use sentences that begin with why, 00:13:36.41\00:13:40.45 "Well, why didn't you just tell him to go away?" 00:13:40.48\00:13:42.95 'Why' can come across as an accusation, 00:13:42.98\00:13:44.89 so be careful of sentences that start with why. 00:13:44.92\00:13:47.86 Another sentence starter 00:13:47.89\00:13:49.26 that's often an invalidation is just, 00:13:49.29\00:13:52.06 "Well, just tell him to come back tomorrow 00:13:52.09\00:13:53.60 or just don't think about it," 00:13:53.63\00:13:55.30 or is that there's some simple solution 00:13:55.33\00:13:57.30 that that person hasn't thought of, 00:13:57.33\00:13:58.67 it's really kind of a form of invalidation. 00:13:58.70\00:14:00.74 And 'shoulds' are often invalidation, 00:14:00.77\00:14:02.90 "Well, you should be grateful. 00:14:02.94\00:14:04.41 You know, it's a beautiful day out, 00:14:04.44\00:14:05.77 you should be cheerful, and you're sad." 00:14:05.81\00:14:07.51 Really I'm invalidating that person's feelings. 00:14:07.54\00:14:10.15 So one of the most important ways 00:14:10.18\00:14:11.91 to prevent invalidation is to be a reflective listener 00:14:11.95\00:14:15.78 and ask people how they're doing. 00:14:15.82\00:14:17.15 And then when they tell you, reflect it back to them. 00:14:17.19\00:14:19.89 And, you know, some people will say, 00:14:19.92\00:14:21.32 "Well, this whole idea of reflective listening, 00:14:21.36\00:14:24.36 you know, you want me to be a parrot?" 00:14:24.39\00:14:26.80 And what we don't understand is it doesn't come, 00:14:26.83\00:14:30.27 you can take those very same people 00:14:30.30\00:14:33.23 and say to them, if they're saying, 00:14:33.27\00:14:35.47 "Are you trying to make me a parrot 00:14:35.50\00:14:37.11 or I'm just going to say something back?" 00:14:37.14\00:14:38.47 And I said, "So you feel like parroting would upset someone?" 00:14:38.51\00:14:43.11 "Well, you know," and it's like, 00:14:43.14\00:14:44.81 you've just used it on them and they're calming down. 00:14:44.85\00:14:47.62 And they're calming down. 00:14:47.65\00:14:48.98 Exactly, exactly. 00:14:49.02\00:14:50.35 Yeah, so we don't, you know, everybody wants to be heard, 00:14:50.39\00:14:52.79 people want to be understood. 00:14:52.82\00:14:54.39 I think that's something that's very important 00:14:54.42\00:14:56.69 is people want to feel like someone is 00:14:56.73\00:14:59.66 and trying to understand them or understand them. 00:14:59.69\00:15:01.90 And when you use that reflective listening, 00:15:01.93\00:15:05.23 often it does deescalate something. 00:15:05.27\00:15:09.04 Oh, so much. 00:15:09.07\00:15:10.41 And often people really don't want to necessarily 00:15:10.44\00:15:13.81 want to be agreed with but they do want, 00:15:13.84\00:15:16.41 they'll be satisfied just to be understood. 00:15:16.44\00:15:19.28 So you make such an excellent point there. 00:15:19.31\00:15:21.58 So reflective listening is a great way 00:15:21.62\00:15:23.45 to prevent invalidation, 00:15:23.49\00:15:24.82 just validating a person's feelings. 00:15:24.85\00:15:27.32 The third little fox, 00:15:27.36\00:15:28.79 the third communication mistake 00:15:28.82\00:15:30.73 is what we call Negative Interpretation. 00:15:30.76\00:15:33.56 So I think of the husband 00:15:33.60\00:15:34.93 that tries to give his wife a compliment. 00:15:34.96\00:15:36.80 And he says, "You look beautiful in blue," 00:15:36.83\00:15:38.70 and she says, "You think I look ugly in red?" 00:15:38.73\00:15:41.04 And he says, you know, 00:15:41.07\00:15:42.40 they say that the gentlemen prefer blondes, 00:15:42.44\00:15:45.71 but I love your dark hair, and she says, 00:15:45.74\00:15:47.74 "Oh, you've been thinking about blondes, huh?" 00:15:47.78\00:15:50.05 No matter what the guy says, he can't give her a compliment, 00:15:50.08\00:15:53.08 and not have her pass it through this filter 00:15:53.11\00:15:56.48 that makes it something negative. 00:15:56.52\00:15:57.95 This is very, very damaging to relationships. 00:15:57.99\00:16:00.99 Yes. 00:16:01.02\00:16:02.36 And women I think are particularly guilty of this, 00:16:02.39\00:16:05.49 although it can happen either way. 00:16:05.53\00:16:07.00 No, I think you're right that quite often 00:16:07.03\00:16:09.60 men are more worse at invalidating. 00:16:09.63\00:16:13.90 They're more condescending 00:16:13.94\00:16:15.27 because women are more emotional. 00:16:15.30\00:16:18.74 We listen with both side of our brains, 00:16:18.77\00:16:21.24 and I think because women are more emotionally tuned, 00:16:21.28\00:16:24.25 men will often invalidate that emotion. 00:16:24.28\00:16:27.55 So men, and I'm not saying 00:16:27.58\00:16:29.55 that's always but quite often it tends to be that way. 00:16:29.58\00:16:33.02 But as far as negative interpretation tends 00:16:33.05\00:16:36.83 to be more of a woman thing. 00:16:36.86\00:16:38.69 It can very often be a woman thing 00:16:38.73\00:16:40.73 'cause we make less serotonin, our brains make less serotonin, 00:16:40.76\00:16:43.97 we tend to have more anxiety and depression, 00:16:44.00\00:16:46.00 and therefore, tend to be maybe more negatively biased. 00:16:46.03\00:16:48.94 So we hear something 00:16:48.97\00:16:50.31 and it passes through that filter. 00:16:50.34\00:16:51.77 So the replacement behavior for negative interpretation 00:16:51.81\00:16:54.81 is checking in with that person saying, 00:16:54.84\00:16:57.15 "Did you mean to tell me that 00:16:57.18\00:16:59.18 you're thinking about blondes all the time, honey?" 00:16:59.21\00:17:01.48 And he says, "No, I'm not thinking about blondes at all, 00:17:01.52\00:17:03.65 I love your dark hair, that's what I meant." 00:17:03.69\00:17:06.05 And then you believe the guy, you know, very simple 00:17:06.09\00:17:09.19 and straightforward process of just simply believing people 00:17:09.22\00:17:11.66 and trusting them. 00:17:11.69\00:17:13.09 So the fourth negative communication problem is, 00:17:13.13\00:17:18.93 why am I forgetting, oh, 00:17:18.97\00:17:20.30 stonewalling or withdrawing from the relationship. 00:17:20.34\00:17:24.27 Usually following all of the first three, 00:17:24.31\00:17:26.57 you know, you engage in enough escalation, 00:17:26.61\00:17:28.41 invalidation, and negative interpretation, 00:17:28.44\00:17:30.01 you're going to want to get out of that relationship. 00:17:30.05\00:17:32.38 So often people will get into a situation 00:17:32.41\00:17:34.68 where they're just not communicating at all 00:17:34.72\00:17:36.45 unfortunately. 00:17:36.48\00:17:37.92 And so, I like to encourage people, 00:17:37.95\00:17:39.55 you know, be in the constant posture of bridging 00:17:39.59\00:17:43.53 to that other person in your relationship to them, 00:17:43.56\00:17:46.26 be constantly trying to build a bridge from yourself to them 00:17:46.29\00:17:48.93 rather than creating a stone wall 00:17:48.96\00:17:50.40 between you and them. 00:17:50.43\00:17:51.80 And a stone wall, you're basically saying 00:17:51.83\00:17:53.64 this would be somebody that's giving the silent treatment, 00:17:53.67\00:17:56.24 someone that is just walks away 00:17:56.27\00:17:58.87 and says, "I heard it, I've heard enough, 00:17:58.91\00:18:01.28 I don't want to talk about it anymore," 00:18:01.31\00:18:03.14 never wants to address the issue. 00:18:03.18\00:18:06.28 That's part of stonewalling as well, right? 00:18:06.31\00:18:08.15 Yes, that's right, that's right. 00:18:08.18\00:18:09.52 Stonewalling is actually 00:18:09.55\00:18:11.85 the negative communication habit 00:18:11.89\00:18:14.66 that CPREP identified as withdrawal 00:18:14.69\00:18:17.46 and stonewalling is a type of withdrawal. 00:18:17.49\00:18:19.93 So withdrawal would be just shutting down in a relationship 00:18:19.96\00:18:22.66 and not engaging with that person 00:18:22.70\00:18:24.97 because you're so discouraged 00:18:25.00\00:18:26.50 with how the relationship has gone. 00:18:26.53\00:18:28.67 You don't want to try to deal with it anymore, 00:18:28.70\00:18:30.74 you just want to withdraw and just co-exist. 00:18:30.77\00:18:34.64 This happens often with married couples 00:18:34.68\00:18:36.75 where they're not really engaging anymore, 00:18:36.78\00:18:38.45 they're not really sharing much anymore, 00:18:38.48\00:18:40.68 and they're kind of living separate lives. 00:18:40.72\00:18:42.58 They're just ships passing in the night, roommates. 00:18:42.62\00:18:44.82 In the night, yes. 00:18:44.85\00:18:46.19 I was speaking with someone recently 00:18:46.22\00:18:49.29 and she and her husband are having some difficulties. 00:18:49.32\00:18:53.09 And it was... 00:18:53.13\00:18:56.60 The stonewalling is going on 00:18:56.63\00:18:59.00 in a major fashion in their home. 00:18:59.03\00:19:02.30 And when I talk to her about, 00:19:02.34\00:19:04.74 you know, the most important thing you can do right now is, 00:19:04.77\00:19:07.08 are you praying for your husband every day? 00:19:07.11\00:19:08.54 I like that. 00:19:08.58\00:19:09.91 Day by day, are you lifting him up 00:19:09.94\00:19:11.28 because he is God's son, 00:19:11.31\00:19:13.01 you know, the way I used to do it, 00:19:13.05\00:19:15.72 just say, "Lord, he's Your son. 00:19:15.75\00:19:17.09 You deal with him," you know. 00:19:17.12\00:19:18.45 Yes. Amen. 00:19:18.49\00:19:20.26 And she says, "Well, actually not." 00:19:20.29\00:19:22.22 And because I'm trying to tell her 00:19:22.26\00:19:25.46 that if you're going to see change, 00:19:25.49\00:19:26.83 you're going to have to be the one 00:19:26.86\00:19:28.20 that's going to reach out. 00:19:28.23\00:19:29.56 She said, "I'm so tired of doing all of forgiving, 00:19:29.60\00:19:31.53 I'm so tired, you know, he will do these things 00:19:31.57\00:19:34.17 and be cruel and say bad things." 00:19:34.20\00:19:38.47 I mean, name calling to where she's very wounded. 00:19:38.51\00:19:43.95 And then he stonewalls afterwards. 00:19:43.98\00:19:48.85 And she's ready just, you know, let it go as well, 00:19:48.88\00:19:52.15 let him sleep on the couch and she's in the bedroom. 00:19:52.19\00:19:55.32 How does when you've got one, 00:19:55.36\00:19:57.86 I mean, I highly recommend for them professional counseling. 00:19:57.89\00:20:01.80 When you have one person who is... 00:20:01.83\00:20:06.57 Apparently willing. 00:20:06.60\00:20:07.94 Apparently willing, and is alert to the situation, 00:20:07.97\00:20:12.37 and the other person 00:20:12.41\00:20:13.94 who doesn't want anything to do, 00:20:13.98\00:20:16.44 where does a couple begin? 00:20:16.48\00:20:17.81 Yeah, I am going to go out on a limb here 00:20:17.85\00:20:19.98 and say that I think sometimes there's a place 00:20:20.02\00:20:22.48 for what I call structure separation. 00:20:22.52\00:20:24.85 Now let me just clarify, there is disagreement 00:20:24.89\00:20:26.99 within the Christian counseling community 00:20:27.02\00:20:29.32 about the issue of separation, 00:20:29.36\00:20:30.89 and there are people that I respect that say, 00:20:30.93\00:20:33.26 under almost no circumstances should a couple separate 00:20:33.29\00:20:35.90 and it is true that when couple separate, 00:20:35.93\00:20:37.63 it can often mean that they're moving toward divorce, 00:20:37.67\00:20:41.27 or it can actually make the gulf wider. 00:20:41.30\00:20:43.27 It can, it can work that way. 00:20:43.30\00:20:45.61 But I recommend structured separation 00:20:45.64\00:20:49.04 where there is a context of hope 00:20:49.08\00:20:53.01 and a specific object toward 00:20:53.05\00:20:56.28 which that individual that is implementing 00:20:56.32\00:20:58.42 the structured separation is striving. 00:20:58.45\00:21:01.82 So for instance, in the situation you described, 00:21:01.86\00:21:05.06 if there's verbal abuse going on, 00:21:05.09\00:21:07.40 the wife could say to the husband, 00:21:07.43\00:21:09.20 "I'm not willing to live with this." 00:21:09.23\00:21:11.47 It's unacceptable. 00:21:11.50\00:21:12.83 That's what I always teach. 00:21:12.87\00:21:14.20 They're unacceptable. 00:21:14.24\00:21:15.57 "And we could do better than this. 00:21:15.60\00:21:16.94 And you are better than this. 00:21:16.97\00:21:19.04 You don't have to be living this way. 00:21:19.07\00:21:21.31 We don't have to be living this way. 00:21:21.34\00:21:22.84 We're capable of so much more. 00:21:22.88\00:21:25.01 I love you. 00:21:25.05\00:21:26.51 I don't believe in divorce. 00:21:26.55\00:21:28.25 I will not divorce you and marry another. 00:21:28.28\00:21:30.95 You are it for me. 00:21:30.99\00:21:32.92 I'm committed to this relationship. 00:21:32.95\00:21:35.02 But if we don't get help, 00:21:35.06\00:21:37.43 I'm not willing to live 00:21:37.46\00:21:38.79 in these circumstances any longer." 00:21:38.83\00:21:40.73 That's a structured separation 00:21:40.76\00:21:42.10 because you've created a context of commitment 00:21:42.13\00:21:44.80 and love but within that context, 00:21:44.83\00:21:47.60 you've confronted the sin in that person's life, 00:21:47.64\00:21:50.47 and you've pushed them to the point 00:21:50.51\00:21:52.31 where they have to make a decision. 00:21:52.34\00:21:53.68 And what's often the case and now we're getting to male, 00:21:53.71\00:21:55.84 female psychology but men often don't listen to what women say, 00:21:55.88\00:22:00.55 but they do listen to what they do. 00:22:00.58\00:22:02.65 And so often it's the wife saying, 00:22:02.68\00:22:04.12 "Hey, look, I'm not willing, I got a place to move to, 00:22:04.15\00:22:07.62 I've got two months that I'm going to you know try this, 00:22:07.66\00:22:10.63 if something doesn't change, we don't get help, 00:22:10.66\00:22:12.43 I'm going to move out." 00:22:12.46\00:22:13.80 You know, sometimes the man will listen at that point. 00:22:13.83\00:22:15.86 I hate to say and I wish I could say that you just stay 00:22:15.90\00:22:18.27 and keep praying, but sometimes, 00:22:18.30\00:22:20.54 you have to take action 00:22:20.57\00:22:21.90 if you really want things to get better. 00:22:21.94\00:22:23.41 And I know, I mean, and I realize 00:22:23.44\00:22:25.44 we are kind of stepping out on a limb 00:22:25.47\00:22:27.08 because we are not, you know, this is in extreme cases. 00:22:27.11\00:22:30.48 But I do know an extreme case 00:22:30.51\00:22:32.01 where a Christian counselor told 00:22:32.05\00:22:33.85 and they were actually friends of ours in Dallas 00:22:33.88\00:22:35.68 and he told them that their marriage was so damaged, 00:22:35.72\00:22:39.32 that marriage of 23 years was so damaged 00:22:39.35\00:22:42.49 that they needed to... 00:22:42.52\00:22:44.49 The husband actually, 00:22:44.53\00:22:46.33 he had to move out for six months. 00:22:46.36\00:22:49.16 But they had a date night every week. 00:22:49.20\00:22:52.77 That's good. 00:22:52.80\00:22:54.14 They had luncheon, you know, they saw each other 00:22:54.17\00:22:58.31 and I think they saw each other perhaps every day 00:22:58.34\00:23:01.28 but he had to give her a hug every day, 00:23:01.31\00:23:04.05 you know, every time he saw her. 00:23:04.08\00:23:05.41 And I remember what he said, Harold said, 00:23:05.45\00:23:08.42 "Oh, I can't stand this, it's so silly, 00:23:08.45\00:23:10.59 you know, I've got to hug her," 00:23:10.62\00:23:12.75 and within about six weeks, he was saying, 00:23:12.79\00:23:18.09 "Boy, I just can't wait to hug her every day," 00:23:18.13\00:23:21.13 and when they did, their marriage 00:23:21.16\00:23:23.63 when they got back together their marriage was better, 00:23:23.67\00:23:26.74 she said, than it had ever been. 00:23:26.77\00:23:28.40 Oh, that's fabulous. 00:23:28.44\00:23:29.77 Because they were seeing, 00:23:29.80\00:23:31.24 they were going through counseling at the time. 00:23:31.27\00:23:33.58 But it just didn't work with them 00:23:33.61\00:23:36.75 being in the same home at the time 00:23:36.78\00:23:38.81 because there was so much damage. 00:23:38.85\00:23:41.58 Yeah, that's an excellent example 00:23:41.62\00:23:43.25 of structured separation 00:23:43.28\00:23:44.75 where you in the context of commitment and love, 00:23:44.79\00:23:47.82 you admit what's wrong with the relationship first of all, 00:23:47.86\00:23:50.63 and you do something 00:23:50.66\00:23:52.03 that can help kind of restart the process of really courting, 00:23:52.06\00:23:55.46 I mean, that's what that counselor does, 00:23:55.50\00:23:56.97 he implemented a courtship 00:23:57.00\00:23:59.07 kind of situation for that couple, 00:23:59.10\00:24:01.64 and it worked to restart the affection process. 00:24:01.67\00:24:04.97 But I do want to emphasize, we're not recommending that 00:24:05.01\00:24:07.74 just because you're having problems, 00:24:07.78\00:24:09.11 one of you move out for a while, 00:24:09.14\00:24:10.48 because sometimes, 00:24:10.51\00:24:11.85 and particularly when it's not structured, 00:24:11.88\00:24:14.28 you can end up going in the opposite direction. 00:24:14.32\00:24:16.02 That's right. 00:24:16.05\00:24:17.39 But this is for extreme cases, abuse, 00:24:17.42\00:24:20.12 you know, if your children and then this situation, 00:24:20.16\00:24:22.59 as wonderful person as he was, he had become, 00:24:22.62\00:24:26.26 started having such explosive anger 00:24:26.29\00:24:29.83 that he vided out and he didn't remember 00:24:29.86\00:24:32.87 what he was doing. 00:24:32.90\00:24:34.24 And she felt it was affecting their teenage children 00:24:34.27\00:24:37.14 and so they just said, "Okay, this is unacceptable," 00:24:37.17\00:24:40.91 you know. 00:24:40.94\00:24:42.28 This is what we have to do. 00:24:42.31\00:24:43.65 And he responded, they both responded. 00:24:43.68\00:24:46.05 I mean, they both realized their area that they do... 00:24:46.08\00:24:50.92 How they were contributing to their problems. 00:24:50.95\00:24:52.89 I like what you said about prayer like, 00:24:52.92\00:24:55.59 I mentioned in the last session we taped. 00:24:55.62\00:24:57.89 There are two things going on in the counseling situation. 00:24:57.93\00:25:00.80 I'm trying to bring tools to people and help them 00:25:00.83\00:25:03.57 know what to do in these different situations, 00:25:03.60\00:25:06.37 but there's also a kind of a reliance on God 00:25:06.40\00:25:09.30 and His Spirit that we really have to cultivate 00:25:09.34\00:25:11.77 and kind of integrate 00:25:11.81\00:25:13.14 into the process of taking action steps. 00:25:13.17\00:25:15.74 So a lot of times we forget 00:25:15.78\00:25:17.28 that really ultimately it's up to God, 00:25:17.31\00:25:19.58 and divine intervention to really catalyze 00:25:19.61\00:25:23.32 that transformation process and none of us 00:25:23.35\00:25:25.85 apart from that external source of power 00:25:25.89\00:25:28.49 coming from God being poured out upon us 00:25:28.52\00:25:31.29 can experience what it is to love and be loved. 00:25:31.33\00:25:34.20 Amen. 00:25:34.23\00:25:35.56 So as you've been studying, 00:25:35.60\00:25:38.43 you said that you grew up in a dysfunctional environment, 00:25:38.47\00:25:41.27 but as you have studied and applied 00:25:41.30\00:25:43.00 what you've studied from social science 00:25:43.04\00:25:45.91 as well as from the Bible, tell us just briefly? 00:25:45.94\00:25:48.84 It's made a huge difference for me. 00:25:48.88\00:25:50.21 I struggled with depression for many years 00:25:50.25\00:25:52.75 and getting into counseling 00:25:52.78\00:25:54.12 kind of marked a turning point for me, 00:25:54.15\00:25:55.72 and I'm not sure if it's whether I learned about 00:25:55.75\00:25:58.72 how to treat depression. 00:25:58.75\00:26:00.09 I think it's partly that 00:26:00.12\00:26:01.46 but I think it's also being there to help other people. 00:26:01.49\00:26:04.23 I'm constantly helping other people out of depression 00:26:04.26\00:26:06.46 and it sort of served to help me out of it. 00:26:06.49\00:26:09.86 I'm more conscientious about how I conduct relationships. 00:26:09.90\00:26:14.87 It used to be that I would, 00:26:14.90\00:26:16.30 you know, kind of check off the list of things 00:26:16.34\00:26:18.64 I was supposed to do in terms of my faith, 00:26:18.67\00:26:21.21 you know, all the things that I was supposed to do 00:26:21.24\00:26:23.01 as a good Christian but I've realized 00:26:23.04\00:26:25.18 since then that all the law boils down 00:26:25.21\00:26:27.88 to love your neighbor as yourself, 00:26:27.92\00:26:29.55 Paul said that twice. 00:26:29.58\00:26:31.42 And there is a phrase in the New Testament, 00:26:31.45\00:26:34.76 ah-LAY-loan, which is one and other. 00:26:34.79\00:26:37.79 It's translated one and other. 00:26:37.83\00:26:39.16 And it's all about us doing for one and another, 00:26:39.19\00:26:41.70 and being in relationship with one and another. 00:26:41.73\00:26:43.93 And as I've seen 00:26:43.97\00:26:45.30 how this principle of love for one another 00:26:45.33\00:26:47.70 is so prominent in scripture 00:26:47.74\00:26:49.30 and really the law all comes down to that, 00:26:49.34\00:26:51.04 I've been much more conscientious 00:26:51.07\00:26:52.51 about how I conduct relationships, 00:26:52.54\00:26:55.38 and I think more effective at it, 00:26:55.41\00:26:57.71 not perfect by any stretch of the imagination. 00:26:57.75\00:27:00.08 Oh, Jennifer, our time is already all gone. 00:27:00.12\00:27:01.95 Thank you so much for coming. 00:27:01.98\00:27:03.32 And just I'm going to close with a scripture that pertains 00:27:03.35\00:27:05.99 to what you've just said, 00:27:06.02\00:27:07.36 Paul said in 1 Thessalonians 3:12-13. 00:27:07.39\00:27:10.29 He said, "I pray that God will cause you to increase 00:27:10.33\00:27:13.03 and abound in love 00:27:13.06\00:27:14.40 so that he may perfect you in holiness." 00:27:14.43\00:27:18.30 The more we learn to love 00:27:18.33\00:27:20.50 and relying on the power of the Holy Spirit to do so, 00:27:20.54\00:27:24.34 the more we'll become like God because God is love. 00:27:24.37\00:27:27.61 And that's what how we become holy 00:27:27.64\00:27:31.35 is the more loving we are, 00:27:31.38\00:27:33.38 as we grow in love, we grow in holiness. 00:27:33.42\00:27:36.38 So keep that thought today 00:27:36.42\00:27:39.15 and practice these wonderful things 00:27:39.19\00:27:42.22 to overcome the negative behavior, 00:27:42.26\00:27:45.03 the negative communication behavior. 00:27:45.06\00:27:47.20